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Homeprotect Reviews

4.4 Rating 2,695 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,695 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Competitive pricing, good coverage from what I can see and easy online application
Helpful Report
Posted 3 years ago
We pride ourselves on offering the best cover out there along with the best prices, so it's great to see you got just that. Angela at The HomeProtect Team.
Posted 3 years ago
great company really easy to deal with very helpful staff
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Posted 3 years ago
We're always happy to help Ian! Thank you for your 5-star review. Angela at The HomeProtect Team.
Posted 3 years ago
Excellent customer service
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Posted 3 years ago
That's what we like to hear Ian! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Service explanations were clear, price was competitive but just wanted the home emergency cover not to be diluted over time which it was.
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Posted 3 years ago
Thank you for your feedback I have fed this back to the relevant team. Thanks Angela at The HomeProtect Team.
Posted 3 years ago
Straightforward pain free renewal. Recommended.
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Posted 3 years ago
We like to make your journey hassle-free! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Great value for money
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Posted 3 years ago
Our products sure are Khalid! Thank you for your 5-star review. Angela at The HomeProtect Team.
Posted 3 years ago
A good insurance provider who provide cover for people which other insurance companies wouldn't allow. Everything was done online which made my life alot easier. The price is competitive considering my personal circumstances, although the excess is very high.
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Posted 3 years ago
We like to make your journey easy and worry free Neil! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Good service. Prompt call-back service. Knowledgeable staff. Good price. Hope to continue to use Home Protect in the future.
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Posted 3 years ago
We hope to see you in the future too! Thank you for your 5 star review. Have a great day. Angela at The HomeProtect Team.
Posted 3 years ago
Home protect covers what we want it to. It's competitively priced & it's easily renewable.
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Posted 3 years ago
We aim to please Mark! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Competitive premium for contents insurance and very comprehensive cover.
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Posted 3 years ago
We pride ourselves on our great cover and even greater prices! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Friendly staff on the phone and easy to get hold of someone
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Posted 3 years ago
We like to make insurance fun Anna! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Really quick service and a good quote. We've been with Home Protect for years!
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Posted 3 years ago
We're thrilled to have you with us for another year! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Rapid information over phone to clarify cover.
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Posted 3 years ago
We aim to please Rory! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
The Company service was exemplary.
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Posted 3 years ago
That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
the process was fast and efficient and this insurer offers the option for additional cover for only £50 to let up to 2 of our bedrooms on AirBnB or a lodger. The extra flexibility they offer over other insurers is great. They fit their offering around you
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Posted 3 years ago
We aim to please and strive to offer cover that others cant! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Helpful but overpriced
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Posted 3 years ago
We do try to offer the best prices we can thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Great support and answered all my questions in my anxious state.
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Posted 3 years ago
Were always happy to help! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
A very good company for more unusual insurance requirements. We have two properties insured by Home Protect. The customer service is superb, and they are perfectly happy to consider situations that other insurance companies wouldn't allow. The price isn't the cheapest, but I can understand why.
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Posted 3 years ago
We strive to offer cover that others can't! Great to see we could do just that for you. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
As always cheapest like for like cover. Helpful with any queries or alterations in cover
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Posted 3 years ago
We aim to offer the best cover around Ricky! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Product meets all our needs and at a competitive price
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Posted 3 years ago
Pleased to hear Brian! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Homeprotect is rated 4.4 based on 2,695 reviews