Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.39

4.4 Rating 2,695 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Home insurance - Excellent price comparison, seamless application. Would definitely recommend. Cannot offer reviews on customer service, returns and refunds as didn't have to go through those,”

Helpful Report

Posted 3 years ago

Thank you for such great feedback of our website. Welcome to HomeProtect! We do offer a refer a friend scheme, if your friend purchases a policy via this link https://www.homeprotect.co.uk/refer-a-friend you will both get a £25.00 voucher. Sounds great doesn't it! Angela at The HomeProtect Team.

Posted 3 years ago

“Good price for a decent level of cover. Easy renewal still with a competitive price and helpful staff on the end of the phone when I needed to make a change.”

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Posted 3 years ago

Music to our ears! Welcome back for another year, happy we could help! Thanks for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very competitive prices and no hazzle”

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Posted 3 years ago

We always aim to be competitive here at HomeProtect! Delighted to see you had a 5 star experience. Thanks Angela at The HomeProtect Team.

Posted 3 years ago

“Very efficient and a very good price for the cover that we got.”

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Posted 3 years ago

Great to read of your satisfaction Geraldine! High quality product for a low price! Thank you for your 5 star review. Have a great day. Angela at The HomeProtectTeam.

Posted 3 years ago

“Very professional and competitive approach”

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Posted 3 years ago

So delighted to read you had a 5 star experience! We do love to be competitive! Have a great day! Angela at The HomeProtect Team.

Posted 3 years ago

“Very easy to use application process. Competitive price and offers a broad range of cover that most insurers don't provide.”

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Posted 3 years ago

Always great to hear such positive feedback. Were delighted your journey was effortless and we could offer cover that's hard to find! Angela at The HomeProtect Team.

Posted 3 years ago

“Quick and easy to set up at a good price.”

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Posted 3 years ago

That's what we like to hear! Fuss free insurance at a great price! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Easy renewal however price a bit steep, will maybe have to shop around next year.”

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Posted 3 years ago

Thank you for your positive review! We do always aim to be as competitive as possible. Well be keen to try and quote you happy next year. Thank you Angela at The HomeProtect Team

Posted 3 years ago

“Excellent service. Having an older property requiring refurbishment and near a river I had almost given up getting insurance because other companies were unhelpful and quoted exorbitant premiums. Home Protect were excellent, understanding that many properties require a non-standard policy. All my questions were answered fully and the person I spoke to was understanding and helpful. Would highly recommend.”

Helpful Report

Posted 3 years ago

That's why were the best in non standard insurance! Thank you for your great review, were over the moon we managed to quote you happy! We do offer a refer a friend scheme, if your friend purchases a policy via this link https://www.homeprotect.co.uk/refer-a-friend you will both get a £25.00 voucher. Sounds great doesn't it! Angela at The HomeProtect Team.

Posted 3 years ago

“Great device and competitive prices”

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Posted 3 years ago

We are always striving to offer the best quotes around! Pleased to have been of assistance! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Cheapest quote recd last year and continuing with second year as again price was lower than others. Hassle free renewal.”

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Posted 3 years ago

Always aiming to please Shakoor! Thank you for your positive review, welcome back for another year! Angela at The HomeProtect Team.

Posted 3 years ago

“I have to say I am quite impressed with this company. I phoned to insure my new house starting on the day of anticipated exchange of contracts and to cancel my insurance on my old house on the anticipated completion of sale. A refund was made in anticipation of the completion date. However due to problems at the bottle of the chain exchange failed to take place. I was then in the position of having to reinstate my original insurance for an extra few days. This was done with a minimum of fuss and without incurring charges. Also I was impressed with how easy it was to get through to talk to customer services.”

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Posted 3 years ago

That's how we roll! Easy, swift service! Thank you for your honest and kind feedback, always nice to hear some praise! Angela at The HomeProtect Team.

Posted 3 years ago

“easy to follow website - renewal was competitive and inline with other providers. Renewal complete for another year.”

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Posted 3 years ago

Thank you so much for your review Susan! It means a lot to us and lets us know were on the right track! Have a great day! Angela at The HomeProtect Team

Posted 3 years ago

“Was an easy website to use. The cover that we required. Reasonable cost.”

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Posted 3 years ago

Thank you so much for your amazing review Denise! Great to hear your happy with your policy! Angela at The HomeProtect Team

Posted 3 years ago

“The only instant quote online that was actually geared up to renovation properties with all the right questions asked. I shopped around and had to wait for loads of calls back, also went on to many online quotes which were only standard home insurance. This was really quick, thorough and said what it does on the tin. Thanks”

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Posted 3 years ago

That's why were the best around Melanie! We keep to our promises! Its great to hear you had an effortless experience with us! Thank you for your honest review! Angela at The HomeProtect Team

Posted 3 years ago

“First time I have got home insurance and I got a great deal and it was really easy to understand 😌”

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Posted 3 years ago

Thank you for your 5 star review! Our team in HomeProtect are highly skilled at home insurance, so were pleased they helped you understand your cover! Were always here to help! Angela at The HomeProtect Team

Posted 3 years ago

“Home protect emailed me and told me my insurance was about to renew and if I had any issues I can contact them the price was still low so I continued as I'm happy with the service”

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Posted 3 years ago

Were pleased you had a hassle free renewal experience Brian! Thank you for your 5 star review! Have a great day! Angela at The HomeProtect Team

Posted 3 years ago

“A fast efficient service for renewing the buildings insurance contract. All done in good timely manner.”

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Posted 3 years ago

Its great to have you back for another year Jayesh! Thank you for your positive review! Have a great day! Angela at The HomeProtect Team

Posted 3 years ago

“I have been with this company for quite a few years and not experienced any problems. Always had a helpful efficient service. Thank you”

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Posted 3 years ago

If you're happy were happy! Thank you for your loyalty and we hope to have you with us for many more years! Thank you for your great review! Angela at The HomeProtect Team

Posted 3 years ago

“Great price. Really easy to work with”

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Posted 3 years ago

Hi Mathew! Were so pleased you were happy with your experience! Look forward to speaking to you next year! Thank you for your positive review! Angela at The HomeProtect Team

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,695 reviews