Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.15

4.2 Rating 47,023 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to follow”

Helpful Report

Posted 2 weeks ago

Hi Natasha, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“would like a phone number and recive certifacate of insursance in post”

Helpful Report

Posted 2 weeks ago

Hi Jacqueline, Thanks for your review, we’re sorry to hear you’re unhappy that the certificate was not posted. I have now sent a copy via the post for you, and this can take 7 to 10 working days to arrive. Also our customer service number is 0333 321 9801. If you have any further queries, please send us a message via Facebook or X (formerly Twitter). Thanks, Nicole, Social Media Team

Posted 1 week ago

“Easy to use site. Very competitive prices I saved over £200.for the same cover”

Helpful Report

Posted 2 weeks ago

Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“A good price quoted for my car insurance, quick and easy to get insurance.”

Helpful Report

Posted 2 weeks ago

Hi Christine, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“Was really easy to navigate.app”

Helpful Report

Posted 2 weeks ago

Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“No problems - it doesn't start until the 7th?”

Helpful Report

Posted 2 weeks ago

Hi Arthur, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“Nowt really to write at this time policy starts tomorrow”

Helpful Report

Posted 2 weeks ago

Hi Scott, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“Very easy to set up and upgrade to multi car policy. Very competitive pricing.”

Helpful Report

Posted 2 weeks ago

Hi Railton, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“very competitive. Easy to follow instructions”

Helpful Report

Posted 2 weeks ago

Hi Rakhshindah, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“The insurance and the application is straight forward and not difficult.”

Helpful Report

Posted 2 weeks ago

Hi Chukwuma, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“first time I chose, and I am satisfied. I recommend”

Helpful Report

Posted 2 weeks ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“Very good interesting 👍”

Helpful Report

Posted 2 weeks ago

Hi Dinesh, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“Too much faff with a compulsory gadget they provide”

Helpful Report

Posted 2 weeks ago

Hi Winston, Thanks for your review, we’re sorry you’re unhappy with the terms of your YouDrive policy. A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy. If you’d like to check out our other insurance options, head to our website. Thanks, Nicole, Social Media Team

Posted 1 week ago

“So far so good”

Helpful Report

Posted 2 weeks ago

Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“Very easy and supportive call handler who dealt with all my queries”

Helpful Report

Posted 2 weeks ago

Hi Mphathisi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“Very professional”

Helpful Report

Posted 2 weeks ago

Hi Joshua, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“Best price on the market”

Helpful Report

Posted 2 weeks ago

Hi Ionut, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“Very good and easy to use”

Helpful Report

Posted 2 weeks ago

Hi Maisy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

“This is purely on my initial call as I’ve not experienced any claims or contacting for other reasons. The call was frustrating, I found the Hastings Direct employee difficult to understand and not very engaging or friendly. I almost hung up and didn’t bother going ahead with the policy but stuck with it as no guarantee of a better service elsewhere.”

Helpful Report

Posted 2 weeks ago

Hi Janet, Thanks for your review, we’re really sorry about the poor service you received. At Hastings Direct, we pride ourselves in delivering great customer service, and it seems we may have fallen short on this occasion. We’d like to look into this and, as long as you’re happy, pass on any feedback to

Posted 1 week ago

“Fast andbest”

Helpful Report

Posted 2 weeks ago

Hi Mohit, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 week ago

Hastings Direct is rated 4.2 based on 47,023 reviews