Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.55

4.6 Rating 565 Reviews

89 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Excellent product very good quality and value And can I say Ashleigh in your office was brilliant very helpful and a delight to deal with. If she ever moves to Reading and needs a job shes got one here”

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Posted 7 years ago

“Easy ordering and speedy delivery. I ordered an entry level gazebo and the container weights (fill with water or sand) it feels very robust and although much heavier than the garden gazebo I had been using previously, still easy to put up.”

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Posted 7 years ago

“Order was suddenly not available after payment had gone through. Order arrived wrong, tables did not have the correct tabletop. After buying the Gazebo without the walls, I could not order a full Wall set afterwards. Ordered a "Half Wall Kit" which, based on the presented image, showed a full set of walls around the gazebo but the "Kit" was only one side of it, other sides could not be bought separately. Service quality is extremely poor, their live chat does not respond quickly, takes hours to communicate.”

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Posted 7 years ago

We are very sorry to hear that you were not totally satisfied with the service that you received from us. As your review was posted anonymously we are unable to trace your order back to investigate what went wrong. If you can contact us with your details we will investigate what actually happened - Contact us on 01295 258922 or sales@gazeboshop.co.uk. We take customer satisfaction taken very seriously at Gazeboshop and we apologise for your recent experience.

Posted 7 years ago

“The quality of the tent on arrival was very good and it was easy to put up. It arrived in several packages over several days and one of the boxes was rather bashed when it arrived, but nothing had been damaged. The service from the staff was unfailingly friendly and helpful. I am pleased to have used this company and would consider using them again in the future, and I would recommend them to others.”

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Posted 7 years ago

“Our order arrived slightly earlier than expected. It is a beast of a gazebo and was perfect for our firework function. Easy to assemble and pack away.”

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Posted 7 years ago

“Ordered on a Thursday morning... Delivered next day 🚚”

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Posted 7 years ago

“Not only excellent quality product, but enhanced with excellent customer service throughout the process. Happy to recommend Gazeboshop Steve Lillywhite (Redbourn Care Group)”

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Posted 7 years ago

“Hi I had a couple of broken parts on the steel frame Gazebo I bought. All plastic a foot and an elbow type top piece. I still haven't had the replacement parts despite a phone vcall and two emails with photos of the broken bits and the packaging. Still waiting to have a call to tell me they are sending the parts.”

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Posted 7 years ago

Hi Rob, Further to our telephone conversation, it seems the reason that the photographs that were sent through to us must have been over 10 megabytes, which exceeds the size of file we can receive through our email system so we never got to see the photographs. Today we have dispatched the parts that were damaged while the goods were in transit to you . Please accept our apologies for not getting back to you sooner.

Posted 7 years ago

“Very swift delivery which is all I can comment on at present as it has been too cold to use the gazebo since buying it in November”

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Posted 7 years ago

“Decent price, fast delivery and a good promotional discount. I would rate the product quality as 3.8 out of 5. No doubt the Gazeboshop sell some premium Gazebos at a higher price. For what I paid I guess its very decent and portable.”

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Posted 7 years ago

“Knew what they were talking about and sold me the part I needed. Very fast and efficient.”

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Posted 7 years ago

“Very helpful staff showed us the products and options. Very pleased withe quality and price.”

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Posted 7 years ago

“Easy ordering to our specifications and quick delivery”

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Posted 7 years ago

“Very satisfied with the gazebo, easy to erect, and came as promised the day after ordering.”

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Posted 7 years ago

“The delivery was spot on and the Gazebos are truly excellent giving a great professional look to our Market. Will be looking to buy more in the future.”

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Posted 7 years ago

“Brilliant product and brilliant service. Thank you”

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Posted 7 years ago

“I got 28 Ez Ups - they were fab!”

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Posted 7 years ago

“Very attentive customer service and a great product.”

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Posted 7 years ago

“Excellent service and very helpful staff”

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Posted 7 years ago

“Excellent customer service & enquiry follow-up. Speedy delivery.”

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Posted 7 years ago

Gazeboshop is rated 4.6 based on 565 reviews