Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,768 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was searching for a competitive deal on my home insurance and found the process very easy.”

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Posted 4 years ago

Glad that we could take the hassle out of insurance for you Peter. Zoe from the HomeProtect Team

Posted 4 years ago

“Customer service was aboustley outstanding. Price was amazing and followed up on all of my queries. An exceptional company.”

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Posted 4 years ago

Thank you for the fantastic review Sarah. It's great to read that we've been able to provide you with a service worthy of five stars. Zoe from the HomeProtect Team

Posted 4 years ago

“Great service, quick and fast and helped me out without any trouble when I needed to amended the dates. Thanks HomeProtect.”

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Posted 4 years ago

Quick and fast is just as it should be in our eyes - and we're glad that you agree. Zoe from the HomeProtect Team

Posted 4 years ago

“I needed specific insurance and Home Protect offered everything I need at a very competitive price. Easy to build the policy elements online & very clear.”

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Posted 4 years ago

Thank you for your five star review. I'm glad to hear that we could tick all the boxes for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Excellent efficient service to add cover at a competitive price for my teenage son's Christmas present of an iphone”

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Posted 4 years ago

A no hassle, straightforward service is what we aim to provide our customers with, so it's great to read you've had that experience with us. Zoe from the HomeProtect Team

Posted 4 years ago

“Straight forward insurance at the best price. Every renewal I compare prices and HP come out best value.”

Helpful Report

Posted 4 years ago

Simple and straightforward is just as it should be in our eyes, and we're glad that you agree. Zoe from the HomeProtect Team

Posted 4 years ago

“Competitive prices coupled with the features we desired for an insurance product. Hopefully we will never need it.”

Helpful Report

Posted 4 years ago

Fingers crossed you never need to make a claim, but thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 4 years ago

“Person I spoke to was extremely helpful and clearly explained the insurance for an unoccupied property and also what I needed to do once I moved in.”

Helpful Report

Posted 4 years ago

We pride ourselves on the service that we provide, so it's great to read you've had that experience with us. Zoe from the HomeProtect Team

Posted 4 years ago

“Very helpful, responsive and competitively priced for comprehensive cover. Very happy.”

Helpful Report

Posted 4 years ago

Glad that we could take the hassle out of insurance for you James. Zoe from the HomeProtect Team

Posted 4 years ago

“Any questions answered promptly and courteously. Competitive pricing. Would recommend to others”

Helpful Report

Posted 4 years ago

Thank you for your positive feedback. It's great that we've been able to provide you with a service worthy of five stars. Zoe from the HomeProtect Team

Posted 4 years ago

“Used Home Protect Insurance for several years, renewals easy, staff always professional, courteous and friendly. Costs are always competitive. I'd recommend to anybody wanting good service and prices!”

Helpful Report

Posted 4 years ago

We really do value our customers loyalty so thank you for sticking with us for so long. Your recommendation means the world to us. Zoe from the HomeProtect Team

Posted 4 years ago

“Efficient and quick to sort out my needs and a good price”

Helpful Report

Posted 4 years ago

Efficient and quick to arrange is just as it should be in our eyes - and we're glad that you agree Liz. Zoe from the HomeProtect Team

Posted 4 years ago

“The cost of my home insurance was very competitive and the process of purchasing insurance from Home Protect was easy and smoothly achieved.”

Helpful Report

Posted 4 years ago

We're happy to hear you've had a seamless experience with us Carol. Zoe from the HomeProtect Team

Posted 4 years ago

“Comprehensive cover at a very competitive price was sourced with maximum efficiency. I am very pleased with the product.”

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Posted 4 years ago

We aim to please! Thank you for your positive feedback. Zoe from the HomeProtect Team

Posted 4 years ago

“Competitive pricing. No issue with renewal (or price hike like most other insurers). Rang once with enquiry which was answered courteously and efficiently.”

Helpful Report

Posted 4 years ago

It's wonderful to read that we've been able to tick all the boxes for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Competitive price for comprehensive coverage. The cost of automatic renewal went up unfortunately even during COVID-19 which was unexpected. Overall, no problems.”

Helpful Report

Posted 4 years ago

We appreciate your feedback with regards to your pricing for cover. It must be frustrating but there are lots of different factors that go into calculating premiums, based on each individual risk assessment. This practice is not unique to us, but operates extensively across the industry. Glad we could provide comprehensive cover for you in the end. Zoe from the HomeProtect Team

Posted 4 years ago

“Very efficient and cost effective!”

Helpful Report

Posted 4 years ago

Efficient and cost effective is just as it should be in our eyes - and we're glad that you agree. Zoe from the HomeProtect Team

Posted 4 years ago

“Home Protect is one of the few companies I've come across that only increase premiums each year by a small and very fair amount. Most companies, once they have you, make extortionate rises.”

Helpful Report

Posted 4 years ago

Thank you for your review Maggie. We really do value our customers and try to be as competitive as possible. Zoe from the HomeProtect Team

Posted 4 years ago

“Comprehensive cover at a competitive price. All done online, documents sent by email. Easy to arrange and read full policy online.”

Helpful Report

Posted 4 years ago

We like to keep things as easy as possible for our customers, so your review is wonderful to read - thank you! Zoe from the HomeProtect Team

Posted 4 years ago

“Great competitively priced buildings insurance, surprised there wasn't a extortionate price hike with renewal policy either.”

Helpful Report

Posted 4 years ago

Glad to read we could be so competitive for you. Thank you for the five star review. Zoe from the HomeProtect Team

Posted 4 years ago

Homeprotect is rated 4.4 based on 2,768 reviews