Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,832 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and simple process to sign up for home insurance”

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Posted 2 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Just what we needed. Not on comparison sites, we needed something a bit different and they did it at a price that was less than comparison site companies. Great stuff.”

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Posted 2 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you Dave! Thank you, The Homeprotect Team.

Posted 1 month ago

“always dread applying for insurance so many questions but this was dead easy.”

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Posted 2 months ago

That's what we like to hear David! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Wow searched after reading an ad, easy for quote and purchase and really good value for money”

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Posted 2 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Homeprotect are very quick to reply on Livechat and recently updated my details and added an item to my contents insurance very quickly and reasonably priced.”

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Posted 2 months ago

Thank you so much for your amazing review Giggy J! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 1 month ago

“Nice easy to filling in data on the site”

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Posted 2 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Good service. Quick and easy to set up”

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Posted 2 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“We've used Homeprotect for a number of years as I need cover for having visitors to Open Studios as well as ordinary house insurance. When we had problems with a broken sewer pipe in the drive a few years ago, they were very efficient in dealing with it. The price hasn't increased significantly over the years, so I'm happy to continue”

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Posted 2 months ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Been with homeprotect a number of years now, the auto renew notification before the date of renewal just to prompt its due is always ontime, and cover is seemless”

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Posted 2 months ago

Your 5-star feedback made our day Ade! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 months ago

“I found the site easy to navigate and the price was a bonus, thank you”

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Posted 2 months ago

Thank you so much for your amazing review Linda! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 2 months ago

“Quick and covered my CCJ . AXA so brilliant cover”

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Posted 2 months ago

That's what we like to hear Goldie! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 months ago

“Very friendly and helpful staff. They did not rush me and answered my questions politely and with patience.”

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Posted 2 months ago

We’re delighted to see your 5-star review Jackie! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 2 months ago

“Very simple and speedy application process and reasonably priced for meeting all my cover needs. Thank you”

Helpful Report

Posted 2 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 2 months ago

“This is my first time using Home protect as my last insurers do not cover Home Insurance from end of our year with them.I went onlin e to chat with a customer service lady who was very helpful about the cover.I had questions about if I managed to sell my current home,do i get a refund on the unused months.Nothing seem to be a problem and she explained that we just need to let them know when we completed the sale.”

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Posted 2 months ago

Your 5-star feedback made our day Kim! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 2 months ago

“It was quick clean and easy to both get and arrange. Excellent service without the nonsensical clap trap. Thanks”

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Posted 2 months ago

Thank you so much for your amazing review Ken! It's wonderful to know that you enjoyed our service. The Homeprotect Team.

Posted 2 months ago

“A very helpful insurance company that had great patience whilst I was sorting out what was required for a new insurance. I certainly would recommend this company for outstanding courteousy, patience and helpfulness.”

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Posted 2 months ago

We’re delighted to see your 5-star review Barny! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 2 months ago

“I needed to bring the start date forward. I was answered by a man who asked a few questions. I was cut off!!! I phoned again Farah answered my call and was polite and professional”

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Posted 2 months ago

Thank you for the positive feedback Phillip! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 2 months ago

“I’ve been with Homeprotect now for over 12 years (without a claim) and their annual premium keeps going down (yes, down! unlike the ridiculous price hikes everywhere else). Now, that’s reasonable and very impressive!”

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Posted 2 months ago

Your 5-star feedback made our day Rainer! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 2 months ago

“Needed specialist insurance and used a search engine Went into home protect and filled out online details Very pleased with ease and price”

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Posted 2 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 2 months ago

“Brilliant and a far better level customer experience than I have experienced for many a time. Thank you.”

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Posted 2 months ago

We’re delighted to see your 5-star review, Stuart! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 2 months ago

Homeprotect is rated 4.4 based on 2,832 reviews