Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.64

4.6 Rating 2,295 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.6

Based on 2,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Grove & Dean Private Clients 5 star review on 14th July 2024

Michael Sullivan Michael Sullivan

Grove & Dean Private Clients 5 star review on 19th April 2024

David Wright

Grove & Dean Private Clients 5 star review on 14th March 2024

John Miles

Anonymous

Anonymous // 01/01/2019

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“Gave me a sensable price, with a friendly manner.”

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Posted 3 months ago

Hi Alexander, Thank you for your kind words and the 4-star review! We're glad to hear you found our pricing sensible and our team friendly. Your feedback means a lot to us and encourages us to continue providing excellent service. Kind Regards, Jon Grove & Dean

Posted 3 months ago

“Excellent service and price's,”

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Posted 3 months ago

Hi Raymond, Thank you for your fantastic 4-star review! We're delighted to hear that you found our service excellent and the prices appealing. Your feedback is truly appreciated, and we’re here to assist you whenever you need us. Kind Regards, Emily Grove & Dean

Posted 3 months ago

“Great customer service from your call centre, highly recommended”

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Posted 3 months ago

Hi, Thank you for taking the time to leave us and our team a 5 star review. Our team strive to offer the best possible service so your review is greatly appreciated. Kind Regards Jon Grove & Dean

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Hi Thank you for your fantastic 5 star review. We're delighted to hear that you found our service excellent. Your kind words motivate us to keep delivering the best for our clients. Kind Regards Jon Grove & Dean

Posted 3 months ago

“Very prompt and personal treatment was amazing”

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Posted 3 months ago

Hi, We are thrilled to hear our team were able to help and assist with your policy, please don't hesitate to contact us again if you do require any further assistance on your policy. Kind Regards Jon Grove & Dean

Posted 3 months ago

“Very helpful and a very good price also, will use again”

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Posted 3 months ago

Hi, Thank you for your positive 4-star review! We're glad to hear that you found our service helpful and the pricing to be very good. Your feedback means a lot to us, and we look forward to assisting you again in the future! Best wishes, Emily Grove & Dean

Posted 3 months ago

“Always efficient and competitive on price”

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Posted 3 months ago

Hi, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our service efficient and competitive on price. Your satisfaction is incredibly important to us, and it’s always great to know we’re meeting your expectations. Best wishes, Emily Grove & Dean

Posted 3 months ago

“Easy process to take out car insurance, very reasonable cost with surprise bonus of added road side assistance.”

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Posted 3 months ago

Hi Doreen, Thank you so much for your amazing 5-star review! We're delighted to hear that you found the process of taking out car insurance easy and were pleased with the reasonable cost. It's great to know you enjoyed the surprise of added roadside assistance as well! Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Best wishes, Molly Grove & Dean

Posted 3 months ago

“Great service and good price for my 1997 E36”

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Posted 3 months ago

Hi Richard, Thank you for your fantastic 5-star review! We're so pleased to hear that you had a great experience with our service and found the price to your liking for your 1997 E36. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future! Best wishes, Molly Grove & Dean

Posted 3 months ago

“I found G,A very helpful ,I needed it.,John Lee.”

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Posted 3 months ago

Hi, Thank you so much for your fantastic 5-star review, John! We're thrilled to hear that you found G.A. very helpful during your time with us. It’s always our aim to provide the support you need, and your feedback truly motivates our team. We look forward to assisting you again anytime! Best wishes, Molly Grove & Dean

Posted 3 months ago

“Altogether helpful but not very competent. Took insurance out with paid monthly installments. Broken link sent countless times to sign agreement. Phoned grove and Dean, gave details over the phone and still received threatening emails to cancel my policy. Eventually paid by card in full. Way too stressful to pay in installments. Advisers not very helpful either. Just wanted you to keep the installment plan.”

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Posted 4 months ago

Hi, Thank you for taking the time to share this review with us. Your feedback is appreciated. We apologise for any negative experience with the credit agreement. We can see the issue has now been resolved with payment being made in full, if you have any further queries please contact us via live chat and we will happily assist. Kind regards, Molly Grove & Dean

Posted 3 months ago

“Very helpful and easy to deal with.”

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Posted 4 months ago

Hi, Thank you so much for your wonderful 5-star review, Anne! We're thrilled to hear that you found our team helpful and easy to deal with. It's our goal to provide a seamless experience for all of our clients, and your positive feedback truly motivates us. We look forward to assisting you again in the future! Best wishes, Molly Grove & Dean

Posted 3 months ago

“Excellent service and trouble free communication staff always courteous”

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Posted 4 months ago

Hi, Thank you so much for your outstanding 5-star review, Michael! We're delighted to hear that you experienced excellent service and found our communication trouble-free. Our team takes great pride in being courteous and helpful, and your kind words mean the world to us. We look forward to assisting you again soon! Best wishes, Molly Grove & Dean

Posted 3 months ago

“Seamless screen based procedure at a very competitive price.”

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Posted 4 months ago

Hi, Thank you for your wonderful 5-star review, Guy! We're delighted to hear that you found our screen-based procedure seamless and our pricing competitive. We strive to provide a smooth experience for our clients, and your feedback is greatly appreciated. We look forward to serving you again in the future! Best wishes, Molly Grove & Dean

Posted 3 months ago

“So far excellent service”

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Posted 4 months ago

Hi, Thank you for your fantastic 5-star review! We're thrilled to know that you've experienced excellent service with us so far. Your satisfaction is our top priority, and we’re committed to maintaining this level of service for you. Looking forward to assisting you again soon! Best wishes, Molly Grove & Dean

Posted 4 months ago

“Didn't know about the automatic renewal,but at least you got a better deal for me than LV but still £125 more than last year try and get it cheaper for me next year A N Coaker.”

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Posted 4 months ago

Hi, Thank you for your 4-star review! We appreciate your feedback regarding the automatic renewal and are glad to hear you received a better deal compared to your previous provider. We understand the importance of keeping costs down, and we’ll strive to find you an even more competitive rate for next year. Thank you for choosing Grove & Dean, and we look forward to serving you again soon! Best wishes, Molly Grove & Dean

Posted 4 months ago

“Renewed with Grove and Dean, everything explained fully and in an understanding way.”

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Posted 4 months ago

Hi, Thank you for your excellent 5-star review! We’re thrilled to hear that you found everything fully explained and easy to understand during your renewal with us. Your clarity is our commitment, and we appreciate your trust in Grove & Dean. We look forward to assisting you again in the future! Best wishes, Molly Grove & Dean

Posted 4 months ago

“Dealt with my car insurance quickly and at a competitive price.”

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Posted 4 months ago

Hi, Thank you for your wonderful 5-star review! We’re delighted to hear that we were able to handle your car insurance swiftly and provide a competitive price. Your satisfaction is our priority, and we look forward to assisting you again in the future! Best wishes, Molly Grove & Dean

Posted 4 months ago

“Excellent service and good prices also a breakdown service that I have found both times I used it to be very efficient”

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Posted 4 months ago

Hi, Thank you for your fantastic 5-star review! We're so pleased to know you had a great experience with our service and found our breakdown service efficient. Your feedback means a lot to us, and we look forward to continuing to support you in the future! Best wishes, Molly Grove & Dean

Posted 4 months ago

“Pleased with my dealings thus far, have yet to make a claim and test them that way.”

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Posted 4 months ago

Hi, Thank you for your positive 4-star review! We're glad to hear you’ve had a pleasing experience with us so far. We appreciate your patience as you await the opportunity to test our service through a claim, and we’re here to assist you whenever that time comes. Your feedback is important to us! Best wishes, Molly Grove & Dean

Posted 4 months ago

Grove & Dean Private Clients is rated 4.6 based on 2,295 reviews