Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,805 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,805 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not have been easier to renew, and no surprising hike in the premium”

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Posted 3 years ago

We like to please Francis! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“They were very helpful n offer all the services I required at a very reasonable price. Very happy with it”

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Posted 3 years ago

Were always happy to help! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Would recommend Home Protect for price and customer service. I have a difficult to insure property and they have offered me peace of mind for a competitive rate”

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Posted 3 years ago

“Ordered insurance online via compare the market. Com. All very easy and e-mails were easy to understand”

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Posted 3 years ago

We like to make things easy for you. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Would recommend Home Protect for price and customer service. I have a difficult to insure property and they have offered me peace of mind for a competitive rate.”

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Posted 3 years ago

We always aim to offer cover that others cant Lisa! Thank you for your feedback! Recommend away! Thank you Angela at The HomeProtect Team.

Posted 3 years ago

“Highly recommended for your building and contents insurance. I will definitely be choosing HomeProtect for my home insurance again, and also recommending it to my family and friends. I can't think of a single thing that could be improved in the level of customer service I received.”

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Posted 3 years ago

That's what we like to hear Jamat! We cant think of better feedback to receive. Thank you Angela at The HomeProtect Team.

Posted 3 years ago

“The renewal price was a minimal increase which made me glad that loyalty can be rewarded. Some small changes I made by phone were dealt with simply, clearly and in a friendly manner.”

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Posted 3 years ago

Pleased we could help Tim! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very good to deal with. Had an issue with part of our property containing a rented flat, and while most other insurers dismissed us, Home Protect underwriters considered the situation sensibly and offered us reasonable terms. Have just renewed for another year and very pleased.”

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Posted 3 years ago

We always aim to offer cover that others cant so its great to see we could help Will. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Wanted a home insurance that protected my house and contents. Home Protect came up with what I wanted at a competitive price that ticked all the boxes.”

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Posted 3 years ago

We strive to offer the best cover around and at greater prices! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Easy to deal with. Does the job.”

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Posted 3 years ago

We like to make your journey easy Helen! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Amazing! Thank you.”

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Posted 3 years ago

Thank you for your 5 star review Jamie! Have a lovely day. Angela at The HomeProtect Team.

Posted 3 years ago

“I was recommended to Home Protect after opening a business from home and my previous insurer wasn't prepared to cover me. I was pleased it was relatively straightforward to apply and the gentleman who dealt with me was very patient as my understanding of insurance and dealing with buying new ones is very limited. The price was very reasonable.”

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Posted 3 years ago

We strive to offer cover that others cant so its great to see we could do just that for you! We're always happy to help! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Great pricing and great advice. A little slow with an underwriting enquiry but on the whole great policy”

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Posted 3 years ago

We strive to offer great cover at a great price! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Great cover provided at a competitive price. Positive experience.”

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Posted 3 years ago

We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Clear & friendly service so far.”

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Posted 3 years ago

Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“easy access and was easy to buy the insurance. The clauses and conditions were explained well and were easy to understand. User friendly website”

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Posted 3 years ago

We like to make your journey easy! Thank you for your 5 star feedback. Have a great weekend. Angela at The HomeProtect Team.

Posted 3 years ago

“A fast and simple procedure and our insurance was in place the following day”

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Posted 3 years ago

Great to hear Trevor! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“The policy was swiftly organised and put into fruition from form filling online to the date two weeks later when the policy began. Impressive.”

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Posted 3 years ago

We like to impress Judith! Thank you for your amazing feedback. Have a lovely day. Angela at The HomeProtect Team.

Posted 3 years ago

“Very happy with a fabulous price for both contents and building insurance Couldn’t be beaten on price”

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Posted 3 years ago

Pleased to hear Julie! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“quick and easy to use and deal with. very competence could get cheaper anywhere will deal with again”

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Posted 3 years ago

Great to hear! We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,805 reviews