Acorn Insurance Reviews

Name: Acorn Insurance
Rating: 4.86

4.9 Rating 1,558 Reviews

98 %

of reviewers recommend Acorn Insurance

Company Reviews

Metrics

4.9

Based on 1,558 reviews

Shipping & Delivery
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam whom I spoke to ..was quick reliable and helpful.nice job :).”

Helpful Report

Posted 6 years ago

“Good customer service”

Helpful Report

Posted 6 years ago

“okey. after few call from your company we finally sort out the problem. and actually i was really upset about the situation and mistakes wasnt done by me, but the Mike, one of the Managers show me how your company deals with extraordinary situation , and all was done fast and correct. Want to thanks one more time to Mike for his service. and sorry about my mood . so finally the company sort out all the mistakes and i am back to the road. thank you guys. and sorry if something wrong from my side. have a great day.”

Helpful Report

Posted 6 years ago

“ABSOLUTELY NOT FINE. JUST FOUND THERE IS MISTAKES DONE IN MY SURNAME, IN MY DRIVING LICENCE NUMBER. ALSO YOU ENTERED A SALOON CAR 5 SEATS, NOT AN MPV 7 SEATER AND NOW WANT TO TAKE EXTRA MONEY JUST BECAUSE YOU PROVIDE WRONG PRICES TO ME. WHO IS THAT FAULT?YOU GUYS WILL 100 PERCENT SAY MINE, BECAUSE THE ONLY THING YOU WANT THATS THE MONEY TO BE TRANSFERED FROM MY ACCOUNT. YOU ARE THE INSURANCE COMPANY WHO MUST HELP ME TO CHECK IF ALL DONE RIGHT, BUT LIKE I SEE YOU JUST DONT CARE. NOTHING PERSONAL JUST A BUSINESS YES? SORRY LAST REVIEW WAS WRONG. THAT ONE IS RIGHT.”

Helpful Report

Posted 6 years ago

“NATALIES CUSTOMERS SERVICE IS JUST BRILLIANT. WILL RECOMMEND!”

Helpful Report

Posted 6 years ago

“Excellent Services”

Helpful Report

Posted 6 years ago

“Spoke to a gentleman called scott, he was fantastic excellent customer servuce n satisfaction. Ensured i got the brst service and provided and guided me for the current insurance for my needs. Bilkis”

Helpful Report

Posted 6 years ago

“I have always had a 30 day month insurance policy & have never gained any no claims bonus. This was mainly worried about the commitment of a year policy and the fact it was a lot of money. A member of your staff called “Natalie Telfair” from your Fornby branch really took the time to explain the benefits of getting a yearly policy. Having worked in sales myself I must admit her service was excellence and really was the reason that for the first time in 10 years I decided to take a yearly policy.”

Helpful Report

Posted 6 years ago

“My cab insurance keeps going up from 215 then 231 now this month is 325 even though I had 1 non fault accident and 2 reports still pending and I need to deal with it”

Helpful Report

Posted 6 years ago

“Straightforward customer service”

Helpful Report

Posted 6 years ago

“Professional and reliable company”

Helpful Report

Posted 6 years ago

“Customer service and good phone manners Adam was very helpful.”

Helpful Report

Posted 6 years ago

“really great customer service and very helpful”

Helpful Report

Posted 6 years ago

“Because of good deal and good service”

Helpful Report

Posted 6 years ago

“Spoken to Adam regarding the phv insurance he was very help full got good coustmer skills Am happy with his service.”

Helpful Report

Posted 6 years ago

“Very good service”

Helpful Report

Posted 6 years ago

“Great customer service and cheap insurance quote”

Helpful Report

Posted 6 years ago

“The information was clear and concise. I very much appreciated the loyalty discount which made my insurance cheaper. Great customer service by Dave.”

Helpful Report

Posted 6 years ago

“Excellent customer service”

Helpful Report

Posted 6 years ago

“Mr Adam from the sales department was very helpful. Very happy. Thank you.”

Helpful Report

Posted 6 years ago

Acorn Insurance is rated 4.9 based on 1,558 reviews