Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,781 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Home protect we’re very helpful and gave me reassurance with type of insurance policy they offered to me. I would definitely spread the word about this company. Very happy client. Mrs Jan Nirton”

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Posted 4 years ago

Your recommendation means the world to us. Thank you for picking HomeProtect, we really do value our customers. Zoe from the HomeProtect Team

Posted 4 years ago

“So far - good price and very efficient - working with them on an upgrade to cover is going well”

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Posted 4 years ago

We aim to please! Glad you've had a good experience with us so far. Zoe from the HomeProtect Team

Posted 4 years ago

“The renewal was simple and easy, no problems encountered”

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Posted 4 years ago

A no hassle, simple service is what we aim to provide, so it's great to see you've had that with your renewal. Thank you for the five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Fast response when my boiler broke down.”

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Posted 4 years ago

Sorry to hear you had broken boiler but I'm pleased we were able to get it sorted so quickly. Zoe from the HomeProtect Team

Posted 4 years ago

“The renewal was simple and easy, all got set up effortlessly”

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Posted 4 years ago

Simple and easy - just as it should be in our eyes! And we're glad you had that experience with your renewal. Zoe from the HomeProtect Team

Posted 4 years ago

“Very polite and helpful. Called back with responses to my questions. Importantly delivered cover and saved me money versus my existing supplier.”

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Posted 4 years ago

We pride ourselves on the service that we provide our customers, so to see your five star review - it means the world to us! Thank you Guy. Zoe from the HomeProtect Team

Posted 4 years ago

“Very good service and straightforward information. Online site was easy to use.”

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Posted 4 years ago

A no hassle, straightforward service is what we aim to provide, so I'm pleased you've had that experience on our website. Thank you for the five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Taking out the policy was easy and the cost was great. Professional service and so far I’m a happy customer.”

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Posted 4 years ago

Thrilled to have you as a customer! Thank you for picking HomeProtect. Zoe from the HomeProtect Team

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you for your positive review. Zoe from the HomeProtect Team

Posted 4 years ago

“professional and friendly service no hesitation in recommending and renewing my policy”

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Posted 4 years ago

Your recommendation means the world to us. Thank you for picking HomeProtect, we really do value our customers loyalty. Zoe from the HomeProtect Team

Posted 4 years ago

“Taking out a policy was very straight forward and the cost was very competitive.”

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Posted 4 years ago

Straightforward and competitive - this is just as it should be in our eyes! And we're glad you've had that experience. Zoe from the HomeProtect Team

Posted 4 years ago

“Renewing my policy was not as hard as I thought it would be. Called the company and checked everything was ok and renewed. Reasonable price and good service.”

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Posted 4 years ago

We aim to please! Glad we could take the hassle out of insurance for you Shareet. Zoe from the HomeProtect Team

Posted 4 years ago

“Very easy to set up policy and reasonably priced”

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Posted 4 years ago

Glad we could take the hassle out of insurance for you Kevin. Zoe from the HomeProtect Team

Posted 4 years ago

“I had to renew my Home and contents policy and used a comparison website that came up with this company as the second cheapest which compared favourably with my existing policy. I contacted the company and checked all the policy details to confirm they satisfied our needs with a very helpful staff member and took out my renewal with them very happy with the process.”

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Posted 4 years ago

Thank you for the five star review. I'm glad we could tick all the boxes for you. Zoe from the HomeProtect Team

Posted 4 years ago

“I initially did the quote online which was straightforward and then rang to double check before accepting. I was very pleased with the process, the quote was very competitive and the person I spoke to was very knowledgeable and helpful. The company was recommended to me and I certainly wasn’t disappointed”

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Posted 4 years ago

We aim to please! It's great to hear that we've been able to provide you with a straightforward service on both our website and on the phone. Zoe from the HomeProtect Team

Posted 4 years ago

“First time I have used Home Protect. Reasonable price for the property insurance I need. Easy to set up and rapid service. Would recommend to others. As with all insurance, hope I never need to use it.”

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Posted 4 years ago

Fingers crossed you never need to make a claim, but thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 4 years ago

“This was the first time I have used Home Direct service was very efficient and I would have no hesitation in using again”

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Posted 4 years ago

That's great to hear you found us to be so efficient and you wouldn't hesitate to use us again. Zoe from the HomeProtect Team

Posted 4 years ago

“I have used HomeProtect for a few years.. Not had any issues but not made any claims.. Customer service are polite and helpful.. This year no contact necessary as renewal details sent in post and price was fair.. Didn't feel the need to ring to negotiate a better deal, unlike most companies as prices are usually unreasonably higher...”

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Posted 4 years ago

A no hassle, straightforward service is what we aim to give all of our customers, so it's great to read your review Jessica. Let's hope you never need to make a claim but thank you for picking HomeProtect to be there should you ever need us. Zoe from the HomeProtect Team

Posted 4 years ago

“Very easy to renew policy. No trouble with anything so far! Price good. Feel my property is safe for another year.”

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Posted 4 years ago

We like to keep things as easy as possible for our customers, so it's great to hear you've had that experience with your renewal. Thank you for the five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Easy peasy lemon squeeze. Good price ,good communication. House is safe for another year.”

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Posted 4 years ago

What a fantastic review to come across! Thank you so much Deborah it's wonderful to hear we've kept everything so easy for you. Zoe from the HomeProtect Team

Posted 4 years ago

Homeprotect is rated 4.4 based on 2,781 reviews