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Homeprotect Reviews

4.4 Rating 2,832 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,832 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Easy to navigate Best value
Helpful Report
Posted 3 months ago
That's what we like to hear Brian! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
Fuss free, reasonably priced policy.
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Posted 3 months ago
That's what we like to hear Emma! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
Customer service was really good it was good to actually talk to someone and not an A1 or BOT, happy with the price,let's hope I don't have to make a claim
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Posted 4 months ago
We’re delighted to see your 5-star review Barry! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 3 months ago
So far we thankfully haven't had to use our home insurance but the start process was very smooth and quick.
Helpful Report
Posted 4 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 3 months ago
Great customer service from Homeprotect team.
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Posted 4 months ago
Thank you so much for your amazing 5-star review! The Homeprotect Team.
Posted 3 months ago
Excellent customer service reported home emergency an the engineer came out within 2 hours an fixed the issue
Helpful Report
Posted 4 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 3 months ago
Very impressed by the price and how easy it was to use the online service.
Helpful Report
Posted 4 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 4 months ago
Got the cover we wanted at a good price and easy to arrange on line.
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Posted 4 months ago
Thank you so much for your amazing review Lian! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 4 months ago
As I've gotten older I naturally worry more about how I'd replace things should something happen. I was quite confused about home insurance and didn't really know where to start but you made it really easy. Now I'm protected my mind is at ease and I van relax a bit more.
Helpful Report
Posted 4 months ago
Your 5-star feedback made our day Tracey! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 4 months ago
All good great service !!!
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Posted 4 months ago
Thank you so much for your amazing review Stan! The Homeprotect Team
Posted 4 months ago
Very straightforward and best value
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Posted 4 months ago
We’re glad you had a good experience with us Mike! Thank you for your 5 star review. The Homeprotect Team.
Posted 4 months ago
Easy continuation of my policy,I have never made a claim but feel confident that it would be handled professionally
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Posted 4 months ago
We’re delighted to see your 5-star review Ginny! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 4 months ago
Hopefully don’t have to make a claim but service very good , Iain.
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Posted 5 months ago
Thank you for the positive feedback Iain! We're committed to continuing to exceed your expectations. The Homeprotect Team.
Posted 4 months ago
Easy to organise and a great price
Helpful Report
Posted 5 months ago
Thank you so much for your amazing review! The Homeprotect Team
Posted 5 months ago
Very clear and detailed knowledge from the customer service member of staff that helped me. Made a daunting experience a good one thank you
Helpful Report
Posted 5 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 5 months ago
Simple easy sign up process. Great price. Hopefully don't need to claim but will update if so
Helpful Report
Posted 5 months ago
Thank you so much for your amazing review Brent! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 5 months ago
The cover I needed is provided at a reasonable cost. The renewal process was receiving an email, checking the details and if everything was OK, doing nothing else. Simple as that.
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Posted 6 months ago
Great to see we could do that for you Martin! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 6 months ago
Just renewed our home and contence insurance and are very happy with the service the person on the other end of the phone was very helpful also the cost was very competitive would highly recommend homeprotect to friends and family
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Posted 6 months ago
Great to hear we could help you Peter! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 6 months ago
Good competitive price. Nice products.
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Posted 6 months ago
We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you for your 5 star review. The Homeprotect Team.
Posted 6 months ago
Excellent helpful service sorting out my insurance needs a vacant, deceased estate property
Helpful Report
Posted 6 months ago
Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 6 months ago
Homeprotect is rated 4.4 based on 2,832 reviews