Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.55

4.6 Rating 565 Reviews

89 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

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“We have had two gazebo’s for our business from Gazeboshop and from start to finish the service was excellent. Helping with the design of our canopy and so much more. We will use nobody else for future gazebo’s and accompanying items. We can not recommend them highly enough. Simon DC Coffee 👍🏼☕️”

Gazeboshop 5 star review on 18th May 2022

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Posted 2 years ago

“These guys are excellent in particular Craig. We bought our 3m x3m Marquee in 2016 at a very competitive price and it is still going. Recently due to heavy wind the framework got damaged. Called Craig who asked me to bring the Marquee down to him and he replaced the damaged parts there and then at a very reasonable price. This is what I call excellent service, and I would not hesitate this company to anybody who wants to buy quality product.”

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Posted 2 years ago

“I ordered a feather flag, I had the wording and logo, and the design department created what I wanted. They were very patient and helpful, as I changed my mind a few times. The end result was fantastic and did exactly what I wanted, attracted lots of customers at a big event. The price was very competitive and the quality is very good. I will definitely order from them again.”

Gazeboshop 5 star review on 5th May 2022

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Posted 2 years ago

“Firstly I want to say thank you to Angelina the communication was brilliant it’s rare that you get better than expected in this area. I look forward to using your product and putting your name forward whenever I can. Gaz Team Rother Ride”

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Posted 2 years ago

“Gazebo quality is very good indeed, well worth the money. Had a small problem with the order which was very politely and swiftly dealt with by the friendly customer service team.”

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Posted 2 years ago

“We ordered 2 off 3m x6m Gazabos they arrived on time without any hitches The assemble was easy and they went up really quickly Very happy so far”

Gazeboshop 3 star review on 21st April 2022

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Posted 2 years ago

“I purchased a 3.0M x 4.5M Extreme 50 HEX Series Pop-Up Gazebo. It erected flawlessly, the quality of fixtures and fittings was excellent, as was the quality of the silver waterproof top. My neighbors, who already have pop-up Gazebos, all commented on the quality of the engineering design and construction. The only glitch was that parts were missing from the heavy duty tie down kit, but after a short call a replacement kit was issued without fuss or charge. All in all, an excellent Excellent product and after service.”

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Posted 2 years ago

“The products are very good and do the job they are intended to do very well. The branding / printing onto the Gazebo and / or Feather Flag is of high quality and looks teriffic! What sets them apart from others is the customer service. Claudia especially is excellent and a true professional. Nothing is too much trouble and the whole experience of buying exactly what was required was perfect. Highly recommend!”

Gazeboshop 5 star review on 25th March 2022

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Posted 2 years ago

“Tiffany from Gazeboshop has been fantastic we had a slight problem with the wrong canopy being delivered as we wanted it to match our football teams kit but Tiffany was prompt with collecting it and ordering the correct canopy 2 weeks later new canopy arrives and we are delighted you know you are dealing with a proper company when there customer service is like this we would definitely use Gazeboshop again”

Gazeboshop 5 star review on 23rd March 2022

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Posted 2 years ago

“Quick, helpful service and when I phoned with a query and spoke to Ashleigh Beech she was very accommodating and went the extra mile to track my order with the delivery company. She even followed up to let me know what she had found out and again when the delivery was made. Made my life very much easier not having to chase.”

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Posted 2 years ago

“competitive price and quality is outstanding. customer service so far has been great”

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Posted 2 years ago

“They responded to enquiries before purchase very quickly and efficiently. The gazebo itself arrived very quickly and with good instructions on how to erect and maintain. We did then suffer a tear in one of the sides but it was replaced very quickly- even before we needed to use it again. Thank you gazeboshop.”

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Posted 2 years ago

“We run a boutique camping and events company. We love our gazebos from the Gazebo shop. They have really stood the test of time and some really bad weather too! The fabrics are incredibly strong and durable. The sides are very easy to pop on or off to suit. They go up and now with easy and can be erected in minutes. They come with a roomy bags which is brilliant as nobody wants that fight to get everything away at the end of the day. We have had them out in some really strong winds and rain and they haven’t budged or bent. I’m really surprised just how strong the frames are. We also purchased the water weights with ours. These are great and easy to use. They guys have been great when Iv called for any assistance too. Thank you for a great product and service and I look forward to ordering so many more colours!!!”

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Posted 2 years ago

“Our gazebo from Gazeboshop is incredibly sturdy - so much better than others we've had in the past. We kept it up in the garden for the entire summer, even through some really strong winds (it was tethered/weighted down) and it stayed put. I've also been really impressed with the Customer Service - we had a problem with the covers fading in the sunlight and they were replaced for us, no questions asked. Would definitely recommend.”

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Posted 2 years ago

“I have purchased multiple sizes of gazebos and accessories from The Gazebo Shop and the service provided has always been excellent. Stocking these gazebos for my events company has truly transformed my business and has opened up a whole new avenue for me. Thank you!”

Gazeboshop 5 star review on 2nd February 2022

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Posted 2 years ago

“We have been very impressed with this company. We researched the market for a quality product . Their sales team were clear , precise, knowledge and helpful. An innocent administrative error in the order required the company to travel a long distance to replace the gazebo. Nonetheless, at short notice , they came to assist us within hours at a major event in Sussex. Courteous , professional. We know and appreciate customer service when we see it. Fantastic quality and after sales support. Ottimo Coffee Roasters .”

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Posted 3 years ago

“Customer service was excellent. Angelina kept me informed every step of the way. She was extremely helpful, helping me sort the graphics for the printed panels which are brilliant quality. On the first outing we had loads of comments about the design and quality of the gazebo so i would highly recommend them. If your looking for a quality product with fantastic, helpful staff then i would definitely recommend the Gazeboshop.”

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Posted 3 years ago

“Firstly, customer service was excellent. I was worried that my gazebo was ordered too late for my event. Yet Claudia at Gazeboshop went personally and checked the stock for me. She ensured all the parts were ready to be loaded up and it literally arrived the next day ! Even the delivery company were super organised. Putting on their website they had petrol for their deliveries, and supplied regular updates. Excellent service all round. Gazeboshop definitely gave me confidence in their product right from the start. The price was quite expensive, but comparable to other gazebo sellers offering this kind of size and quality. I decided to go with Gazeboshop because of their excellent reputation online, reliable stock, and my initial contact with their customer services over the phone. When the gazebo arrived I could see why it is such a popular, big seller. We ordered the 3m x 4.5m Extreme 50 HEX Series Gazebo in light grey. This is solid framed and the material used for the walls is of outstanding quality. Thick, flame retardant and totally waterproof. The shape and stitching, velcro and attachments are all top quality. It looked stunning when it was up, plenty of space for decorative lights, and it withstood the wind and rain and a 50 person strong 21st birthday party ! We attached it to the back of the house so it was like an extra room. Definitely worth the money for peace of mind. We also bought the leg weights because of the windy weather forecast, and they were great adding more security. But actually, I am confident the frame can do the job. This gazebo will last me for many seasons, and I plan to put it up again in the garden for entertaining outside at Christmas time ! It was easy to pop up with 3 people. But now we know how to do it, it can be done with 2 people. The whole mounting was about 15 minutes. When inside it looks really attractive with the criss cross frame above, and there is plenty of headroom for tall people. The bags provided with the gazebo fit all the wall covers and frame nicely. This is a fantastic gazebo and you won’t regret your investment. It is so much fun !”

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Posted 3 years ago

“Very impressed with Gazebo Shop! A very smooth and easy experience from first enquiry to receiving artwork proofs to placing our order. I must give a special mention to Claudia who works in their sales/artwork dept. - really helpful and went above and beyond to make sure we were happy with everything. Don't hesitate to use them!”

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Posted 3 years ago

“Superb customer service, feom our first call to the experience whilst in the store. Nothing was too much trouble, we would highly recommend this company. The quality of goods has exceeded our expectations. Will definitely use again. Many thanks all”

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Posted 3 years ago

Gazeboshop is rated 4.6 based on 565 reviews