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Hastings Direct Reviews

4.2 Rating 48,351 Reviews
81 %
of reviewers recommend Hastings Direct
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Still haven't got my insurance documents in the post could you send message why it's the 30 tomorrow done my insurance on 14 June thanks
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Posted 6 days ago
Hi Sammy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 5 days ago
I needed to add my new motorcycle to my current one. Hastings was able to quote for both bikes but was not able to put them on a multi bike policy which seems mad.
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Posted 6 days ago
Hello Kerry, Thank you for your review, I'm sorry we weren't able to offer you the exact level of cover that you needed. Thank you for choosing to insure with us despite this being the case and I hope you time with us improves as the policy progresses. ~Theo, Social Media Team
Posted 5 days ago
Quotation arranging policy very good mostly done online with a backup phone call to request policy be sent to me in paperwork form.two further phone calls and I still have not received the paperwork.The last phone call on two occasions I was put on hold for several minutes at the end of each period I was greeted as a new caller the end of each call resulted in a promise that the paperwork would be dispatched I am concerned why lt is taking so long
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Posted 1 week ago
Hello Terry, Thank you for your review, I'm sorry to read about the delay in your documents arriving. Looking at the policy, I can see that the documents were sent in the post on the 26th of June 2025. We advise that they will take 7 working days to arrive from the point of being sent. Please contact us if they do not arrive within that time frame. ~Theo, Social Media Team
Posted 1 week ago
felt listened to
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Posted 1 week ago
Hi Julius, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
easy to set up and cheap quote
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Posted 1 week ago
Hi Kenny, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Very quick and efficient
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Posted 1 week ago
Hi Lynette, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Easy to get a good price via comparison websites. Extremely easy to then purchase, after getting though all the optional addons. Payment screen did not work first time, no button to actually pay, but easy the next time i tried. Great app showing everything you need.
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Posted 1 week ago
Hi Martyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Great value for money car insurance
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Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Good service
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Posted 1 week ago
Hi Kanayo, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Very good very helpful
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Posted 1 week ago
Hi Tammy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Hlo Thnking you for providing me sch a quick service N Offring me a grt quatation Hope Hasting can become my 1of Favrate Insurance cmpny policy Thnking you πŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ˜˜πŸ˜˜πŸ˜˜πŸ˜˜πŸ˜˜πŸ‘πŸ‘πŸ˜˜πŸ˜˜πŸ‘πŸ˜˜πŸ˜ŠπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘Œ
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Posted 1 week ago
Hi Maimuna, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Website very user friendly
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Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Very impressed with how it was to get my insurance. Thank you.
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Posted 1 week ago
Hi Christina, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Very easy to cancle once i relalised i had bought insurance for myself with a black box
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Posted 1 week ago
Hi Kerry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Very good value, policy includes extra services than my previous insurance at a lower cost.
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Posted 1 week ago
Hi Martyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Easy enough to set up cover with
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Posted 1 week ago
Hello Timothy, I'm glad this was a simple and straightforward process. Thank you for taking the time to share your feedback with us. ~Theo, Social Media Team
Posted 1 week ago
Competitive prices, very good polices and the customer advisors were polite and helpful also very knowledgeable.
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Posted 1 week ago
Hi Garry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Very good policy
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Posted 1 week ago
Hi Janet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Full profesjonalizm πŸ‘
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Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Helpful and understanding customer needs
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Posted 1 week ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 week ago
Hastings Direct is rated 4.2 based on 48,351 reviews