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Homeprotect Reviews

4.4 Rating 2,762 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,762 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Although never I have never claimed I am confident that the insurance in place provides adequate cover for me.
Helpful Report
Posted 3 years ago
Hi Edward, Good to hear. Fingers crossed you never have to make a claim. Regards, The HomeProtect Team.
Posted 3 years ago
Done a video call claim on ceiling damage after water tank overflowed and left a meter square hole in it assessor done a video call and assessed the damage at £620 to repair less access of £500 for water damage leaving a grand sum of £120 no trades man would cross the doorstep for that amount needless to say I am not claiming I have been with Home Protect for a good few years but no more.
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Posted 3 years ago
Sorry to hear we've disappointed you. Please can you email your policy details to us at: resolve@homeprotect.co.uk so we can look into this further. Kind regards, The HomeProtect team.
Posted 3 years ago
The service is alright, but they are a bit slow.
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Posted 3 years ago
Hi Rafeeq, Sorry to hear we've disappointed you. Please can you email your policy details to us at: resolve@homeprotect.co.uk and perhaps a little more detail so we can look into this further. Kind regards, The HomeProtect team.
Posted 3 years ago
Comprehensive policy at very good price, halved my home insurance costs.
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Posted 3 years ago
Easy to set up complex buildings insurance.
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Posted 3 years ago
Easy to deal with. Good service when I needed to make a claim.
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Posted 3 years ago
My insurance hadn’t been renewed due to my card having expired. I spoke to Marina who was so helpful and understanding of my particular situation. After answering all the relevant questions imagine my surprise when I was quoted £4 less than my renewal notice. The whole process was painless. Thank you
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Posted 3 years ago
Easy process at renewing our insurance. Thanks
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Posted 3 years ago
Simple early comms - reasonable competitive price, found some offering a smallish saving but decided to stay with you
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Posted 3 years ago
Easy to do
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Posted 3 years ago
Good price and excellent customer service.
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Posted 3 years ago
Excellent, helpful and prompt customer service over the phone and even granted a discount for renewing for second year! Home Protect offer very competitive prices for long-term, unoccupied properties. Recommend getting a quote! Keith
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Posted 3 years ago
Very simple to sort out and purchase.
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Posted 3 years ago
Simple online purchase at a competitive price
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Posted 3 years ago
Great customer service, have been a customer for a few years now. Very helpful when needed to make a claim. Competitive prices too!
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Posted 3 years ago
Fast, simple and good VFM
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Posted 3 years ago
Great service, no long queues to get through on the phone and substantially cheaper than like quotes.
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Posted 3 years ago
Good service
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Posted 3 years ago
nice simple process with competitive prices
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Posted 3 years ago
Informative website, had everything we needed to get home insurance.
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Posted 3 years ago
Homeprotect is rated 4.4 based on 2,762 reviews