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Hastings Direct Reviews

4.2 Rating 47,603 Reviews
81 %
of reviewers recommend Hastings Direct
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Janet Mountfield
Verified Buyer
“Hastings direct are very welcomeing company and keep you informed with things that matter”
Helpful Report
Posted 3 days ago
Hi Janet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Sally Ann Lisa Mcnee
Verified Buyer
“Found purchasing the policy for my car very quick and easy from start to finish . Love the fact I can manage my own policy with the app makes life a bit easier .10/10”
Helpful Report
Posted 3 days ago
Hi Sally, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Emily Hannah Wolford
Verified Buyer
“Very easy policy to take out with clear wording”
Helpful Report
Posted 3 days ago
Hi Emily, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Anonymous
Verified Buyer
“Very client friendly with an easy step by step process . Good value for money.”
Helpful Report
Posted 3 days ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Henry Sayer
Verified Buyer
“My insurance policy cancelled”
Helpful Report
Posted 3 days ago
Hi Henry,  Thanks for your review, we’re sorry you’re unhappy your policy was cancelled.  We normally cancel a policy when the conditions of your insurance haven’t been met. If you believe this was incorrectly cancelled or you're unsure why this was done, please contact us at 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 2 days ago
Barry Fisher
Verified Buyer
“Web site was easy understand and use and custamer services were helpful. Cover on the policy was excellent.”
Helpful Report
Posted 3 days ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Ramazan Laftaviy
Verified Buyer
“I am very pleased to be with this insurance its truly the best and definitely recommend it . Thanks”
Helpful Report
Posted 3 days ago
Hi Ramazan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Janet Beason
Verified Buyer
“Good service easy to understand”
Helpful Report
Posted 3 days ago
Hi Janet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Martyn Gregory
Verified Buyer
“Good priced comprehensive insurance, covered all my needs.”
Helpful Report
Posted 3 days ago
Hi Martyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Anonymous
Verified Buyer
“Easy buying a policy but not having made a claim how do you review it?”
Helpful Report
Posted 3 days ago
Hello, I'm glad this was so straightforward. We are interested in improving all aspects of the customer's journey from sales to cancellation. As a result, we ask for feedback which we really appreciate. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 2 days ago
Chukwuemeka Aniukwu
Verified Buyer
“Very good”
Helpful Report
Posted 3 days ago
Hi Chukwuemeka, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Letitia Chester
Verified Buyer
“Quick and easy to find the policy right for me, worked out better value than my previous insurer.”
Helpful Report
Posted 3 days ago
Hi Letitia, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Jonathan Francis
Verified Buyer
“I took out a motorcycle policy having be advised and promised that it would be possible to add additional motorcycles to the policy as this was my expressed clear intention. On attempting to add a second motorcycle I was told that the underwriter would not permit this or offer cover. No alternative policy or solution was offered by Hastings and therefore I had to take out an alternative policy elsewhere.”
Helpful Report
Posted 3 days ago
Hi Jonathan, Thanks for your review, we’re really sorry we couldn't offer you a quote. While it is something that we offer, a quote still needs to be done to see if the underwriter will provide cover for this. When we work out the price of our policies, we consider various policy details and the risk associated with these. If the information on your policy changes, the risk associated with this can change too, and sometimes this means your underwriter can’t offer cover. I regret that we couldn't offer you cover on this occasion and I hope that you have since been able to find suitable cover for your bikes. ~Theo, Social Media Team
Posted 2 days ago
Anonymous
Verified Buyer
“Very clear information and no pressure to have anything you don’t need.”
Helpful Report
Posted 3 days ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Henry Porter
Verified Buyer
“Good price and customer service”
Helpful Report
Posted 3 days ago
Hi Henry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Anonymous
Verified Buyer
“It was very easy to take out my car insurance at a very competitive price.”
Helpful Report
Posted 3 days ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Gareth Jones
Verified Buyer
“straight forward,no problem,recomended”
Helpful Report
Posted 3 days ago
Hi Gareth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Callum Sinclair
Verified Buyer
“User friendly and very simple to use , also good price compared to others”
Helpful Report
Posted 3 days ago
Hi Callum, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Holly Roberts
Verified Buyer
“Excellent service”
Helpful Report
Posted 3 days ago
Hi Holly, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Jacqueline Jones
Verified Buyer
“Well as a new member I can only comment on my purchase of the policy..all in all seems great, easy to purchase online and good price for alot of benefits”
Helpful Report
Posted 3 days ago
Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Hastings Direct is rated 4.2 based on 47,603 reviews
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