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Hastings Direct Reviews

4.2 Rating 47,023 Reviews
81 %
of reviewers recommend Hastings Direct
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All went well renewing my policy
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Posted 1 week ago
Hi James, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Good đź‘Ť
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Posted 1 week ago
Hi Ricky, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
PERFECT LIKED THE DISCOUNTED RAC IN the package.
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Posted 1 week ago
Hi Arthur, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Great product and with added extras.
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Posted 1 week ago
Hi Scott, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
On selecting Hastings from several quotes on a price comparison site, everything was simple and straightforward.
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Posted 1 week ago
Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Everything went very smoothly, without any problems
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Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
So pleased with the help of setting up my multi car up
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Posted 1 week ago
Hi Christine, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
So easy to do and the bested price for me thankyou
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Posted 1 week ago
Hi Lorette, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Was very helpful on the phone sorting my car insurance out only problem asked for a written out insurance. policy to be sent but haven't received it yet
Helpful Report
Posted 1 week ago
Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Easy to setup and clear information available for motor insurance requirements.
Helpful Report
Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
The woman I spoke to on the phone was very clear and helpful.
Helpful Report
Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Best company easy to work with would not change
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Posted 1 week ago
Hi Grant, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
I have a good and affordable service
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Posted 1 week ago
Hi Fatoumata, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
As well as a good price easy to arrange insurance and documents provided quickly on line.
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Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Poor communication and very odd systems which mean you are treated differently as a car insurance customer compared to home insurance customer.
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Posted 1 week ago
Hi Janet,  Thanks for your review, we’re really sorry about the poor service you received.   At Hastings Direct, we pride ourselves in delivering great customer service, and it seems we may have fallen short on this occasion. We'll be sure to pass this feedback to the relevant team and we appreciate the time you've taken to leave this with us. Please do not hesitate to contact us if you need any help with your policy. ~Theo, Social Media Team
Posted 1 week ago
Excellent renewal price, Highly recommended
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Posted 1 week ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Very easy to apply and a good price
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Posted 1 week ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Buying insurance from Hastings Direct is quick and easy with competitive prices and online app. Any problems that cannot be sorted via the app can be by contacting the call uk based call centre
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Posted 1 week ago
Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Policy easy to set up and customer service was excellent when I called to discuss.
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Posted 1 week ago
Hi Lynette, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
I recently received an excellent quote from Hastings You Drive and was thoroughly impressed with the experience. Their mobile app is incredibly user-friendly, making the entire process of taking out a policy seamless and hassle-free. I would happily recommend Hastings You Drive to friends and family—top-notch service all around!
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Posted 1 week ago
Hi Sugith, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 6 days ago
Hastings Direct is rated 4.2 based on 47,023 reviews