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Hastings Direct Reviews

4.2 Rating 52,210 Reviews
81 %
of reviewers recommend Hastings Direct
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“Excellent”
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Posted 2 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
“Saved £82 cheaper than present insurer for same cover.never had a claim but tney just kept increasing it”
Helpful Report
Posted 3 weeks ago
Hi Alastair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
“Very good deal”
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Posted 3 weeks ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
“Had everything I needed at the right price”
Helpful Report
Posted 3 weeks ago
Hi Alistair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 2 weeks ago
“I wasnt made aware during the application that i would not be allowed ti drive another”
Helpful Report
Posted 3 weeks ago
Hello Christopher, Thank you for your review. We're sorry that this information wasn't seen. We do strive to make all benefits and level of cover as clear as possible before the policy is purchased and in the initial documents we send to you. If you need to discuss alternatives, please give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 3 weeks ago
“Easy to deal with, even the app.”
Helpful Report
Posted 3 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“Very helpful and professional service”
Helpful Report
Posted 3 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“I found your website easy to understand and process information given”
Helpful Report
Posted 3 weeks ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“No One is perfect, but at least Hastings provided good clear quote with plenty of options and additions if required. Cheaper than my old insurance but stiil with all the rquired cover.”
Helpful Report
Posted 3 weeks ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“Easy to get, easy to set.”
Helpful Report
Posted 3 weeks ago
Hi Ladislav, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“I have only just purchased this so cannot really give a true review at the moment”
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Posted 3 weeks ago
Hello Dorothy, Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Posted 3 weeks ago
“Easy to transact and at a reasonable price”
Helpful Report
Posted 3 weeks ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“Good company. Offered appropriate cover for Good price”
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Posted 3 weeks ago
Hi Grazyna, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“I organised my insurance by costing and comparison through compare the meerkat, I chose Hastings as I have used them previously, and they have a good reputation, they were not the cheapest, but nor were they the most expensive, I felt good value for money.”
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Posted 3 weeks ago
Hi Vanessa, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“I trusted you and you have betrayed that trust. You will not get a second opportunity to rebuild that trust that you have now squandered.”
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Posted 3 weeks ago
Hello, Thanks for your review, I'm very sorry to see that you had a poor experience with us. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 3 weeks ago
“Easy navigate online and good value for money”
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Posted 3 weeks ago
Hi Mathuseli, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“It's only been a short time, so far No problem. Would recommend.”
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Posted 3 weeks ago
Hi Lynette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“Outstanding service, great value, and incredible support when it matters! I currently have two cars and a newly added motorcycle insured with Hastings Direct, and I couldn't be happier with my experience. They have consistently kept their prices low and competitive, which is a huge plus when managing multiple vehicles. Everything about their platform is exceptionally well-structured. Getting cover or managing policies for a car, motorcycle, or any other vehicle is completely straightforward and hassle-free. On top of that, their mobile app is clean, intuitive, and very user-friendly. What truly sets Hastings Direct apart, however, is their customer support and handling of claims. Two years ago, I was involved in a very minor accident I gently bumped someone from behind at around 5 mph. The third party subsequently made personal injury claims, which honestly felt completely unjustified given the minor nature of the incident. Hastings Direct completely understood the situation, looked at the facts fairly, and stood by me. Finding an insurer that offers great rates and actually has your back when things get tricky is rare. I highly recommend them to anyone looking for reliable and professional vehicle insurance!”
Helpful Report
Posted 3 weeks ago
Hi Constantin, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“Simple to get a quote, good value and helpful staff”
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Posted 3 weeks ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
“Very happy with hastings,excellent customer service,overall a good experience,thank you,Gareth murphy”
Helpful Report
Posted 3 weeks ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 3 weeks ago
Hastings Direct is rated 4.2 based on 52,210 reviews