Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.43

4.4 Rating 4,661 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,661 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i can't reach the customer service even though i called 6 times.”

Helpful Report

Hi Ercan, I'm sorry to hear you've been unable to speak with customer services. If you still haven't managed to get through, please email your Policy/Certificate Number along with your issue to gogirlfeedback@sabre.co.uk. Kind Regards.

“Scam don’t get insurance with them changed car to exact same litre engine they agreed the insurance would stay the same as soon as it came to paying they added £1400 on for changing the car over which is the same as the insurance was for a year absolute scammers don’t but insurance with them”

Helpful Report

Hi Liam, we're sorry to hear that you were unhappy with the price to change the vehicle on your policy. If you would like us to investigate this further, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.

“I had two cars insured by the company. One of the cars was broken down. It was insured on August 8, 2021, with a monthly installment of 51 pounds per month. The down payment of 130 pounds was deducted, and it broke down after 3 months. The insurance continued to be paid on it. With the cancellation, and when requesting a certificate of no accidents, we were informed that they would send it via e-mail. The car was repaired and re-insured, and when choosing the number of bonuses, 1 was written, and the insurance was done. A week ago, we were asked for a certificate and told them that it was within the company, and we did not find any justice. Yesterday, the insurance for the car was canceled. I am upset about that.”

Helpful Report

Hi Adel, we are sorry to see this review and the issues you have had. I can, however, see your follow up review confirming this has since been resolved for you and I'm pleased to hear this. Kind Regards.

“Not everyone has over an hour to spare on hold If you require customers to inform you of a changes to a policy and only offer a phone number to do this then employ someone to answer the phone”

Helpful Report

Hi, we're sorry to see this review and your issues getting hold of someone to make an amendment to your policy. If you still haven't been able to make this change, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.

“All good until you have to speak to a person and then good luck”

Helpful Report

Hi Russell, we're sorry to hear you're having issues getting hold of someone to speak to. Would you be able to email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk if you still haven't been able to resolve your query? Kind Regards.

“On hold since 40min and no one answered the call so far. Very bad customer support.”

Helpful Report

Hi, we're sorry to hear you're struggling to get hold of someone. If you haven't been able to resolve your query yet, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.

“been on hold for an hour - this is not very good customer service”

Helpful Report

Hi, we're sorry to hear you're struggling to get hold of someone. If you still haven't been able to resolve your query, would you be able to email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk? Kind Regards.

“Never answerthe phone. Been on hold for 40minutes. When I email them from the email address they write to me on they say they can't help me as that is not the registered email address. If this is for women, women are too busy for this terrible level of customer service. Avoid”

Helpful Report

Hi Becks, we're sorry to hear you're struggling to get hold of someone. If you still haven't been able to resolve your issue, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.

“I spend 3 hours calling and without getting through to an operator”

Helpful Report

“Hi, Easy registration but then I was charged 178 pounds just because I relocated to a different address.”

Helpful Report

Hi Sachin, we're sorry to see this review and hear of your experience. If you would like us to investigate this further, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards

“Terrible customer service. Can't get through by phone. Website is awful, just basic information. Ended up cancelling policy.”

Helpful Report

Hi. We're sorry to hear of the issues you've experienced which have led to you cancelling your policy. If there is anything further we can do for you, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.

“Don't be fooled by the name, tried charging ny niece £10,000 for car insurance, everyone else was £1,400.”

Helpful Report

Hi Bob, we are sorry to see this review and for the fact we weren't able to be competitive for insurance on this occasion. Kind Regards.

“Unfortunately cant score lower than a 1. For a company that specializes in new and young drivers to quote over 9000 for a policy is a joke”

Helpful Report

Hi, we are sorry to see this review and for the fact we weren't able to be competitive for insurance on this occasion. Kind Regards.

“Pathetic customer service, hours of waiting and no help Trying to find out what is going on with my car insurance, no documentation has been sent or email confirming the policy. At this time they have my money but I don't have insurance”

Helpful Report

Hi Miguel, we are sorry to see this review and the issues you're having trying to get hold of us. Can we ask that you email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk so we can look into this further for you? Kind Regards.

“Pathetic experience. Useless customer services. Kept on waiting for hours,no reply. Going to cancel my policy with this Company Poor company.”

Helpful Report

Hi, we are sorry to see this review. Can I ask that you please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk so we can assist you further? Kind Regards.

“APPALLING. Rude, unhelpful, curt customer service. Massive hike when moved from provisional to full license for my daughter. Been on hold for 45 minutes and have given up.”

Helpful Report

Hi. We are sorry to see this review and hear of the issues you've had with customer service. If you would like us to investigate this further, please email your Policy/Certificate Number to gogirlfeedback@Sabre.co.uk along with an explanation of your issue. Kind Regards.

“currently at 40 minutes waiting for customer services to answer the phone. there is no live chat facility either no where near good enough”

Helpful Report

Hi. I'm very sorry to hear you're having issued getting hold of us. If your issue still hasn't been resolved, please email your Policy/Certificate Number and request to gogirlfeedback@sabre.co.uk and we will endeavour to get this resolved for you as soon as possible. Kind Regards.

“Trying to cancel car insurance as I have sold my car, held in a queue for over 40 minutes gave up, appalling customer service 0330 024 4747. Also not the cheapest for policy, fell for the GO GIRL thinking I'd be treated better.”

Helpful Report

“Way too expensive”

Helpful Report

Hi. We're sorry to hear we were unable to be competitive for you on this occasion. Kind Regards.

“loosing so much money from this these scammers”

Helpful Report

Hi. We are sorry to see this review. If there is anything you would like us to look into further for you, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk . Kind Regards.

Go Girl Insurance is rated 4.4 based on 4,661 reviews