Hi Terry,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
“Reasonably rapid responses. Surprising that it is not possible to change registration number when transferring a 'private' plate, making it necessary to hold for call to be responded to.”
Hi,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Christine,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Garry,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Julie,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hello, it's good to see that you got the customer service you deserved and that we could offer you a competitive price. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team
“Was a very long process renewing my policy after my husband passed - I was a named driver and the cost more than doubled for the same car fir me to insure.”
Hello,
I'm sorry to read about the passing of your husband and I offer my sincere condolences on behalf of Hastings Direct. Thank you for choosing to insure with us despite us not being the most competitive and I hope we can offer you a more competitive price at the policy's renewal. ~Theo, Social Media Team
Hello Jonathan, thank you for your review. I'm sorry to read that you didn't have the smoothest experience and I hope that you have since been able to get the help you need. If you still have questions concerning this, you can speak to the Claims team by calling 0333 321 9800. ~Theo, Social Media Team
Hello Betty, I'm glad this was a simple and straightforward process. Thank you for taking the time to share your feedback with us. ~Theo, Social Media Team
“Easy to do.
Would have preferred policy in print as I'm not into downloading etc as I'm 78.
Would be very pleased if you could let me have it in print.
Thanks.”
Hello Arthur, thank you for your review and for insuring with us. I appreciate what you have said and I have arranged for the documents to be posted to you as requested. Please expect them in the next 7 working days. ~Theo, Social Media Team
Hello, I'm glad this was such a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share this and for choosing to insure with Hastings Direct. ~Theo, Social Media Team
“Policy looks very comprehensive, decent price comparing with others, tricky to finalise details on the phone as some questions were not answered fully but happy with the product, thank you”
Hi Dorothy!
Thanks for your review.
It's great to hear you were able to get the product you wanted at a competitive price.
If you have any queries, please reach out.
Thanks,
Brendon, Social Media Team.
Hi Sally,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Nataya,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
