Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.64

4.6 Rating 2,296 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.6

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Grove & Dean Private Clients 5 star review on 14th July 2024

Michael Sullivan Michael Sullivan

Grove & Dean Private Clients 5 star review on 19th April 2024

David Wright

Grove & Dean Private Clients 5 star review on 14th March 2024

John Miles

Anonymous

Anonymous // 01/01/2019

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“Easy and hassle free. Great value too.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for taking the time to give us a wonderful 5-star rating for Grove & Dean Private Clients! We greatly appreciate your feedback and are thrilled to hear that your experience with us was easy and hassle-free. Providing great value to our clients is always a top priority for us, and we're delighted that you found our services to be just that. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Competative prices, easy site to navigate and both my polices could be accesed and downloaded so I could print them off to be kept with the cars documentation.”

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Posted 9 months ago

Hi, Thank you for your exceptional 5-star rating of Grove & Dean Private Clients! We greatly appreciate your feedback and are delighted to hear that you found our prices competitive and our website easy to navigate. We understand the importance of accessibility, and we are thrilled that both your policies could be easily accessed and downloaded for printing. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Cheapest Quote Quick responses to messages and accepted my photos for approval valuation of the car .”

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Posted 9 months ago

Hi, Thank you so much for your outstanding 5-star rating! We greatly appreciate your positive feedback for Grove & Dean Private Clients. We are thrilled to hear that you had a wonderful experience with us. Your kind words truly mean a lot to us. We are glad to know that our team provided you with the cheapest quote and quick responses to your messages. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Very competitive and easy to deal with”

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Posted 9 months ago

Hi, Thank you so much for taking the time to give Grove & Dean Private Clients a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you found our services very competitive and easy to deal with. It is our aim to provide the best possible experience for our clients, and your feedback reassures us that we are on the right track. Kind Regards, Molly Grove & Dean

Posted 9 months ago

“Nice easy service”

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Posted 9 months ago

Hi, We are thrilled to hear our team were able to help and make the process as simple and easy as possible. Thank you for taking the time to leave us a 5 star review. Kind Regards Jon Grove & Dean

Posted 9 months ago

“all ok thanks - got my insurance sorted through the online portal”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us a positive review. Our team work hard to make the portal as simple and straight forward to use for all of our policyholders, so your review is much appreciated. Kind Regards Jon Grove & Dean

Posted 9 months ago

“Very helpful and quick glad to deal with,would use again”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken and the recommendation. Kind Regards Jon Grove & Dean

Posted 9 months ago

“Excellent communication, reasonable insurance, easy to use app”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we aim to make the process as simple and straightforward as possible, so your review is much appreciated. Kind Regards Jon Grove & Dean

Posted 9 months ago

“Another price hike .. disappointing all insurers are asking for much higher renewal prices with no explanation as to why!..”

Helpful Report

Posted 9 months ago

Hi, We apologise in regard to your renewal increase, as a broker we are only able to offer the cheapest price with the insurers we work, and always send out the cheapest we can offer with them for your renewal. We have a select panel of insurers, so we do not have access to the whole insurance market. We understand if you were able to find a cheaper policy elsewhere, if you do not wish to renew, but we appreciate the feedback and are sad to see you go as a customer. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Was given a quote for insurance and everything Was explained and read out to me My advisor made sure I understood all my insurance details before he went ahead with it for me I felt at ease with my advisor who went above and beyond to make sure I got the best deal 👏👏👏”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us a 5-star review, we are glad to know that you are happy with the service from Harry in our contact centre and that you found him to be helpful. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Easy to do business”

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Posted 9 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear you are happy with our services. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Only just taken out 2 policy’s Due to price and ease so the 5 stars Are for price Let’s hope going forward you don’t lose stars.”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us a 5-star positive review, we are happy to know you are pleased with the services. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Dry easy to arrange”

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Posted 9 months ago

Hi, Thank you for your 5-star review of us, we are pleased you are happy with the services we provide as a company. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Good service, good price and helpful staff.”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us a 5-star review, we are glad to know that you are happy with the service we provide. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Im very happy with Grove & Dean they have always given a good quote for my insurance. Even though I shopped around this time I couldnt beat them,Thank you.”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us this review, we are so pleased to know you are renewing with us for another year and are happy with the premium offered. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Excellent service.”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us a 5-star review, we are glad to know that you are happy with the service we provide. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Very good service”

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Posted 9 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear you are happy with our services. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Best cover I’ve ever had they are always there to help when I need help”

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Posted 9 months ago

Hi, Thank you for sharing your 5-star review with us, your positive feedback is appreciated. We are delighted to hear you’re satisfied with our services. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Had a quick question and issue was rectified immediately”

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Posted 9 months ago

Hi, We are thrilled to hear our team were able to help and resolve your query. We appreciate the time taken to leave us, and our team a positive review. Kind Regards Jon Grove & Dean

Posted 9 months ago

“Quickand easy but not the cheapest option”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us a positive review. Please don't hesitate to contact us if you do have any queries or questions about your policy. Kind Regards Jon Grove & Dean

Posted 9 months ago

Grove & Dean Private Clients is rated 4.6 based on 2,296 reviews