Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.43

4.4 Rating 4,589 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy and f Very quick. Great service”

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“This company is absolutely useless did a quote on Tuesday and phoned to take the policy to be told phone back on Friday as it would cause problems having 2 policies on 1 car if they overlap I asked if this would be the price I pay when I phone back and was told yes and was even sent this in an email .... so today they now won’t honour this quote and after lengthy conversations with them today they told us we had to do another online quote, tuesdays quote was £1097 today’s quote is £1972 this now leaves my daughter uninsured and unable to get to work until this is resolved after being told to leave it till the day her other insurance runs out so thanks a lot go girl ... oh and I had to say I recommend this company as it would not let me post to say I did not recommend which I do not in any way ... we have all the emails to prove this as well but this company still won’t honour what they initially agreed I’ve only left 1 star as there is no option to leave non”

Helpful Report

Hi there, I am sorry to see that you have been unhappy with our service. If you would like to drop us an email to gogirlfeedback@sabre.co.uk with your details then we will look into this for you.

“Trying to call to get insure witj new quotation Been a week calling and emailing No one picks up call Email not reaching Hopefully some one will contact in 24 hours or will go to another provider”

Helpful Report

Hello there, sorry to see this. If you still need some assistance please feel free to drop us an email at gogirlfeedback@sabre.co.uk with your details and we will arrange a call back for you.

“I was worried my insurance would go up really high because I had a couple of bumps (new driver!) but my mum recommended go girl to me, I got a really good deal with a courtesy car- cheaper than another insurance company that didn’t offer me this and I would have had to have a black box fitted which I didn’t want! Also really easy to talk to- will stay with Go Girl!”

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“Easy and quick. I recommend”

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“You get what you pay for! Firstly they don’t answer the phone. Secondly, they can’t get payment details correct. Even when you tell them they’ve got it wrong they won’t correct it. Then they call to say your payment can’t be made. My advice - pay more and get better service elsewhere”

Helpful Report

Hi Jon, Sorry to see this review. Please can you send a policy number to gogirlfeedback@sabre.co.uk so we can investigate? Thanks in advance.

“cheapest, full cover and easy to set up. Couldn’t be better.”

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“Easy purchase of best price car insurance”

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“Was so easy to sort my car insurance out withbthis company!”

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“Fantastic!It was absolutely the cheapest and the best one I quoted!Highly reccomended”

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“Wow. Amazing! Simple easy and quick. Won't hesitate in using or recommending again! Best experience using this insurance company”

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“Go girl was the cheapest to insure me and my granddaughter”

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“We inadvertently entered an answer incorrectly when purchasing insurance. We called first thing the next morning to explain. We were told the updated details would increase the quote by £85 or there is a £45 cancellation fee. We explained that by inputting the new details the quote is only £5 more on their site, and others (we initially sent them one of these quotes but we had slightly different details pre entered - however when exactly the correct details went through it was still just £5 more). The lady dealing with us said she couldn’t do any more, and gave us corporate speak culminating in “being fair to our customers” hmm... the supervisor we subsequently spoke to reduced the cancellation fee to £25 - we had 11 hours cover for a car we haven’t collected yet! I found them inflexible and unable to come away from policy and process to common sense. Suffice it to say both their new quote and City insurance were only £5 more - and of course we wouldn’t choose Go Girl - why not keep a customer happy Go Girl??”

Helpful Report

Hi There, Thank you for the review and feedback. Apologies to hear that the issues were not resolved to your satisfaction. We would like to investigate your comments further. Please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk?

“Really easy to set up, amazing insurance company replied to all emails! Very affordable insurance cheapest one I’ve seen”

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“Took a matter of minutes really To set up and was the best price. Really happy”

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“Just signed up with GoGirl really easy process and cheapest I found”

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“Affordable and kind people”

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“Good website no problems Good price in car insurance.”

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“Quick and easy way to insure”

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“I use GoGirl for all of our vehicles. Quick, excellent customer service, cheapest on the market,brilliant!”

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Go Girl Insurance is rated 4.4 based on 4,589 reviews