Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.43

4.4 Rating 4,586 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,586 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Been trying to get through to speak to someone for a few days now totally unacceptable, You can only update details via phone but nobody answers Daughter is newly passed driver and cannot go out without insurance being updated please answer the phone!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Hi D, I'm sorry to see this review and hear of your issues trying to update your policy. I believe we have since picked up your email for review, but if not please email your Policy/Certificate number to gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.

“Very easy to use and excellent quote”

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“Hi, I'm absolutely in love with GOGIRL. Everything simple, easy and without any problems. I recommend for my best friend. 🥰 Amazing service. Thank you”

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“4 days of trying to get you to pick up the phone each time on for over 45 mins , and an email to customer services , which has been ignored , absolutely shocking service , how are still registered with the FCA? Wanted a second quote , but you have lost out on that business, also wanted to make changes to current policy. not acceptable .”

Helpful Report

Hi, I'm sorry to hear you've been having issues getting hold of customer services. If you still haven't been able to obtain a quote to make a change to your policy, please forward your request along with your Policy/Certificate Number to gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.

“Very easy and straightforward application process”

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“Very easy application system to work with.”

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“My insurance was due and seen go girl and they gave me an amazing quote and have been amazing”

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“Absolutely dreadful, non-existent customer service. Threats to Cashel insurance months after taken out due to 'unacceptable ' no claims documents but not explaining what they actually want. Never answer the phone.”

Helpful Report

Hi Sara, we're sorry to hear you've been struggling to get hold of us to discuss your issue. If you still haven't been able to speak to someone, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk along with an explanation of your issue. Kind Regards.

“Really easy to use & affordable car I nsurance”

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“Very easy to apply.”

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“Perfect for multiple to call drivers and learners and learners on 2nd hand I'm 2nd hand luxury car”

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“Perfect for multiple to call drivers and learners and learners on 2nd hand I'm 2nd hand luxury car”

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“Website was very confusing and every time you’d go off the website it would make you restart everything. Insurance is cheap though so can’t fault them on that.”

Helpful Report

HI, we're sorry to hear of the issues you've experienced in relation to our website. If you continue to experience these issues, please email your Quote/Policy Reference to gogirlfeedback@sabre.co.uk so we can investigate this further for you. Kind Regards/

“Yes I am really very happy with go girl insurance and it is very reasonable cost I am happy thank you…!”

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““Preço muito barato, bom atendimento ao cliente. Altamente recomendado”

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“Muito positivo o atendimento”

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“Goood insurance”

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“Appalling service...constantly on hold with a switchboard taking a number for call back. Very poor.”

Helpful Report

Hi Geoff, we're sorry to hear you've been having issues contacting our customer services team. If you still haven't been able to resolve your query, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can assist you further. Kind Regards.

“Good value quote compared to competitors, easy to use dashboard.”

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“Quality company, recommend for everyone to give GoGirl a go as they are the most reasonable priced insurance around, customer service are very helpful and want to help you.”

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Go Girl Insurance is rated 4.4 based on 4,586 reviews