Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.43

4.4 Rating 4,661 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,661 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Excellent”

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“Very happy”

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“Amazing service! So so quick and easy! The lady I also spoke to on the phone was lovely!”

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“Efficient and also satisfied with the price .”

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“Good and reliable insurance company”

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“so far their website has been really helpful and detailed providing all the relevant guidance towards insurance policies. so far the quote and insurance process has been coherent and easy and I'm really looking forward to pursuing this insurance company.”

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“quote and purchase have been straightforward so far and they allow newly passed drivers to be named on the policy. :)”

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“Thank you for insurein my car today I will be grateful to come on your team. Thank you very much hope you have a christmas and a prosperous new year🙌👍”

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“The staff were very helpful and efficient The portal was easy to set up for the insurance policy The prices were competitive for new driver”

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“As a family we’ve had a difficult time with losing family members and having to organise insurance to make sure all details are correct and GoGirl have always been absolutely FANTASTIC when helping us. made it feel very simple and i’m so thankful for that.”

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“use them for my car Insurance”

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“I had my insurance do it at midnight. Just after I drove my dream car home at around 1.00am. Seriously I want to tell you, the car was checked by police during my first drive. I was fortunate enough to have insurance with me. Actually, it was very good and because of the quick connection with Go Girl. Getting a quote and then purchasing insurance was so quick and easy. The The Web site is really user friendly. And communication afterwards by email was super quick and very clear. The website had a clear user interface that made it easy to find and fill out the necessary forms. Additionally, the customer service team was very responsive and provided helpful guidance when needed. Thank you "GO GIRL"”

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“Getting a quote and then purchasing the insurance was so quick and easy. Web site is really user friendly. And communication afterwards by email was super quick and very clear.”

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“I had insurance with you for two years, i thought i was on automatic renewal until my no claims letter arrived in which it stated that the policy had lapsed. i contacted you to see if i could pay to renew , i was told it would need requoting which i could do on line my insurance previously had been around £1600 annually i was amazed to receive a new price of £9774.00 i rang to query this only to be told prices have gone up absolutely disgraceful treatment of a customer , AVOID”

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Hi Bradley, we're sorry to hear that the fact your policy was not on an auto-renewal basis was not made clear to you and we were unable to remain competitive for you on this occasion. We hope to be able to cover you again in future, however. Kind Regards.

“It's nice and easy”

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“I wish I could give you a zero or less rather than 1. I unsure my daughters car last Thursday and have recieved a confirmation e mail and a new insurance policy. However my daughter has been arrested tonight for no insurance. She has spent 3 hours in a police station 30 miles from where she was stopped. She suffers with anxiety and had a panic attack and stopped breathing . A paramedic had to be called out and because shes 18 the police couldn't tell me where she was. I gave all her documents that I have downloaded from your portal. So why is she showing as uninsured. Don't touch this company there a joke.”

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Hi Leanne, I'm sorry to hear of the stress and inconvenience your daughter has experienced regarding her insurance cover. We have been subject to some IT technical issues and as a consequence our back-office functions (including phonelines and emails) have been inactive since Friday 17th November 2023. This has unfortunately caused a delay in vehicles showing as insured on the MID Database. Rest assured, cover is in place and if you require any further clarification regarding this, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.