Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.91

4.9 Rating 407 Reviews

99 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truly excellent all round. Brilliant service, perfect new vehicle, convenient opening hours. Quick & efficient documentation process. Only thing that could be better is its location is not really 'Gatwick', so not accessible by rail.”

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Posted 6 years ago

“Excellent value, fantastic rental choice for us and great service from the guys at the depot, will definitely use again and recommend to everyone who needs a rental. Well done to you guys for easy, great value service thank you.”

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Posted 6 years ago

“We hired a van for a special occasion. The van was nearly brand new, and clean. It also didn’t have any company signage on the outside, which is just what we wanted. The pick up and drop off were smooth and uncomplicated, with excellent customer service. The price was also very reasonable compared to the big firms. We’ll definitely look to this company again if we need to hire in the future.”

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Posted 6 years ago

“When I arrived in England after a 10 hour flight with serious jet lag I was more than disoriented but, the crew at Gatwick Car & Van Rental saved the day! They were more than patient and kind, and they went above and beyond to get me to a great car, at a terrific price, and directions to the perfect hotel. They even went through all of the car's features with me until I felt comfortable. This was especially appreciated since I wasn't used to driving on the right side of the car. Thank you for helping me get my trip to England off to a fantastic start!”

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Posted 6 years ago

“Nice People great service,and good vehicles”

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Posted 6 years ago

“For my trip to France I chose Gatwick car and van rental, the right choice. Fast,friendly and extremely efficient service. Highly recommended.👍😀😀😀”

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Posted 6 years ago

“It has been an absolute pleasure. Great vehicle choice/options. All vehicles offered were almost brand new at very affordable prices. Apart from the super helpful staff, Flexibility with pick up/drop off times is another reason I would highly recommend this company. Would happily on a future occasions.”

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Posted 6 years ago

“Really friendly and efficient service. The van I hired was in great condition. No hassle about driving the van abroad and provided a pack of everything needed. Good price too. I recommend them to you.”

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Posted 6 years ago

“Excellent service, all very easy and straightforward. Will always use and recommend.”

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Posted 6 years ago

“A brilliant service from these people. Totally hassle free. I had the pleasure of driving a totally brand new van as well. The drop off box is also very handy. I have a crew cab booked for later in the year and can wait to pick it up. I wouldn’t hesitate using Gatwick Car and Van rental again.”

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Posted 6 years ago

“Excellent service - Raz came to meet us at the airport and drove us to their offices to collect the car. When I returned the car at the end of the hire period, he drove us back to the airport. The staff are friendly and serviceminded.”

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Posted 6 years ago

“Excellent selection and standard of vehicles. Very easy pick up, inspections and drop off. Good value for money”

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Posted 6 years ago

“Highly recommend these guys. Took a van to France, totally helpful before and after. Very good quality vehicles, made a big difference to us especially in view of the mileage we had to do. Adnan on the front desk and Prada the vehicle guy gave us great service and are totally customer focused. Have hired a lot of vehicles over the years but will stick with this company from now on.”

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Posted 6 years ago

“First class service.Picked up at Airport on time and given clear instructions.On departure we were taken back to the right terminal, saving time and hassle. Our contact,Prada, was polite,cheerful and a credit to himself and a very good company.”

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Posted 6 years ago

“Polite Staff,Clean tidy cars, they were a pleasure to do business with.I will not hesitate to use again first class”

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Posted 6 years ago

“Quick, easy, hassle free and very flexible. Top quality vehicles”

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Posted 6 years ago

“I've been using Gatwick Car & Van rental for years - always great customer service! Never had any problems and always been given quality vehicles that do the job. Would definately reccommend them to anybody hiring in and around the Craw area.”

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Posted 6 years ago

“After a very unsatisfactory experience with Easyrent went with these guys for a 24 hour Van hire and have to say experience was magnificint; easy booking process, pickup was effortless and quick. The Van was clean and in great condition, will definitely re-use and would recommend, A+ service all round.”

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Posted 6 years ago

“Had a FIAT 500 for 16 days no hassle professional service, nice people would always choose these guy's over the national hire car companies who just want to up sell at every opportunity. Great Company”

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Posted 6 years ago

“I'm really glad I used them. Only a 10 minute ride from the Airport. Got an awesome deal on a 7 passenger vehicle. It was a new car with all the bells and whistles (sat-nav, android auto, etc.). Every time I emailed they had a quick response. Pradip was awesome! Once I landed I called them and barely waited 5 minutes. No gimmicks! Highly recommend!”

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Posted 6 years ago

Gatwick Car & Van Rental is rated 4.9 based on 407 reviews