Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.39

4.4 Rating 2,695 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“renewal was fast and easy at a time when im very busy. pleased with the service”

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Posted 4 years ago

“Always competitive on your price, feel you would be reliable if I had to make a claim. I do not have to worry about renewal as you give me sufficient time to get a quote and so far have returned to you with confidence.”

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Posted 4 years ago

“I needed home insurance on a Grade II listed home and my quote was by far the best I had been given. I went ahead with the quote which literally took minutes to purchase and complete the necessary documents. I am very impressed with the customer service given and would definitely recommend to family and friends.”

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Posted 4 years ago

“Competitive price and easy to sign up. I guess the real test would be if we ever have to claim!”

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Posted 4 years ago

“best house insurance on the market at a cheap price absolutely superb 10/10 fast easy internet application form”

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Posted 4 years ago

“Excellent customer service and value for money”

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Posted 4 years ago

“Very happy with Home Protect. Found it very easy to insure my home and their price was extremely competitive. I also liked the very clear information provided which will be extremely useful should I unfortunately have a need to make a claim in the future.”

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Posted 4 years ago

“I was very pleased with the whole experience The man I spoke to was knowledgeable and polite, the quote was fine. The transaction was carried out quickly without any fuss. Kate”

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Posted 4 years ago

“I'm very happy with the ease that I was able to renew my insurance policy with Home Protect. I was also very happy with the quote I received.”

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Posted 4 years ago

“I find the price affordable for this policy which gives me what I need. That is the ability to go to my holiday home in France for long periods, whilst I know that my UK home is well covered. Piece of mind is very important when you are not at your home for a while.”

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Posted 4 years ago

“Good customer service be very happy”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

“Home Protect make it so easy to renew your policy. One click of the button to confirm and you're done. Good value too.”

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Posted 4 years ago

“Had to adjust online purchase by phone quick friendly and adjusted my policy to suit my needs excellent service and price”

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Posted 4 years ago

“Fantastic quote compared with others and very helpful customer service”

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Posted 4 years ago

“As a new customer of HomeProtect, firstly I want to say how easy and quick it was to set up. My monthly payment is very reasonable and fair, and gives me peace of mind.”

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Posted 4 years ago

“I thought the service I received from David was excellent”

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Posted 4 years ago

“Terrible customer service.”

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Posted 4 years ago

Hello, Thank you for your review and I'm sorry that the service you received was not to your satisfaction. I would like to look into this for you if you can provide me with your policy reference number and send this to: email.service@homeprotect.co.uk Kind regards Mona

Posted 4 years ago

“Very helpful on the phone with a complex home insurance quote. Took a bit of back and forth but got there in the end.”

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Posted 4 years ago

“All questions are equally clean easy to understand and explains”

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Posted 4 years ago

Homeprotect is rated 4.4 based on 2,695 reviews