Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.43

4.4 Rating 4,584 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Really easy website to use. Portal worked straightaway and communication was instant. Price was reasonable.”

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“decent price for first time”

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“Yes, cheap insurance but absolutely ZERO customer service. I am trying to change my son's policy to a full licence and NOBODY EVER answers the phone or responds to emails. I've been trying for days. AWFUL!!!!!!!!!”

Helpful Report

Hi Gillian, we're sorry to hear of the issues you're having amending your policy. If you still haven't been able to speak with an agent regarding this, please email us at gogirlfeedback@Sabre.co.uk. Kind Regards.

“I miss a payment and can’t repay. Tried many times to call customer service and send few emails to different email addresses. Police is due to be cancelled after me try to contact the company for over a week now.”

Helpful Report

Hi, we're sorry to hear of the issues you've had in relation to your policy payments. If you haven't managed to discuss this issue with an agent, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.

“Quick, easy and reasonably priced!”

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“Really helpful and easy to use.”

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“THE INSURANCE IS CHEAP AND REASONABLE”

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“Happy to buy insurance with a best prices... Highly recommended”

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“It’s cheap & reasonable, it’s a good insurance.”

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“I am happy for a particular reason!! Promptly responded to issues. This shows how efficient you guys are. I believe I would get good value from you guys.”

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“Very fast and very easy. The best”

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“brilliant insurance”

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“Very straightforward easy Understanding Quick and Easy Definitely five star ⭐️ service”

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“I am contacting customer care for last three days . I am not receiving an confirmation code to acess my documents. No one answering my call sort this one out”

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Hi Ajay, I'm sorry to hear you've been unable to access your documents. If this still remains an issue, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.

“Buying insurance is easy an affordable but the portal does not hold the policy documents despite saying it does and there is no ability to amend anything online since the portal has no functionality beyond a policy number. Getting through customer services is almost impossible and no call waiting number or anything so can lose hours. Second time phoning and still not able to get through”

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Hi Harry, we're sorry to hear of the issues you've been experiencing with the customer portal and obtaining your documents. If you haven't yet been able to resolve this issue, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.

“I made my insurance quickly and reliably Thanks”

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“New driver friendly with low quotes.”

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“We were so pleased to find younger women drivers are recognised as less problematic than some of their male counterparts - the insurance policy we took out with Go Girl was not only affordable but also hassle free to set up online. I cancelled a more expensive policy with another provider using a black box scheme because of the hassle involved in setting it up with multiple drivers.”

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“I got a nice and affordable insurance”

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“Absolutely appalling customer service. Can't ever speak to an advisor as kept on hold for hours repeatedly listening to music and then getting cut off! Advises in recorded message to use portal to update -again the portal is useless. Emailing you get a message saying at least 72 hours! When trying to update policy this is useless. In my opinion DO NOT use this company! I will be leaving as soon as i can find a way to cancel policy! Could not communicate with them effectively!”

Helpful Report

Hi Chirsty, our apologies for the issues you have had trying to get through to customer services. If you still haven't managed to resolve/discuss your issue, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.

Go Girl Insurance is rated 4.4 based on 4,584 reviews