Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Sold a product wasn't obvious that it has a box as part of package and whatnot entailed until you paid. In turn because payment went through I could not buy insurance from another provider as I had exhausted my limit on my credit card as you had taken payment and not yet refunded it.”
Hello Gladys,
Thanks for your review, we’re sorry you’re unhappy with the terms of your policy. This policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy as we strive to make it clear what kind of policy this is and what is required from the customer. I regret that this information wasn't seen.
Looking at the policy, I can see that the refund has been sent but if it has not yet arrived, please call the team on 0333 321 9801 so they can take a look at this. ~Theo, Social Media Team
“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”
Hello James,
Thank you for your review. I'm glad this was straightforward and we could offer you a competitive price. We appreciate you taking the time to share this with us. ~Theo, Social Media Team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
