Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.39

4.4 Rating 2,695 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy no hassle policy. While i have not had reason to make any claim and am therefore unable to comment on that aspect the ease of taking out the policy and ease of communications was hassle free and clear.”

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Posted 3 years ago

“Reasonably priced, easy to purchase, great service! Simple!”

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Posted 3 years ago

“I needed to bring my start date forward after purchasing the policy online, one quick phone call and it could not have been easier.competitve price ,so pleased and would highly recommend.”

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Posted 3 years ago

“Quick, easy, professional & one of the cheapest - what’s not to like! I hope I don’t need to make a claim, but feel assured HomeProtect will make it as painless as possible.”

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Posted 3 years ago

“Cheapest through compare the market, not had to make a claim thankfully.”

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Posted 3 years ago

“They were the cheapest. Originally through Compare the Market, then renewal was easy. Have not had to claim and hope I don't have to!”

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Posted 3 years ago

Fingers crossed you never need to make a claim, but thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 3 years ago

“The on line service was very easy and very good. I was also happy with the price too for the cover given.””

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Posted 3 years ago

Brilliant to see we've been able to tick all the boxes for you Antony. Zoe from the HomeProtect Team

Posted 3 years ago

“I tried to do this online but struggled with the process. I called up and the person who handled my call was wonderful. I will definitely recommend home protect.”

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Posted 3 years ago

Sorry to hear that you struggled with our website, but I'm pleased that the person handling your call was able to help you get everything sorted in the end. Thank you for your review. Zoe from the HomeProtect Team

Posted 3 years ago

“The on line service was excellent the price was very good for the cover given.”

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Posted 3 years ago

Thank you for your five star review. Zoe from the HomeProtect Team

Posted 3 years ago

“Was very happy with the customer service provided by Home Protect in the first instance. Staff took their time to go over any questions I had, and were polite and helpful. Have had the same experience renewing a year later and would recommend.”

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Posted 3 years ago

We pride ourselves on the service that we provide our customers with, so it's wonderful to read that you've had an experience worthy of five stars. Zoe from the HomeProtect Team

Posted 3 years ago

“Everything I need is covered”

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Posted 3 years ago

And that's just how it should be Hayden. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 3 years ago

“very easy to get cover online and at a great price”

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Posted 3 years ago

Thank you for your five star review John, it's great that we've been able to keep everything so easy for you. Zoe from the HomeProtect Team

Posted 3 years ago

“The gentleman on your help-line was very helpful and discussed in detail all the requirements that I asked about, both for business and home. The price was reasonable for all I requested.”

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Posted 3 years ago

We pride ourselves on the service that we provide our customers with, so it's wonderful to read that you've had an experience worthy of five stars. Zoe from the HomeProtect Team

Posted 3 years ago

“Yes got a key secure fob.”

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Posted 3 years ago

Thank you for your five star review. Zoe from the HomeProtect Team

Posted 3 years ago

“Very simple and easy. Would highly recommend to anyone!”

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Posted 3 years ago

Simple and easy - just as it should be for all our customers. And we're glad that you've had that experience Anna. Zoe from the HomeProtect Team

Posted 3 years ago

“Easy to deal with, recently moved. Changed the policy over without a hitch.w”

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Posted 3 years ago

Wonderful to read that we've been able to provide you with a service worthy of five stars. Zoe from the HomeProtect Team

Posted 3 years ago

“Easy and stress free process”

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Posted 3 years ago

I'm glad that we've been able to take the hassle out of insurance for you. Zoe from the HomeProtect Team

Posted 3 years ago

“Found HomeProtect on Comparethemarket, best quote for our house by a good margin and meant we could add in several nice to have optional extras.”

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Posted 3 years ago

I'm pleased to read that we've been able to tick all the boxes for you. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 3 years ago

“I have never had anything but excellent treatment from the staff at Home Protect. The price of insurance is incredibly reasonable & does not increase by huge amounts annnually.”

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Posted 3 years ago

We pride ourselves on the service that we provide our customers, so it's wonderful to read that you've had an experience worthy of five stars from us Dot. Zoe from the HomeProtect Team

Posted 3 years ago

“Good customer service”

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Posted 3 years ago

We pride ourselves on the service that we provide our customers, so it's great to see you've had an experience worthy of five stars from us. Zoe from the HomeProtect Team

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,695 reviews