Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.55

4.6 Rating 565 Reviews

89 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Gazeboshop 5 star review on 10th December 2024

Frank Dyson

Gazeboshop 5 star review on 9th December 2024

St.John Fellowship Jersey

Gazeboshop 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We wanted a light weight popup gazebo purely for the garden. Ashleigh was so helpful advising but allowed us to make our own decision on 3mx2m aluminium product. Thank you all at Gazebo shop”

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Posted 10 months ago

Hello, Thank you for your review! We're thrilled to hear that you're extremely satisfied with our customer service and Ashleigh could assist you in finding the perfect lightweight pop up gazebo for your garden. Your recommendation means the world to us! If you need anything else, feel free to reach out. Kind regards, Sam (Gazeboshop)

Posted 8 months ago

“First class service and great product. Very helpful staff”

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Posted 1 year ago

“I spent forever researching which type of gazebo I needed and found the staff very helpful with their advice. I thought there would be more assistance with the design but it really is down to you to do it. Got there in the end and really pleased with the result. Very proud of our gazebo and thought we stool out well against other vibrant ones.”

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Posted 1 year ago

“We bought a replacement gazebo bag from Gazeboshop, as the one supplied with our gazebo (bought from a different supplier) had completely disintegrated. The new bag is much better, with wheels, and a better overall design.”

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Posted 1 year ago

“First Class items, along with great communications and deliver times. Thank you.”

Gazeboshop 5 star review on 9th October 2023

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Posted 1 year ago

“Awesome company”

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Posted 1 year ago

“Excellent quality”

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Posted 1 year ago

“We had a great experience with Gazeboshop from design to production, with good communication and patience with design agreement process. Gazeboshop also assisted with reproducing our logo to ensure the quality when enlarged was going to look good. Delivery was on time and product is of a high quality and easy to put up and down. I would highly recommend to others.”

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Posted 1 year ago

“Easy ordering. Prompt dispatch. Extraordinarily efficient carrier.”

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Posted 1 year ago

“Beware; sadly the company believe that it is quite alright to misrepresent the products they sell. Buy a gazebo with a bag and don't expect the bag to fit the gazebo, it's likely to be different in every dimension. Speak to them about it and they couldn't care less. They'll just tell you it's a storage bag (so what are the handles for?) and so they are under no obligation to supply one that fits.”

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Posted 1 year ago

Hi, Thank you for your feedback. To clarify; Yes, all of our pop up gazebos are supplied with a drop over gazebo storage bag when first purchased. The bag supplied is designed to protect the gazebo frame and canopy during storage and/or transportation. The bag is purposefully shorter than the overall height of the collapsed gazebo (as seen in photos on the product page) to aid with transportation as many of our customers choose to stand their gazebos upright/vertically during transit. The bag allows for the unit to be packed away without it being laid on the floor – particularly helpful in wet weather or when the gazebo unit has been erected on a muddy site. We do sell a robust, heavy duty wheeled gazebo bag – this is available to purchase if you eventually look to upgrade. Regards, Sam (Gazeboshop)

Posted 1 year ago

“We have been very impressed with both products and service from Gazeboshop, and we always get positive comments on out stall at festivals. Easy to design your own and their service is spot on, highly recommended.”

Gazeboshop 5 star review on 13th September 2023

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Posted 1 year ago

“I have to say after having used Galatent for many many years, I looked at The gazeboshop after seeing an advert on facebook (popped up as was searching gazebos online no doubt?). originally the gazebo I wanted was not in stock and needed it for an event, I was then looking at going back to Galatent. Then!I saw the large 50mm 4m x 8m popup and thought.....um..... do I? don't I? I dropped the payment on it and it didnt arrive on the day expected :( so! I called up and spoke with a lovely young lady on the phone, she went away and came back a little while later to say it had been delayed but would arrive that day. It arrived later that day and boy is this thing big and heavy! VERY IMPRESSED with the quality of the gazebo and service. Will be purchasing more soon and taking advantage of the printing service for the next one.”

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Posted 1 year ago

“Very good product will buy again”

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Posted 1 year ago

“Pattingham Vineyard here 😀 the guys at Gazeboshop have been great, we ordered a 3n x 3 m gazebo with lots of printing on sides and roof. The graphics were great and they were very fast. We also bought a massive 12 m x 12 m Stretch Tent. This has been great for hippy happy wine tasting event throughout this summer. Kept us out of the rain 😀 and sun. Well done Gazebo shop. Check our pictures out on Instagram or www. Pattingham vineyard.Co.Uk”

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Posted 1 year ago

“Excellent service and product. We purchased a 3mx3m gazebo for use at the agricultural events we attend. It's sturdy and comes with all the health and safety information needed to pass onto event organisers for H&S considerations. The communication from Ashleigh was prompt and accurate.”

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Posted 1 year ago

“This is the second gazebo we have ordered from Gazeboshop now (the first one being ordered back in 2017). Great service and quick turn around from the team. Also a massive help that they still had the original artwork on file from our previous order 6 years ago - meaning we didn't have to redesign the artwork again! We did have an issue with the folding table that we ordered, this was cracked / damaged in transit by the courier. However, Gazeboshop sent us a replacement the following day and collected the damaged item. Well handled by their team for an issue that was out of their control! Would highly recommend these if you need a custom Gazebo for your business.”

Gazeboshop 5 star review on 15th June 2023

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Posted 1 year ago

“Just to be transparent with future customer, I got some issue on the delivery service that being served. I made an order a couple of hours before the cut-off time (13:00PM) to utilised next-working day delivery but it won't fulfils the delivery policy and advertising. Therefore, delivery charges are completely ripe-off from customer point of view.”

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Posted 1 year ago

Hello, Thank you for your feedback. We take customer satisfaction very seriously at Gazeboshop and strive to provide our customers with the best possible products and level of service we can. As my colleague has already explained, your order was dispatched from our warehouse the same day, unfortunately all courier services have been overwhelmed and under exceptional pressure this week due to the loss of a major UK courier firm. On occasion next working day deliveries aren’t always possible (due to external factors) and this is covered in our delivery and returns policy (*next working day deliveries are not guaranteed). Once again we are very sorry for the delay in delivering your order. Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“Excellent product and superb customer service would 100% use again”

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Posted 1 year ago

“The Gazebo's we purchased for our rugby club are super quality, the branding was excellent and the service we received from Gazeboshop was great. We are now in the throws of purchasing some more Gazebo's! Somerton RFC”

Gazeboshop 5 star review on 30th May 2023

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Posted 1 year ago

“Great product and fantastic service. Highly recommend.”

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Posted 1 year ago

Gazeboshop is rated 4.6 based on 565 reviews