Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.40

4.4 Rating 2,758 Reviews

88 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .”

Homeprotect 5 star review on 21st December 2021

Helpful Report

Posted 3 years ago

Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Never used this company before but impressed so far by the service I have received.”

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Posted 14 hours ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 7 hours ago

“good customer service”

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Posted 1 day ago

We are always happy to help C! Thank you for your positive feedback. The Homeprotect Team.

Posted 7 hours ago

“They were absolutely superb last year when I first set up my policy, they had the best policy cover by far and I have recommended them to everybody I know!”

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Posted 3 days ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 7 hours ago

“Excellent I hope that if I ever need to make a claim I receive the same level of respect and help etc. insurance companies don’t have the best rep!!”

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Posted 4 days ago

Your 5-star feedback made our day Rachel! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 7 hours ago

“Vey efficient service which suited my requirements”

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Posted 6 days ago

Thank you so much for your amazing review Stephen! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 7 hours ago

“Great application process for home insurance. A very thorough, professional and knowledgeable company.”

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Posted 6 days ago

That's what we like to hear Rupinder! Thank you for your 5 star review. The Homeprotect Team.

Posted 7 hours ago

“So far Home protect have been very helpful explaining my new policy. I spoke to Sean and he talked me through thecover. I chose Homeprotect on price and cover from a compaare the market quotation. Of course i have not had cause to use my cover asit has only been running for a couple of days , that wil bethe true test if i ever have to claim.”

Helpful Report

Posted 1 week ago

We’re delighted to see your 5-star review Caz! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 7 hours ago

“Easy and simple process to sign up for home insurance”

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Posted 1 week ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 7 hours ago

“Easy to get a quote, also came in at a great price.”

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Posted 1 week ago

Thank you for the positive feedback Emma! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 7 hours ago

“First time taking out insurance with Homeprotect so hope all is good.”

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Posted 1 week ago

Thank you for the positive feedback! We're committed to continuing to exceed your expectations. The Homeprotect Team.

Posted 7 hours ago

“Our first experience with Homeprotect, just getting to know them! All went well in the first instance.”

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Posted 1 week ago

Thank you so much for your amazing review! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 7 hours ago

“Just what we needed. Not on comparison sites, we needed something a bit different and they did it at a price that was less than comparison site companies. Great stuff.”

Helpful Report

Posted 1 week ago

We strive to offer cover that others can't, so it's great to see we could do that for you Dave! Thank you, The Homeprotect Team.

Posted 7 hours ago

“So far, Homeprotect have been easy to use, clear, simple and good value. Does what it says on the tin, year after year. Never made a claim (hope I never need to!), that’s when you know really how good they are.”

Helpful Report

Posted 1 week ago

Thank you for the positive feedback Anthony! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 8 hours ago

“always dread applying for insurance so many questions but this was dead easy.”

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Posted 1 week ago

That's what we like to hear David! Thank you for your 5 star review. The Homeprotect Team.

Posted 8 hours ago

“Wow searched after reading an ad, easy for quote and purchase and really good value for money”

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Posted 1 week ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 8 hours ago

“Homeprotect are very quick to reply on Livechat and recently updated my details and added an item to my contents insurance very quickly and reasonably priced.”

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Posted 1 week ago

Thank you so much for your amazing review Giggy J! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 8 hours ago

“Nice easy to filling in data on the site”

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Posted 1 week ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 8 hours ago

“Good service. Quick and easy to set up”

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Posted 1 week ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 8 hours ago

“We've used Homeprotect for a number of years as I need cover for having visitors to Open Studios as well as ordinary house insurance. When we had problems with a broken sewer pipe in the drive a few years ago, they were very efficient in dealing with it. The price hasn't increased significantly over the years, so I'm happy to continue”

Helpful Report

Posted 1 week ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 8 hours ago

“Been with homeprotect a number of years now, the auto renew notification before the date of renewal just to prompt its due is always ontime, and cover is seemless”

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Posted 1 week ago

Your 5-star feedback made our day Ade! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 week ago

Homeprotect is rated 4.4 based on 2,758 reviews