Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.64

4.6 Rating 2,295 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.6

Based on 2,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Grove & Dean Private Clients 5 star review on 14th July 2024

Michael Sullivan Michael Sullivan

Grove & Dean Private Clients 5 star review on 19th April 2024

David Wright

Grove & Dean Private Clients 5 star review on 14th March 2024

John Miles

Anonymous

Anonymous // 01/01/2019

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“I’ve never had to have 2 phone calls and send off a full copy of my V5 document to any past insurer. It all takes time during business hours when I’m supposed to be earning money.”

Helpful Report

Posted 8 months ago

Hi, We are sorry if you were unhappy with our validation procedure. All purchased policies are validated by our sales support team to ensure that full cover is in place should a claim occur. We are also provided preferential rates from our panel of insurers for validating all purchased policies which are then passed onto our policyholders within their premiums. So due to this we sometimes have to request documentation to back up any conflicting details and ensure there are not discrepancies with the insurer should a claim occur. However, your feedback is appreciated and will be passed onto the relevant department for review. Kind regards, Jess Grove & Dean

Posted 8 months ago

“Always been satisfied with their dealings with my motor home insurance”

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Posted 8 months ago

Hi, Thank you so much for taking the time to leave us a glowing 5-star rating for Grove & Dean Private Clients. We truly appreciate your kind words and are delighted to hear about your satisfaction with our services. We are thrilled to have always met your expectations and provided you with the utmost satisfaction in your dealings with your motor home insurance. Your trust and positive feedback mean the world to us. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Very good but I agree with your valuation of my car”

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Posted 8 months ago

Hi, Thank you so much for your incredible 5-star rating of Grove & Dean Private Clients! We greatly appreciate your feedback and kind words about our services. It means a lot to us to know that we have met your expectations. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Excellent cover at very competitive price. Very simple to set up policy online. Documents in my account folder and emailed within 24 hrs.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to give Grove & Dean Private Clients a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you found our cover to be excellent and competitively priced. Kind regards, Molly Grove & Dean

Posted 8 months ago

“I haven't had to make a claim through Grove & Dean but if I did and it was anything like the process of taking out car insurance then I dont think I would have any cause for concern. They seem to be a thoroughly professional company and taking the insurance out on my 32 year old car was effortless and I couldn't believe how reasonable the cost was. I tried to add my car to exisiting policies I have but the companies werent interested. Not a problem to Grove & Dean. I'll definitely be considering them for a multi car policy in the future. So far I'm very pleased.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your wonderful 5-star rating of Grove & Dean Private Clients! We truly appreciate your support and feedback. We're thrilled to hear about your positive experience with us, even though you haven't had to make a claim yet. Rest assured, if you ever need to, our claims process is just as smooth and hassle-free as our car insurance process. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Seems good service and pri e at the .moment of renewall”

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Posted 8 months ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with four stars. We sincerely appreciate your positive feedback and are thrilled to hear that you are satisfied with our service and pricing during the renewal process. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Clear and open policy, easy to renew with.”

Helpful Report

Posted 8 months ago

Hi, Thank you for your fantastic 5-star rating of Grove & Dean Private Clients! We greatly appreciate your feedback and are thrilled to hear about your positive experience. We are delighted that you found our policy to be clear and open, making it easier for you to renew with us. Kind regards, Molly Grove & Dean

Posted 8 months ago

“A very friendly, personal and efficient company to deal with, would highly recommend.”

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Posted 8 months ago

Hi, Thank you so much for taking the time to give Grove & Dean Private Clients a 5-star rating! We truly appreciate your kind words and recommendation. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Very easy to deal with. Knowledgeable staff and very helpful, happy to use them again.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your wonderful 5-star rating of Grove & Dean Private Clients! We greatly appreciate your support and the time you took to share your positive experience. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Very good service and easy to understand the emails thanks”

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Posted 8 months ago

Hi, Thank you so much for leaving us a 5 star rating. We truly appreciate your positive feedback and are delighted to know that you found our service to be very good. If there is anything else we can assist you with, please don't hesitate to reach out to us. Kind Regards Jon Grove & Dean

Posted 8 months ago

“Friendly and helpful staff,quick response to telephone calls.ty.”

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Posted 8 months ago

Hi, Thank you for taking the time to leave us a 5 star review, our team work hard to provide the best possible service, so your review is greatly appreciated. Kind Regards Jon Grove & Dean

Posted 8 months ago

“Easy to deal with and competitive quotes over the years.”

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Posted 8 months ago

Hi, Thank you so much for awarding Grove & Dean with a stellar 5-star rating! We greatly appreciate your kind feedback. We are thrilled to hear that you find us easy to deal with and have been satisfied with our competitive quotes over the years. Providing exceptional service and delivering the best insurance solutions to our valued clients like yourself is our top priority. Kind Regards Jon Grove & Dean

Posted 8 months ago

“Simple & Professional with confidence.”

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Posted 8 months ago

Hi, Thank you so much for taking the time to rate Grove & Dean with 5 stars! We truly appreciate your positive feedback and are delighted to hear that you found our services simple, professional, and confidence-inspiring. Once again, we extend our gratitude for your kind words and for choosing Grove & Dean. Kind Regards Jon Grove & Dean

Posted 8 months ago

“Best quote in the net , straight forward , honest policy , woukd recommend to all !...*****”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star rating of Grove & Dean. We truly appreciate your support and kind words about our services. We're thrilled to hear that you found our quotes to be the best in the net, and we pride ourselves on offering straightforward and honest policies to our clients. Kind Regards Jon Grove & Dean

Posted 8 months ago

“Everything is made so easy.always give go value and great service.could not ask for more 👍”

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Posted 8 months ago

Hi, We are thrilled to hear our team were able to help and offer a great service. Our team strive to offer the best possible service so your review is greatly appreciated. Please don't hesitate to contact us again if you do have any further queries or questions on your policy. Kind Regards Jon Grove & Dean

Posted 8 months ago

“Very helpful agents”

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Posted 8 months ago

Hi, We are delighted to hear our team were able to assist and help. We appreciate the time taken to leave us and our team a 5 star review. Please don't hesitate to contact us again if you do have any further queries or questions regarding your policy. Kind Regards Jon Grove & Dean

Posted 8 months ago

“Competative prices with all the added features of a policy that people need. Definately 5 stars.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star rating of Grove & Dean Private Clients! We truly appreciate your kind words and your continued loyalty as our valued customer. We are thrilled to hear that you find our policies to be competitively priced with all the necessary features. Our team is always striving to provide comprehensive coverage that meets the needs of our clients. Kind Regards, Jess Grove & Dean

Posted 8 months ago

“Very good have nothing to complain about,”

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Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star review of Grove & Dean Private Clients! We truly appreciate your kind words and are delighted to hear that you had a very good experience with our services. We strive to provide top-notch assistance tailored to our clients' needs, and your positive feedback validates our efforts. Kind Regards, Jess Grove & Dean

Posted 8 months ago

“Good proposal for on line renewal options . My only gripe is the Broker fee in relation to insurance cost is very excessive in cost”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to rate Grove & Dean Private Clients with 4 stars. We sincerely appreciate your feedback and are glad to hear that you found our proposal for online renewal options to be beneficial. We understand your concern regarding the broker fee in relation to the insurance cost, and we appreciate you bringing this to our attention. Your feedback helps us improve our services and pricing structure. Please be assured that we will review this matter internally to ensure a fair and competitive pricing model. Kind Regards, Jess Grove & Dean

Posted 8 months ago

“Very helpful after I had not received the documentation via the app. - it was sent by email.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for awarding Grove & Dean Private Clients with a fantastic 5-star rating! We genuinely appreciate your trust and support. We're pleased to hear that our team was able to assist you in a timely manner. Your positive feedback regarding our helpfulness is truly encouraging. Rest assured, we always strive to provide exceptional service to our valued clients. Kind Regards, Jess Grove & Dean

Posted 8 months ago

Grove & Dean Private Clients is rated 4.6 based on 2,295 reviews