Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.15

4.2 Rating 47,605 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 days ago

Hi Holly, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Well as a new member I can only comment on my purchase of the policy..all in all seems great, easy to purchase online and good price for alot of benefits”

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Posted 4 days ago

Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“It might be "Confused.com" some other options in some fields were lacking options.”

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Posted 4 days ago

Hello, Thank you for your feedback and review concerning this. We really appreciate it and we'll ensure it is passed on to the relevant team for you. Thank you for insuring with us and I hope you have the best possible year with Hastings Direct. ~Theo, Social Media Team

Posted 3 days ago

“Great service, easy to deal with and a very competitive price.”

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Posted 4 days ago

Hi Grenvile, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Easy to use service”

Helpful Report

Posted 4 days ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“It’s helped me improved in my driving”

Helpful Report

Posted 4 days ago

Hi Ernest, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Offered a comprehensive package at a good price. Easy to add things on which are essential to me like a hire car.”

Helpful Report

Posted 4 days ago

Posted 3 days ago

“Hastings insurance company is vert good I am very satisfied with this insurance company”

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Posted 4 days ago

Hi Ankit, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Good price”

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Posted 4 days ago

Hi Jenny, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“I was refunded a month's payment twice by accident when switching to a different plan, and have now been given a notice to pay due to a payment not gone through”

Helpful Report

Posted 4 days ago

Hello Krittisha, Thank you for your review, I'm sorry to read about the poor experience you've had and to see that this ended with the cancellation of your policy. I appreciate the frustration this would have caused you. I hope that you have since been able to find suitable cover for your vehicle. If you believe that this has been poorly or incorrectly handled and you want to make a formal complaint about this, please give us a call (on 0333 321 9801), send us a letter or fill out our online form found on our website here:(https://www.hastingsdirect.com/about-us/customer-complaints/). Once we’ve logged your complaint, we’ll get back to you within five working days. ~Theo, Social Media Team

Posted 3 days ago

“Never didnot had any issue”

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Posted 4 days ago

Hi Krista, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Ease of organising was a bonus”

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Posted 4 days ago

hi Kerry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Good price . Easy to apply for .”

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Posted 4 days ago

Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Quick, easy and intuitive system”

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Posted 4 days ago

Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“I've been satisfied with Hastings Direct and how I've been treated in my interactions with them.”

Helpful Report

Posted 4 days ago

Hi Darryl, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“I am satisfied Hastings Direct and the prices are reasonable.”

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Posted 4 days ago

Hi Davoud, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Excellent customer service”

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Posted 4 days ago

Hi Kristie, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Very good quick and easy online insurance half the price of my original policy quote and same Ask for paperwork to be posted instead of online received in few days so happy customer”

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Posted 4 days ago

Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“The price of my quote for my car insurance was great.”

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Posted 4 days ago

Hi Timothy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

“Its absolutely good gime cheap quote compared to others”

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Posted 4 days ago

Hi Daniyal-Ayub, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 3 days ago

Hastings Direct is rated 4.2 based on 47,605 reviews