Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.55

4.6 Rating 548 Reviews

89 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Gazeboshop 5 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We made an error on the order and Gazeboshop were very quick and accomodating in helping us resolve it. Excellent product and this is the 2nd one we have purchased from them. Highly recommended if you want a quality Gazebo. Thanks you.”

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Posted 3 months ago

“good quality gazebos,next day delivery, excellent.”

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Posted 6 months ago

“Half wall gazebo and clamp - fantastic product, great quality and very easy to install only issue is the courier used. These guys held my item for 2 days as they switch to collections from a certain time. It would not put me off using them again, i would be more weary of led time for wanting itsm”

Gazeboshop 5 star review on 10th June 2024

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Posted 6 months ago

“Great shop great prices and delivery services, fits perfectly as and when I will order the side, oh I have the orange one. Thanks again”

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Posted 6 months ago

“After place the order I’ve being contact by email telling me that my item for a discrepancy wasn’t available. Plus refund took 8 days. Lucky gala tend deliver my gazebo the day after and save my event.”

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Posted 6 months ago

“Quick turnaround, good price, the only thing I would have preferred is if there were Zips around the perimeter for ease of use as opposed to extensive use of Velcro !!!!”

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Posted 6 months ago

Hello, Thank you for your feedback! We're glad to hear that you were satisfied with our quick turnaround and pricing. Your 4* rating means a lot to us! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 5 months ago

“Fantastic tables and swift delivery”

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Posted 6 months ago

Hello, Thank you for taking the time to leave a review. We're delighted that you’re pleased with the quality of your tables. Your 5* rating means a lot to us! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“Great product! We bought our gazebo around 4 years ago and it’s set up in our garden usually from Easter time until early winter. We recently bought a new cover as ours was quite faded with a couple of holes in (purely our fault from how we packed it last year!). We use the gazebo all the time and it allows us to sit out in the garden in typical English weather!”

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Posted 6 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying your gazebo for the past four years. It's fantastic to know that it's become such an integral part of your garden setup, allowing you to make the most of your outdoor space even in typical English weather. Your feedback is invaluable to us, and we're delighted that our gazebo continues to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy many more seasons in your garden with your gazebo! Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“Very easy to order the spare parts I needed for our gazebo. All arrived very promptly and was correct. Very efficient service and great gazebos.”

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Posted 6 months ago

Hello, Thank you for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our service. Your 5* rating means a lot to us! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“Amazing service, called to make sure you had stock, placed order and collected the next day. Super helpful team, amazing quality gazebo. 10 out of 10”

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Posted 6 months ago

Hello, Thank you for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our service. It's great to know that our team was able to assist you promptly. We're delighted that you’re pleased with the quality of your gazebo. Your 10 out of 10 rating means a lot to us! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“Good quality gazebo which was fairly easy to put up the first time by two novices. Should be easier next time.”

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Posted 6 months ago

Hello, Thank you for your review. We're glad to hear that you found the gazebo to be of good quality and that you managed to set it up without much trouble. We're confident that the setup will be even easier for you next time. If you need any further assistance or have any questions, please feel free to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“I love the high director chair, very light but strong.”

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Posted 6 months ago

Hello, Thank you for taking the time to leave us a review. We're pleased to hear that our tall directors chair met your expectations. If you need any further assistance or have more questions, please don't hesitate to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“The help and advice given whilst arranging the gazebo was very quick and useful. The actual product is excellent quality for the price and really straightforward to put up evn with just two people. It looks striking and professional - just like us!”

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Posted 6 months ago

Hello, Thank you for your fantastic review! We're pleased to hear that you found our help and advice quick and useful. It's great to know that the product's quality exceeded your expectations and that it was easy to set up. If you need any further assistance or have more questions, please feel free to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“The besttttttttt”

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Posted 6 months ago

Hello, Thank you for taking the time to leave your review and thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“3x2 pop up gazebo . The gazebo is great but delivery poor as I’d changed my delivery day as o knew I wouldn’t be in . They came and left an expensive piece of equipment - the gazebo at my back door on the original day which was a day early so I didn’t get it until I returned home after 5 and due to my spinal injury couldn’t lift it so it stood in the rain until my partner could come and lift iit when he came home . Did the delivery company not read the delivery change of day ? Poor service on their part but as I said the gazebo is great .”

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Posted 6 months ago

Hello, Thank you for your review. We're glad to hear that you're pleased with the quality of your 3m x 2m pop up gazebo. However, we're very sorry to hear about the issues you experienced with the delivery. We will address this issue with the delivery company to ensure it doesn’t happen again. If you need any further assistance or have more questions, please feel free to reach out. Thank you for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“Gazebo frame and cover all very strong. All parts replaceable. Stops constant waste of buyng new every year because of flimsy construction of most diy and garden centre products.”

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Posted 6 months ago

Hello, Thank you for your review. We're delighted to hear that you're impressed with the strength of the gazebo frame and cover, and appreciate the replaceable parts. If you need any further assistance or have more questions, please feel free to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“Really strong and sturdy. Brilliant material which will withstand wind and water. Very solid and the velcro on sides is strong and study. However quite big to fit in car and heavy to carry. Also comes in 3 different boxes which is difficult.”

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Posted 6 months ago

Hello, Thank you for your review. We're pleased to hear that you're happy with your purchase and find the gazebo strong and sturdy. We also appreciate your feedback regarding the size, weight, and packaging. I understand you ordered the 3m x 3m Aluminium 50 HEX Series, which is indeed the strongest frame we stock and consequently heavier than our other frames. Additionally, the PVC covers are weightier than the ripstop polyester covers. If you need any further assistance or have more questions, please feel free to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“Gazebo turned up on time and as expected , Great service”

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Posted 6 months ago

Hello, Thank you for taking the time to leave your review. It's great to know that you were pleased with our service. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“Great service, next day delivery as promised. The 4.5m x 3m gazebo was a struggle to get up for both myself and my wife, but after checking on YouTube we realised we hadn't unlocked the legs at the leg bases. (It didn't mention that in the instructions). We are using the leg weights 25kg on each leg,, and so far it hasn't moved. A good quality structure, which we are happy with. A great shame we can't make one here in the GB instead of China.”

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Posted 6 months ago

Hello, Thank you for your review. We're delighted to hear that you received great service and that the next day delivery met your expectations. We appreciate your feedback about the instructions and will look into making them clearer. If you need any further assistance or have more questions, please feel free to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 6 months ago

“2x2 metre pop up gazebo with 4 individual side panels. Quick delivery, seems good quality, individual side walls fit easily so no fighting to get tight fitting walls together. Walls have excellent velco. I can put this up on my own which is why I went for the 2x2 size. Very happy with my purchase. I have one small issue that whilst the side wall with windows have hooks to hold the rolled up window covers the front door has nothing and its big and fairly heavy. This can be overcome by getting your own strapping but it's something I expected so that's a negative. If the front door came with this it'd be 10 out of 10 so it's a 9.5 out of 10 for me for the gazebo but can't fault the service, thank you.”

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Posted 6 months ago

Gazeboshop is rated 4.6 based on 548 reviews