Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.43

4.4 Rating 4,587 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous // 01/01/2019

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“Very efficient”

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“My experience with this insurance company was not good. In my case I HAD to call them despite me asking them to simply email me the quote. If course when you call, you then end up sitting in a delightful call-centre queuing system - something which their marketing gurus haven't yet realised NOBODY enjoys doing. This depsite the fact that all other insurance companies I deal with are quite happy to email you a quote. They gave me conflicting information following two calls to them and they also require you to call them in order to pay for a renewal - the concept of making an online payment doesn't seem to be available.. really bizarre in this day and age! Their renewal quotation was also SIGNIFICANTLY higher than the competition which makes me think that they lure you in for the first year and then make up for their lower first year's quotation by hiking their premiums in year two. Last but not least I am are truly surprised that in these "woke" times that we live in, how a company can advertise that their insurance is only for women drivers. Can you imagine the outcry if somebody started an insurance company for men only and called it GO BOY! It would be no doubt be greeted with hundreds of protesters and shut down within days!”

Helpful Report

Hi Brendon, Thank you for leaving us a review and sorry to hear of the issues you have mentioned. Please email us at gogirlfeedback@sabre.co.uk and provide your policy number so we can locate the record and investigate. Kind regards.

“I had to call as my daughter passed her driving test. I can honestly say that I cannot fault the service from Kirra Hill who was very efficient. Given my background and having taught customer service, I cannot fault the service. No time to check the amount charged for moving from a provisional to a full UK licence. If I ever have to call to make a claim, I hope it goes as well as my call today.”

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“Very happy”

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“Bad customer service talking very roughly.”

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Hi Jensen, We are sorry to hear this and would like to investigate your review further. Please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk in order for us to locate the policy. Kind regards.

“This company is absolutely ridiculous the communication between them and myself has been terrible, even after speaking to them on the phone to change some details on my policy I’ve had to ring back and check that they’d changed my details as it wasn’t showing on my documents and the lady didn’t have any record of me even speaking to them the day before to do so. I’m not renewing my policy with them and won’t be using this company again!! Terrible customer service. Wouldn’t waste my time if I was you.”

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Hi, we are sorry to see this review. Please can you see us an email to gogirlfeedback@sabre.co.uk with your policy number, so we can look into this further. Kind Regards

“Literally, the worst company to deal with. Rude, unhelpful, keep making me pay more money THEN trying to get out of insuring me. I have never had to deal with something like this before, its extremely stressful and unprofessional, I urge you to AVOID!!”

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Hi Claire, we are sorry to hear this. Please can you send us an email to gogirlfeedback@sabre.co.uk with your policy number, so we can look into this further. Kind Regards

“Horrendous. They have threatened to cancel my policy within 7 days if I don't pay £750 because I didn't immediately tell them my daughter had passed her driving test even though she's at university and never using the car”

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Hi Tracy, we are sorry to see your review. Please can you send us an email to gogirlfeedback@sabre.co.uk with your policy number, so we can look into this further. Kind Regards

“I’m at my wits end with this Company, I bumped into the back of a car because there back lights were not working, I give them my insurance information but refused to give me there’s and drove off, I’ve now sold my car, but they say as there’s a claim against me they have cancelled my Policy but I have to pay the full amount within 7 days, but I believe there is no claim against me, I’m not sleeping about all of this”

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Hi Nathan, Please could you send us a email to gogirlfeedback@sabre.co.uk with your policy number, so we can look into this. Kind Regards

“This is a fanatsyic company for young drivers i am absolutly happy and would remendend this company”

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“Very good service”

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“cheap car insurance for new drivers is 4000 pounds thats what they say. Okay”

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Hi Vasia, Thank you for leaving a review and sorry to hear we are not as competitive as you had hoped for. If you need assistance or for us to look into anything please do not hesitate to contact us at gogirlfeedback@sabre.co.uk. Kind regards.

“AWFUL!!! Please, please, please DO NOT use this insurance company!! They charge huge deposits and threaten that they will cancel your policy after one late payment due to Corona virus, no sympathy or help what so ever. My monthly cost started at £150, then it went up to £180 and now it's £215 because of 'admin fee's' after they apparently had to change something on my file. They are all rude, not helpful in the slightest and are just after your money. Just be cautious because they will take your big deposit and then not care less about cancelling your policy. And they will put your costs up every so often with no real reason as to why. Scam artists and I would not recommend to anyone! Go elsewhere!!”

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Hi Daisy, We are sorry to see this review and would like to investigate your comments further. In order for us to locate the policy please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Kind regards.

“Low rate .good service”

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“Best of best”

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“Customer service is awful! Asked if there is any options for myself as i am experiencing financial difficulty due to covid-19 and was told they don't and charged me a late fee for taking the direct debit out on the wrong day. Do not open a policy with them!”

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Hi There, We are sorry to see this review and would like to investigate this further. Please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Many thanks.

“I wouldn’t give a 1, but you have to rate them. If you know what’s best for you and as a young driver, do not use this insurance. They only care for themselves, and your money. There are no benefits, being with them. I had an incident, a metal object in the road slashed both of my tyres. I pay monthly for insurance. Only to pay £307.00 to get my car towed. Because my excess is high, they are unable to reimburse me. What is the point of paying monthly fo insurance ? They’re not upfront, nor honest. As a young driver they take advantage. Go elsewhere”

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Hi There, We are sorry to see this review. In order for us to investigate please can we trouble you to send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Kind regards.

“Cheap, reliable and great customer service”

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“Never answer customer service Emails I was outside the country an issue occurred with payment Telephone numbers wouldn't answer My son called and they said they needed an email I emailed twice no answer No chat bot on line They cancelled my car policy Unbelievable if i could have had contact the matter would have been solved immediately Very grumpy speaking to my son Very poor service Will not recommend them to their very poor communication Never answered”

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Hi There, We are sorry to see this review and would like to investigate. Please can we trouble you to send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Kind regards.

“Missed a direct debit as forgot it was coming out and with a pandemic was preoccupied went to pay 3 days later by debit card and they charged £20 late payment fee which is half again of monthly premium. Going to cancel as not being ripped off, how do they justify £20???”

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Hi There, Please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk and we will take a look. Kind regards.

Go Girl Insurance is rated 4.4 based on 4,587 reviews