Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,765 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, easy to deal with, well chuffed!!!”

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Posted 3 years ago

Hi Vincent. Great to hear, we like to keep things nice and easy and do try and keep our prices competitive within the marketplace. Welcome to HomeProtect. Dee - HomeProtect team.

Posted 3 years ago

“I contacted Home protect because during lockdown our insured holiday home had not been visited for over 60 days. They said it was ok during lockdown. I give 5 stars for behaving sensibly in unprecedented times.”

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Posted 3 years ago

Great to hear this is your experience with us G C! Thank you for a 5 star review. Regards Dee, HomeProtect team.

Posted 3 years ago

“I changed to Home Protect as it seemed very good value As yet I haven't had to make a claim but so far the customer service has been very good”

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Posted 3 years ago

Hi Judy, Fingers crossed you never need to make a claim, but thank you for choosing us! Dee from the HomeProtect Team

Posted 3 years ago

“I am very happy with my home insurance with home protect”

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Posted 3 years ago

“Very good service and value for money”

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Posted 3 years ago

“Brilliant fast service”

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Posted 3 years ago

“Easy to purchase building insurance on line very competitive pricing would recommend Home Protect.”

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Posted 3 years ago

“Really helpful customer service, and the best price I could find anywhere by a long margin. The service agent was very knowledgeable and was able to answer all of my questions right away. 5/5 would recommend!”

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Posted 3 years ago

We pride ourselves on the service we provide to our customers, and I'm so pleased we've lived up to this for you, Chris. Becky from the HomeProtect Team

Posted 3 years ago

“The price quoted was excellent and the questions I asked their contact staff about our property set up and coverage were answered clearly and effectively. A first rate service.”

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Posted 3 years ago

“Quick easy no hassle policy. While i have not had reason to make any claim and am therefore unable to comment on that aspect the ease of taking out the policy and ease of communications was hassle free and clear.”

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Posted 3 years ago

“Reasonably priced, easy to purchase, great service! Simple!”

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Posted 3 years ago

“I needed to bring my start date forward after purchasing the policy online, one quick phone call and it could not have been easier.competitve price ,so pleased and would highly recommend.”

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Posted 3 years ago

“Quick, easy, professional & one of the cheapest - what’s not to like! I hope I don’t need to make a claim, but feel assured HomeProtect will make it as painless as possible.”

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Posted 3 years ago

“Cheapest through compare the market, not had to make a claim thankfully.”

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Posted 3 years ago

“They were the cheapest. Originally through Compare the Market, then renewal was easy. Have not had to claim and hope I don't have to!”

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Posted 3 years ago

Fingers crossed you never need to make a claim, but thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 3 years ago

“The on line service was very easy and very good. I was also happy with the price too for the cover given.””

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Posted 3 years ago

Brilliant to see we've been able to tick all the boxes for you Antony. Zoe from the HomeProtect Team

Posted 3 years ago

“I tried to do this online but struggled with the process. I called up and the person who handled my call was wonderful. I will definitely recommend home protect.”

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Posted 3 years ago

Sorry to hear that you struggled with our website, but I'm pleased that the person handling your call was able to help you get everything sorted in the end. Thank you for your review. Zoe from the HomeProtect Team

Posted 3 years ago

“The on line service was excellent the price was very good for the cover given.”

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Posted 3 years ago

Thank you for your five star review. Zoe from the HomeProtect Team

Posted 3 years ago

“Was very happy with the customer service provided by Home Protect in the first instance. Staff took their time to go over any questions I had, and were polite and helpful. Have had the same experience renewing a year later and would recommend.”

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Posted 3 years ago

We pride ourselves on the service that we provide our customers with, so it's wonderful to read that you've had an experience worthy of five stars. Zoe from the HomeProtect Team

Posted 3 years ago

“Everything I need is covered”

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Posted 3 years ago

And that's just how it should be Hayden. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,765 reviews