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Hastings Direct Reviews

4.2 Rating 47,588 Reviews
81 %
of reviewers recommend Hastings Direct
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Very easy to use
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Posted 45 minutes ago
The price for a learner/new driver is very competitive. My experience is so far very limited as I have only just taken out the policy which is the reason for my score. I found the website very clear when I took out the policy. Time will tell. With any insurance, the acid test is when you come to make a claim. Hopefully this won't be necessary.
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Posted 1 hour ago
Very helpful and understanding
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Posted 1 hour ago
Bought my house and contents policy early but had to change slightly before it started a quick phone call sorted things out and no admin fee .Great service really nice chap who helped sort it thanks
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Posted 1 hour ago
Very consistent and reliable, quick to respond and also offer reasonable rates.
Hastings Direct 5 star review on 31st March 2025
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Posted 1 hour ago
Hastings direct are very welcomeing company and keep you informed with things that matter
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Posted 1 hour ago
Found purchasing the policy for my car very quick and easy from start to finish . Love the fact I can manage my own policy with the app makes life a bit easier .10/10
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Posted 1 hour ago
Very easy policy to take out with clear wording
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Posted 2 hours ago
Very client friendly with an easy step by step process . Good value for money.
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Posted 2 hours ago
My insurance policy cancelled
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Posted 2 hours ago
Web site was easy understand and use and custamer services were helpful. Cover on the policy was excellent.
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Posted 2 hours ago
I am very pleased to be with this insurance its truly the best and definitely recommend it . Thanks
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Posted 3 hours ago
Good service easy to understand
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Posted 3 hours ago
Good priced comprehensive insurance, covered all my needs.
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Posted 3 hours ago
Easy buying a policy but not having made a claim how do you review it?
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Posted 3 hours ago
Very good
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Posted 3 hours ago
Quick and easy to find the policy right for me, worked out better value than my previous insurer.
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Posted 3 hours ago
I took out a motorcycle policy having be advised and promised that it would be possible to add additional motorcycles to the policy as this was my expressed clear intention. On attempting to add a second motorcycle I was told that the underwriter would not permit this or offer cover. No alternative policy or solution was offered by Hastings and therefore I had to take out an alternative policy elsewhere.
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Posted 3 hours ago
Very clear information and no pressure to have anything you don’t need.
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Posted 3 hours ago
Good price and customer service
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Posted 3 hours ago
Hastings Direct is rated 4.2 based on 47,588 reviews