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Homeprotect Reviews

4.4 Rating 2,695 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,695 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Good experience from the point of the online quote and then speaking to someone on the phone .Helpfull and easy to understand throughout the whole process .
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Posted 4 years ago
Good products however sign up process could have been easier - I had to phone the company to pay the deposit. As I was overseas this was £2 per minute and although they were willing to phone me their system did not allow outbound overseas calls. This needs to be looked into as business could be lost because of this.
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Posted 4 years ago
Very competitive quote so bought both my contents and buildings insurance.
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Posted 4 years ago
Good customer service , very helpful
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Posted 4 years ago
Good service overall.
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Posted 4 years ago
Good value, easy to do online, no problems at the moment
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Posted 4 years ago
Great service with very easy setup. 5* and yet to experience any issues.
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Posted 4 years ago
Excellent and hassle free. Very good value
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Posted 4 years ago
Overall very pleased and satisfied, great communication and very easy to deal with 5 stars from me, will definitely recommend to friends and family A+++++
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Posted 4 years ago
Very good customer service , call centre very helpful and listened to my needs and provided me the cover I required
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Posted 4 years ago
Great cover for my non-standard construction home and really competitive too. Easy to access all your documents and great customer service. Would definitely recommend.
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Posted 4 years ago
Easy to renew and the cover is flexible as well as good value 😀
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Posted 4 years ago
Very happy with HomeProtect. Competitive price. So far so good. Long may it continue.
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Posted 4 years ago
Simple enough process to obtain a quote, and then purchase. Clear on what is covered, to what extent, and any excesses that apply.
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Posted 4 years ago
Always friendly and easy to talk to , thorough I their work, excellent value of cover for the money, can't do better
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Posted 4 years ago
Good services and promt reminders.
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Posted 4 years ago
Hi I have found that homeprotect insurance is very competitive and very efficient and good value for money. Regards
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Posted 4 years ago
Good price provided cover for my holiday home
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Posted 4 years ago
Auto renewal simple and straightforward.
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Posted 4 years ago
Customer Service was excellent, handled my renewal very quickly and straightforwardly over the phone.
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Posted 4 years ago
Homeprotect is rated 4.4 based on 2,695 reviews