Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,828 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brilliant service. Good price, especially for non-standard policy which most other insurers will not entertain”

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Posted 5 years ago

“Good price for a excellent package. Offered a even better price when asked against the same package. Felt understood and someone cared that it was right and was prepared to go further if required.”

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Posted 5 years ago

“Good price and service. 2nd year insurance was not hiked in price.”

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Posted 5 years ago

“As a home work their cover fits all my needs . Fast and easy to go through it all . Nice to speak to someone that understands you !!”

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Posted 5 years ago

“Good communication including a reminder to sign the credit agreement. Reminders are always important.”

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Posted 5 years ago

“really happy with cost, only hope if have a problem they are as good.”

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Posted 5 years ago

“Great support and prices. Highly recommended”

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Posted 5 years ago

“I bought home insurance with HomeProtect because they were the cheapest quote on Compare the Market. No problems with them but I have not made a claim. They offer a £100 prize draw if you right a review on Trustpilot. Dont think that's very fair play so hende my review being 3 stars.”

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Posted 5 years ago

Hi Karl, thank you for taking the time to review us, you can also enter the prize draw by reviewing us on reviews.co.uk, reviewcentre or Google - all you need to do is email your policy number to marketing@homeprotect.co.uk and you will be entered into the draw. Thanks, Libby - the HomeProtect Team

Posted 5 years ago

“Received an automated, timely response for renewal with key information to check high-lighted. A competitive renewal was offered (receiving a discount) and processing of payment practically automated upon acceptance. Very simple and effective.”

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Posted 5 years ago

“Really nice website. Really easy to understand and well laid out... plenty of advice available and clear guidance on what is required! Easiest insurance quote and buying procedure I’ve done 👍🌟😊”

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Posted 5 years ago

“Good experience from the point of the online quote and then speaking to someone on the phone .Helpfull and easy to understand throughout the whole process .”

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Posted 5 years ago

“Good products however sign up process could have been easier - I had to phone the company to pay the deposit. As I was overseas this was £2 per minute and although they were willing to phone me their system did not allow outbound overseas calls. This needs to be looked into as business could be lost because of this.”

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Posted 5 years ago

“Very competitive quote so bought both my contents and buildings insurance.”

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Posted 5 years ago

“Good customer service , very helpful”

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Posted 5 years ago

“Good service overall.”

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Posted 5 years ago

“Good value, easy to do online, no problems at the moment”

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Posted 5 years ago

“Great service with very easy setup. 5* and yet to experience any issues.”

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Posted 5 years ago

“Excellent and hassle free. Very good value”

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Posted 5 years ago

“Overall very pleased and satisfied, great communication and very easy to deal with 5 stars from me, will definitely recommend to friends and family A+++++”

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Posted 5 years ago

“Very good customer service , call centre very helpful and listened to my needs and provided me the cover I required”

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Posted 5 years ago

Homeprotect is rated 4.4 based on 2,828 reviews