“I changed my car mid policy phoned to get my insurance changed the agent cancelled my policy then started my new one two days after the phone call therefore I didn't have insurance for two days bearing in mind I stay in Scotland I got my new car in England so had to arrange for a friend to put my old car on a trailer as I had no insurance. When I made the call fifty pounds was charged to change I had my new car a couple of days and waiting on paperwork to transfer private plates another phone call and a further fifty pounds which is unbelievable when it's only a few taps on a keyboard. I pay monthly payments and one month there was a UK problem with my bank so the direct debit didn't go through the next day I phoned and paid twenty five pounds added as it was late not my fault also on my credit file it shows as a missed payment which I remain there for a couple of years.”
for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to look into this further for you. Please email your postcode and registration to reviews@goskippy.com and we can assist you further. Thank you.
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to look into this further for you. Please email your postcode and registration to reviews@goskippy.com and we can assist you further. Thank you.
“First and foremost GoSkippy offer competitive quotes, I paid for exactly what I was quoted. Excellent service delivery. Their agents are very patient all my questions where answered to my satisfaction. Initially I made an over sight and bought 3rd party but changing was made easy and since I was getting the other policy from them I didn’t pay the cancellation fee”
