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Hastings Direct Reviews

4.2 Rating 47,603 Reviews
81 %
of reviewers recommend Hastings Direct
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It might be "Confused.com" some other options in some fields were lacking options.
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Posted 2 days ago
Hello, Thank you for your feedback and review concerning this. We really appreciate it and we'll ensure it is passed on to the relevant team for you. Thank you for insuring with us and I hope you have the best possible year with Hastings Direct. ~Theo, Social Media Team
Posted 1 day ago
Great service, easy to deal with and a very competitive price.
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Posted 2 days ago
Hi Grenvile, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Easy to use service
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Posted 2 days ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
It’s helped me improved in my driving
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Posted 2 days ago
Hi Ernest, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Offered a comprehensive package at a good price. Easy to add things on which are essential to me like a hire car.
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Posted 2 days ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Hastings insurance company is vert good I am very satisfied with this insurance company
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Posted 2 days ago
Hi Ankit, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Good price
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Posted 2 days ago
Hi Jenny, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
I was refunded a month's payment twice by accident when switching to a different plan, and have now been given a notice to pay due to a payment not gone through
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Posted 2 days ago
Hello Krittisha, Thank you for your review, I'm sorry to read about the poor experience you've had and to see that this ended with the cancellation of your policy. I appreciate the frustration this would have caused you. I hope that you have since been able to find suitable cover for your vehicle. If you believe that this has been poorly or incorrectly handled and you want to make a formal complaint about this, please give us a call (on 0333 321 9801), send us a letter or fill out our online form found on our website here:(https://www.hastingsdirect.com/about-us/customer-complaints/). Once we’ve logged your complaint, we’ll get back to you within five working days. ~Theo, Social Media Team
Posted 1 day ago
Never didnot had any issue
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Posted 2 days ago
Hi Krista, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Ease of organising was a bonus
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Posted 2 days ago
hi Kerry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Good price . Easy to apply for .
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Posted 2 days ago
Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Quick, easy and intuitive system
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Posted 2 days ago
Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
I've been satisfied with Hastings Direct and how I've been treated in my interactions with them.
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Posted 2 days ago
Hi Darryl, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
I am satisfied Hastings Direct and the prices are reasonable.
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Posted 2 days ago
Hi Davoud, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Excellent customer service
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Posted 2 days ago
Hi Kristie, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Very good quick and easy online insurance half the price of my original policy quote and same Ask for paperwork to be posted instead of online received in few days so happy customer
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Posted 2 days ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
The price of my quote for my car insurance was great.
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Posted 2 days ago
Hi Timothy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Its absolutely good gime cheap quote compared to others
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Posted 2 days ago
Hi Daniyal-Ayub, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
I did most of it online but I was very pleased to be able to also speak to someone.
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Posted 2 days ago
Hi Cheryl, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
All well done
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Posted 2 days ago
Hi Ndaiziveyi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 2 days ago
Hastings Direct is rated 4.2 based on 47,603 reviews