GB DIY Store Reviews

Name: GB DIY Store
Address: Unit 1, Fox Covert Way, Mansfield, Nottinghamshire
Rating: 4.86

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend GB DIY Store

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About GB DIY Store:

GB DIY Store is a family run, UK based company, which offers an extensive range of uPVC hardware which includes window handles and door handles, repair parts, tools and fitting supplies.

The team here has over 25 years experience in this industry, we have literally done it all. We started out manufacturing and installing windows and doors and slowly progressed in to repairs. Now, we offer a very extensive range of repair parts for windows and doors.

With our knowledge and wide range of repair parts, we can solve any problems you may have with your uPVC windows and doors. Whether its a repair, upgrade or just some good old fashioned advice, we've got it.

Our team is always happy to help, so please do not hesitate to contact us.

Visit Website

Phone:

01623622205

Email:

nathan@gbdiy.co.uk

Location:

Unit 1, Fox Covert Way,
Mansfield
Nottinghamshire
NG19 0FR

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GB DIY Store 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Window seal arrived quickly and fitted well.”

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Posted 3 years ago

“Good service and good delivery”

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Posted 3 years ago

“Placed my order, item was reasonably priced as was delivery cost. I recieved it pronto, very happy customer.”

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Posted 3 years ago

“ordered from a code on the old gearbox and managed to compare from the plans on the site that it was the exact one. it arrived in three days fitted and conservatory door working again, Excellent service”

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Posted 3 years ago

“Great company! Supplied me with exactly what I needed to repair my patio door”

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Posted 3 years ago

“The delivery was excellent and the lock is magnificent, I recommend GB DIY Store”

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Posted 3 years ago

“A great sample pack made it very easy to find the right product for replacing the old window seals. Good price and easy to order online. Bought 50m and great that it came in a bucket with a hole and guide in the lid which made it very easy to feed the new seal into the window without worrying about unraveling or knotting. Highly recommend the product and the company. Delivered very quickly.”

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Posted 3 years ago

“Bought 4m of glazing seal which has enhanced my door glass to look like new, and fitted snugly into place. delivery was quick, and yes , would use this company again.”

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Posted 3 years ago

“Product as described”

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Posted 3 years ago

“Needed new hinges for our upvc front door, these fit the bill perfectly, fast delivery, will buy from again”

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Posted 3 years ago

“Very helpful staff and a very prompt delivery, excellent service!”

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Posted 3 years ago

“Website easy to navigate and order. Received the next. Absolutely excellent service”

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Posted 3 years ago

“Wrong item was dispatched, but this was not the fault of GB DIY as it was in a sealed pack. It was the manufacturer's fault. GB DIY sent the correct part the following day. Excellent customer service.”

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Posted 3 years ago

Thanks for taking the time to leave us a review. I'd like to apologise for the initial issues with your order but I'm glad to hear we resolved the issue quickly. If you need anything else in the future please let us know.

Posted 3 years ago

“ordered a patio door replacement lock and it arrived without delay. fitted perfectly. it did develop an internal fault within a month or so but contacted customer services and they sent a replacement out the same day - no fuss and free of charge. brilliant service. will use again in the future.”

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Posted 3 years ago

Thanks for the fantastic and detailed review. Although uncommon we do have issues with parts which is usually a result in a fault which is present on the part from the day of delivery. If we're able we will always replace the part free of charge and with an upgraded next day delivery service. If you need anything else in the future you know where we are. Thanks Nathan

Posted 3 years ago

“Effective and speedy service”

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Posted 3 years ago

“Fast and rapid delivery service, item was very well packed, at a fair price.”

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Posted 3 years ago

“Ordered a few different glazing tapes, they are great & they arrived really quickly. Will use this company again”

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Posted 3 years ago

“The problem is me - elderly with poor IT skills. You have what I want but choose to splash a random load of stuff over the website and I can’t find what I want. A simple alphabetical listing would get me there neatly and without all the clutter. I don’t want stuff I don’t want flashed up and moving about the place. Door sealing strip bloody ACE ! Thanks !”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Have used GB DIY store twice recently and excellent service on both occasions. Had a query on trying to fit a replacement window handle and rang for advice which was given instantly and worked perfectly.”

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Posted 3 years ago

GB DIY Store is rated 4.9 based on 2,625 reviews