Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.43

4.4 Rating 4,593 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Best price I could find around, fully comp too :)”

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“Quick and easy service and a good quote :)”

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“Very good price Easy to access Simple and straightforward”

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“Great service Quick and easy Affordable Accessible Recommended to friends and family”

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“Competitive price for my first policy, easy to apply and friendly.”

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“Yes, they are the cheapest insurance but an absolute joke. If you have an accident don't expect them to advise or defend you. I and a 3rd party accidentally collided in a car park. The 3rd party had no valid MOT, he waited 3 months after to make a claim. My insurance never informed me of the claim made against me until my years no claims, and when I informed the advisor 'he hadn't a valid MOT (even took a screenshot for prove). I was led to believe insurance, therefore, is invalid, however, no-one followed this up, and I was advised to take the responsibility.”

Helpful Report

Hi Ian, Sorry to see you have experienced problems with a claim. Please could we trouble you to send your policy number or vehicle reg to gogirlfeedback@sabre.co.uk so we can look in to this? Many thanks.

“The best inssurance”

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“Cheapest insurance on comparison sites for myself as I am a young driver with 0 NCB. Really quick and simple to use.”

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“Extremely fast service and was was able to find a reliable insurance within my budget”

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“Very efficient. Quick and easy and recommended by a friend.”

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“The provisional insurance was the best that I found anywhere however when I enquired about full insurance the price was ridiculously high for someone working a full time job never mind a full time student”

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“Very quick and easy to use :) very happy”

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“I am absolutely appalled by the service I have received from GoGirl. I received an email last week to tell me that my car insurance would be cancelled within 7 days (even though the terms and conditions state they will give you 14 days notice) as the car was dual insured. When I took out the insurance they said that dual insurance would not be an issue, and only decided that it was a problem when I was already a month into my insurance policy. Due to a family death I was unable to resolve the issue immediately, but did email them within the time frame and received no response. My insurance was then cancelled, despite them having already taken money out of my account for this month, and when I asked for a refund of that money was told there was 'nothing we can do' by a very rude advisor. I have now paid £135 to be insured on a car for 1 month and 5 days, which as a student I absolutely cannot afford. I am disgusted in the way it has been dealt with and the lack of empathy from GoGirl under the circumstances. The two members of staff that I spoke to were both incredibly rude and didn't even listen to what I was trying to say, instead talking across me and repeating 'there's nothing we can do'. I will never ever use their insurance again and would never recommend their services to anyone.”

Helpful Report

Hi Lucy, We would like to investigate this. Please can we trouble you to send your policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Many thanks.

“Very competitive price plus straight forward and easy to purchase. Thankyou Go girl.”

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“Best price, easy to find on price comparison sites”

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“Easy to take out insurance with them.”

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“Good communication, good price, happy to be with you”

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“Affordable prices, easy to use easy to contact. Stress free”

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“Very friendly, and helped me figure out what I needed to do as an international driver.”

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“My daughter got in touch to let them know she was now working full time and was no longer a student. Thought there might be an admin charge of 20 quid or something. Very shocked to get an email back ( with spelling mistakes all through) saying there was an increase in her premium if she changed her occupation and it would cost her an extra £325!!!! Needless to say she will no longer be renewing with them! Well done go girl, you just lost a customer.”

Helpful Report

Hi Tracy, Sorry to see this review. Please can you send the policy number/vehicle registration to gogirlfeedback@sabre.co.uk so we can look in to this? Many thanks.

Go Girl Insurance is rated 4.4 based on 4,593 reviews