Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.41

4.4 Rating 2,917 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Tell us how Homeprotect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .”

Homeprotect 5 star review on 21st December 2021

Helpful Report

Posted 3 years ago

Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“This is excellent value for money. The staff were very helpful.”

Helpful Report

Posted 10 hours ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 8 hours ago

“Best quote on Compare the Market. Very easy to sort out, cover all good..”

Helpful Report

Posted 1 day ago

Thank you so much for your amazing review Sean! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 9 hours ago

“GOOD COVER, GOOD PRICE”

Helpful Report

Posted 1 day ago

That's what we like to hear Ian! Thank you for your 5 star review. The Homeprotect Team.

Posted 9 hours ago

“Easy process, pricing was right for the cover I needed and checkout was easy”

Helpful Report

Posted 2 days ago

Your 5-star feedback made our day Sam! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 9 hours ago

“Having the policy renewed was a smooth process and it was at a fare price. In that respect I would recommend Homeprotect. I haven't had to make a claim as yet, so can't comment on that aspect as yet.”

Helpful Report

Posted 2 days ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 9 hours ago

“Every thing was very clear and logical. I was able to record all required information speedily and without difficulty. The final item was obviously the premium which I found, in the current climate , to be acceptable.”

Helpful Report

Posted 2 days ago

Thank you for the positive feedback Meyer! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 9 hours ago

“QUICK TO RESPOND. COMPETITIVE ON PRICE. NICE VTO DEAL WITH.”

Helpful Report

Posted 3 days ago

Thank you so much for your amazing review! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 days ago

“The customer service when setting up my policy was very thorough and helpful as I run a business from home. Price is incredibly good value as well.”

Helpful Report

Posted 3 days ago

Your 5-star feedback made our day Rebecca! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 days ago

“I renewed with Homeprotect this year. Was so pleased with the price, it was much better than I expected, and a lot lower than quotes given on comparison sites. I haven't had to use any services yet, but am happy with ease of use of online site.”

Helpful Report

Posted 4 days ago

Thank you so much for your amazing review Paula! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 4 days ago

“Very helpful on the phone with a query I had. Hoping that the good service continues!”

Helpful Report

Posted 4 days ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 4 days ago

“Happy with renewal quotation.”

Helpful Report

Posted 4 days ago

Thank you for the positive feedback! The Homeprotect Team.

Posted 4 days ago

“Excellent service. Very competitive price for excellent cover, half the price of our renewal quote from another company. Staff extremely helpful and friendly. Would definitely recommend.”

Helpful Report

Posted 4 days ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 4 days ago

“Thorough and easy to understand.”

Helpful Report

Posted 4 days ago

Thank you for the positive feedback Rayna! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 4 days ago

“Easy to apply and a competitive price”

Helpful Report

Posted 4 days ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 4 days ago

“Features offered fully met my needs, the price is very competitive and the service efficient.”

Helpful Report

Posted 4 days ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 4 days ago

“Unless you make a claim very little to mention but renewal quote similar to search engine quotes for similar coverage.”

Helpful Report

Posted 5 days ago

Thank you for the positive feedback! The Homeprotect Team.

Posted 4 days ago

“Found Homeprotect on go compare easy to sort I thought so I rang when I had a query an extremely nice man I think his name David helped me through problem and asked if there was anything else I needed which I didn’t as he resolved them . Hence I’m now a customer.”

Helpful Report

Posted 5 days ago

We’re delighted to see your 5-star review Linda! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 4 days ago

“They provided the best quote on Compare the Market and there were no additional costs when I reviewed my quote on their website. The transaction went through quickly and efficiently so I am happy to recommend homeprotect.”

Helpful Report

Posted 5 days ago

Thank you so much for your amazing review Clive! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 5 days ago

“We were looking for insurance for our new home having exchanged on our sale. We are buying a renovation and it was incredibly hard to find insurance. Home Protect solved all our problems. 100% recommend.”

Helpful Report

Posted 5 days ago

Your 5-star feedback made our day Sue! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 5 days ago

“I have always had a very good level of customer service from Homeprotect. They are one of the view insurers that could provide comprehensive cover for us as we also run a business from home. They are also competitive on price.”

Helpful Report

Posted 5 days ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 5 days ago

Homeprotect is rated 4.4 based on 2,917 reviews