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Homeprotect Reviews

4.4 Rating 2,827 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,827 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

I am a new customer and had no problem in sorting out the insurance. So far, so good!!
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Posted 4 years ago
great customer service. thank you.
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Posted 4 years ago
Very surprised to find this year's premium only slightly higher than last. Having previously compared them against competitors decided there was no point in doing it again and accepted their quotation.
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Posted 4 years ago
Reasonably priced, easy renewal. Helpful letter about accidents in the home during lockdown
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Posted 4 years ago
Absolutely no problem at all! My home insurance went from one year to the next with no delay and no fuss!
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Posted 4 years ago
Fantastic customer service when taking out the policy. Very thorough when checking all details (at my request)
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Posted 4 years ago
Very easy to choose and buy the insurance and a lovely tone of letter about the impact of Covid 19 on the insurance policy.
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Posted 4 years ago
the website was very easy to navigate as was the policy information
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Posted 4 years ago
This is the third year I have renewed with Home Protect.The price has been ok and it is a seamless procedure. Happy.
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Posted 4 years ago
Looked at the comparison websites and HomeProtect seemed to be the best option for me.
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Posted 4 years ago
Helpful staff. Renewal documents sent nice and early, competitive quote. No complaints. Would recommend.
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Posted 4 years ago
Helpful and professional staff
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Posted 4 years ago
Really happy with what was offered and for the price it was offered at, easy to deal with and the customer service team members I spoke to were very friendly and helpful. The lady I spoke to was working from home due to covid-19 so had a slight delay with her system which is understandable given the circumstances and she was very professional and courteous
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Posted 4 years ago
I had a few changes to make on my policy before renewal it was dealt with very efficiently and quickly when i was expecting ot to be hard work with all this corvid 19 chaos. Thank you
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Posted 4 years ago
Home Protect was a really easy service to use. I found the questions straight forward and received my insurance in no time at all. Quite the quickest company I've used yet.
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Posted 4 years ago
Competitive price and easy to take out. Good service
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Posted 4 years ago
Reasonably priced, quick and efficient with paperwork/emails, helpful over the phone also.
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Posted 4 years ago
Unprofessional and insolent customer service! advise agains!
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Posted 4 years ago
No telephone queue. Discussed minor amendments, received an immediate revision to the premium and renewed without being transferred or placed hold. First class.
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Posted 4 years ago
Simple process, very clearly set out and very easy to see what I needed to see.
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Posted 4 years ago
Homeprotect is rated 4.4 based on 2,827 reviews