Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.43

4.4 Rating 4,586 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,586 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Great price and easy website Friendly team. Couldn’t be more helpful. Go Girl!!!”

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“Service good and straight forward. I liked it !!!”

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“Very easy to use and very cheap.”

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“GoGirl car insurance company is an excellent choice for those looking for comprehensive coverage at an affordable price. Their customer service is exceptional, with representatives that are knowledgeable, friendly, and always ready to help. Additionally, they offer a variety of discounts, including a no-claims discount, which can help reduce the cost of your policy. One of the standout features of GoGirl is their easy-to-use online platform. It allows customers to manage their policies, make payments, and file claims quickly and efficiently. Their claims process is straightforward and hassle-free, with dedicated claims handlers who work to resolve claims as quickly as possible. Overall, I highly recommend GoGirl car insurance company. They provide excellent customer service, comprehensive coverage, and competitive pricing. Their online platform makes managing your policy a breeze, and their claims process is stress-free. If you're looking for a car insurance company that truly puts their customers first, GoGirl is an excellent choice.”

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“Had to wait quite a while to get through to customer services, but once connected, got the help I needed and purchased on-line. Interestingly, I'm now on my third policy this year, all underwritten by BISL / RAC and administered by the same call centre. All have been very cheap to entice you in as a new customer, then fleece you when you make a change (e.g. add a learner driver or when that learner driver passes test. Shame the industry preys on customer inertia to rip off existing customers when they make changes.”

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“Scam don’t get insurance with them changed car to exact same litre engine they agreed the insurance would stay the same as soon as it came to paying they added £1400 on for changing the car over which is the same as the insurance was for a year absolute scammers don’t but insurance with them”

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Hi Liam, we're sorry to hear that you were unhappy with the price to change the vehicle on your policy. If you would like us to investigate this further, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.

“very well, they have solved my situation, I feel happy”

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“Very easy application, quick and efficient, would definitely recommend.”

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“I had two cars insured by the company. One of the cars was broken down. It was insured on August 8, 2021, with a monthly installment of 51 pounds per month. The down payment of 130 pounds was deducted, and it broke down after 3 months. The insurance continued to be paid on it. With the cancellation, and when requesting a certificate of no accidents, we were informed that they would send it via e-mail. The car was repaired and re-insured, and when choosing the number of bonuses, 1 was written, and the insurance was done. A week ago, we were asked for a certificate and told them that it was within the company, and we did not find any justice. Yesterday, the insurance for the car was canceled. I am upset about that.”

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Hi Adel, we are sorry to see this review and the issues you have had. I can, however, see your follow up review confirming this has since been resolved for you and I'm pleased to hear this. Kind Regards.

“Not everyone has over an hour to spare on hold If you require customers to inform you of a changes to a policy and only offer a phone number to do this then employ someone to answer the phone”

Helpful Report

Hi, we're sorry to see this review and your issues getting hold of someone to make an amendment to your policy. If you still haven't been able to make this change, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.

“My daughter had car insurance with Go-Girl for a number of years, the customer service we received was nothing short of excellent and the premiums were affordable. The great customer service included when she unfortunately had an accident and the car was written off. Everything was dealt with swiftly and efficiently. Unfortunately we had to leave as the renewal price for the year ahead went up as a consequence of the accident and other providers were able to offer a cheaper alternative, and Go-Girl dont price match against other providers. We therefore decided to leave, but that was with a heavy heart. I would have no hesitation in highly recommending Go-Girl, especially because of their Customer Service.”

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“I think they use very clear language and words to explain their terms which helps in selecting the right product. They have a strong customer service team which is extremely responsive both on emails and helpline number. I always had very quick replies. I liked them to the extend that I didnt go through confused or compare market but directly on their site to buy insurance.”

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“It was easy to fill out forms online, and very quick.”

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“Great insurance....dealt with quickly and easily.”

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“All good until you have to speak to a person and then good luck”

Helpful Report

Hi Russell, we're sorry to hear you're having issues getting hold of someone to speak to. Would you be able to email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk if you still haven't been able to resolve your query? Kind Regards.

“Easy and very reliable.loved it”

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“Really easy to get.”

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“I had to add my son who passed his drivers onto my insurance. I phoned Admiral to add him to the policy and the monthy payments went up £ 280pm!!! I shopped around and various compare websites recommended GoGirl. Sign up was Quick and Easy. I hope I never need to use them in the future but they were much cheaper than Admiral. I had to move.”

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“Its a user friendly online insurance, eill get to know more when I need them”

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“Excellent service, and kept my premium down, no having to call other companies”

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Go Girl Insurance is rated 4.4 based on 4,586 reviews