Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.64

4.6 Rating 2,295 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.6

Based on 2,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Grove & Dean Private Clients 5 star review on 14th July 2024

Michael Sullivan Michael Sullivan

Grove & Dean Private Clients 5 star review on 19th April 2024

David Wright

Grove & Dean Private Clients 5 star review on 14th March 2024

John Miles

Anonymous

Anonymous // 01/01/2019

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“Superb after sales services”

Helpful Report

Posted 1 month ago

Hi Jeff, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you were impressed with our after-sales service. Your satisfaction is our priority, and we’re always here to assist you. We truly appreciate your kind words and support! Best Wishes, Jess Grove & Dean

Posted 1 month ago

“Ok ok ok ok ok”

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Posted 1 month ago

Hi Jacek, Wow, thank you for your enthusiastic 5-star review! Your excitement is contagious, and we're delighted to have made such a positive impression. We truly appreciate your support and look forward to continuing to exceed your expectations! Best Wishes, Molly Grove & Dean

Posted 1 month ago

“Painless transaction, a good service”

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Posted 1 month ago

Hi Allan, Thank you for your positive 4-star review! We're pleased to hear that you found your transaction painless and enjoyed our service. Your feedback is valuable to us and motivates us to keep enhancing our offerings. We look forward to serving you again in the future! Best Wishes, Molly Grove & Dean

Posted 1 month ago

“Oh, just easy to use & great value. It should be the standard for insurance companies.”

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Posted 1 month ago

Hi Mark, Thank you for your incredible 5-star review! We're so glad to hear that you find our service easy to use and great value. It’s our mission to set the standard in the insurance industry, and your feedback truly validates our efforts. We appreciate your support! Best Wishes, Molly Grove & Dean

Posted 1 month ago

“Attentive ; answer the phone quickly ; clear; fair ; professional . Put other companies to shame . I’ve come back to them after a break when i changed my car . No regrets at all!”

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Posted 2 months ago

Hi Denver, Thank you so much for your outstanding 5-star review! We're thrilled to hear that you found our service attentive and professional, and we pride ourselves on being clear and fair. It's great to have you back with us, and we're grateful for your continued trust. Your positive feedback truly inspires our team! Best Wishes, Molly Grove & Dean

Posted 2 months ago

“great service, great price well done to you all thank you”

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Posted 2 months ago

Hi Frank, Thank you for your wonderful 5-star review! We're delighted to hear that you experienced great service and found our prices appealing. Your appreciation means a lot to our team, and we’ll keep up the good work! Best Wishes, Molly Grove & Dean

Posted 2 months ago

“Good price and easy to set up.”

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Posted 2 months ago

Hi, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our prices good and that setting up with us was easy. We’re always here to make the process as smooth as possible for you. Best Wishes, Molly Grove & Dean

Posted 2 months ago

“great prices and fantastic service from Dean”

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Posted 2 months ago

Hi Stephen, Thank you for your amazing 5-star review! We’re glad to hear that you found our prices great and that Dean provided you with fantastic service. Your kind words motivate us to keep delivering exceptional experiences. Best Wishes, Jon Grove & Dean

Posted 2 months ago

“Pleased with the service so far. Easy to follow and a good price with options!”

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Posted 2 months ago

Hi, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're pleased with our service and that you found the process easy and your options to be great. Your feedback is greatly appreciated, and we're here to assist you anytime! Kind Regards, Jon Grove & Dean

Posted 2 months ago

“I like to thank you for looking for a better insurance than what I had last year merry Christmas Steve”

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Posted 2 months ago

Hi, Thank you for your wonderful 5-star review! We're delighted to hear that we could help you find a better insurance option this year. Your appreciation means a lot to us. Wishing you a very Merry Christmas! Kind Regards Jon Grove & Dean

Posted 2 months ago

“The tracker thanks”

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Posted 2 months ago

Hi, Thank you for taking the time to leave us and our team a 5 star review. Kind Regards Jon Grove & Dean

Posted 2 months ago

“Very professional”

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Posted 2 months ago

Hi, Thank you for taking the time to leave us and our team a 5 star review. The time taken is greatly appreciated and please don't hesitate to contact us again if you do require any further assistance on your policy. Kind Regards Jon Grove & Dean

Posted 2 months ago

“Always so helpful and patient whenever I need advice”

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Posted 2 months ago

Hi James, Thank you for your 5 star review. We're so pleased to hear that our team has been helpful and patient while providing you with advice. Your kind words motivate us to continue delivering the best service possible for our clients. Best wishes, Jess Grove & Dean

Posted 2 months ago

“Very helpful and a fair quote”

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Posted 2 months ago

Hi Dean, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service helpful and appreciated the fair quote. Your positive feedback inspires us to keep working hard for our valued clients! Best wishes, Jess Grove & Dean

Posted 2 months ago

“Efficient and friendly”

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Posted 2 months ago

Hi Steve, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you experienced efficiency and friendliness in our service. Your kind words really motivate us to keep up the great work! Best wishes, Jess Grove & Dean

Posted 2 months ago

“My first time with this company I found it very easy to do the insurance on line , thankyou”

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Posted 2 months ago

Hi Ann, Thank you for your wonderful 5-star review! We’re delighted to hear that you found the online insurance process easy and straightforward. Your feedback means so much to us, and we appreciate your trust in Grove & Dean. Best wishes, Jess Grove & Dean

Posted 2 months ago

“We have just joined you for my husbands insurance on his vehicle. He asked for his documents to be paper ones for them to be sent through the post. We didnt get them so rang up 3 days ago and was promised they would be sent up today nothing as arrived He his giving the Company the benefit of the doubt for a few more days and if nothing comes then there will be a serious phone call for him, hence the 3 stars.”

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Posted 2 months ago

Hi, Thank you for sharing your review with us, we are sorry to hear you have not yet received the paper documents. We have issued them via post twice so will have to look into why they have not been received. If you do not receive them in the next 3 days please contact us to advise. Kind regards, Molly Grove & Dean

Posted 2 months ago

“Always very professional and very helpful and understanding, wouldn't go anywhere else for van insurance kind regards Mr Chapman”

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Posted 2 months ago

Hi Mr. Chapman, Thank you for your amazing 5-star review! We truly appreciate your kind words about our professionalism and helpfulness. It’s wonderful to know you feel understood and well taken care of. We’re here for all your van insurance needs! Kind regards, Jess Grove & Dean

Posted 2 months ago

“The call centre agents perfect service given very clear”

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Posted 2 months ago

Hi Beverley, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our call centre agents to provide perfect service and clear communication. Your feedback motivates us to keep delivering excellent customer service. Best regards, Jess Grove & Dean

Posted 2 months ago

“Excellent Service. Very Happy with quote and with breakdown and legal cover. Many Thanks.”

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Posted 2 months ago

Hi, Thank you for your excellent 5-star review! We’re delighted to hear that you were happy with the quote and the detailed breakdown, along with the legal cover. Your satisfaction is our top priority, and it's great to know we met your expectations. Many thanks, Emily Grove & Dean

Posted 2 months ago

Grove & Dean Private Clients is rated 4.6 based on 2,295 reviews