Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.91

4.9 Rating 407 Reviews

99 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from start to finish… excellent rates , very efficient staff nothing to complain about”

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Posted 1 year ago

“Very efficient and cost effective car hire. Was great to be greeted directly at the short term car park LHR, with no hassle or waiting. Especially after a long flight from Australia. Highly recommended.”

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Posted 1 year ago

“Very good service and nice cars. I have used them a few times and they are very efficient.”

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Posted 1 year ago

“Great people to deal with and the rental car was perfect”

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Posted 1 year ago

“Friendly great service . Great car Very happy”

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Posted 1 year ago

“Nice service, price and shuttle service to the airport”

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Posted 1 year ago

“Great help, great service, great car and great price! Will definitely use next time in UK. Thank you Raz and Prada.”

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Posted 1 year ago

“Everything a car hire company should be! Prompt and efficient communication by phone and email. Fast but very thorough collection and return of car. Car as requested, and clean, modern and in excellent condition. Staff helpful and polite. Transfer from and to Gatwick airport for minimal charge.”

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Posted 1 year ago

“Staff were very friendly, courteous and helpful, however the reason I have put 4 stars not 5 is because when collecting the car, the mechanic or cleaner of the car, took their time getting the car ready, so in my opinion, the experience could’ve been more efficient.”

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Posted 1 year ago

“We have used this company when visiting from Canada and have used them over the last 10 years. They very friendly, well run and organized. The cars are always clean and have never let us down. They are always happy to pick us up and drop back to the airport at the end of our trip. We highly recommend this company to anyone wanting to rent a car.”

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Posted 1 year ago

“Exceptional service. Competitive prices. Very friendly staff from driver to rental area to reception staff. Very friendly, helpful and informative. Would highly recommend and definitely use again”

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Posted 1 year ago

“Very easy and straightforward van rental. Polite and helpful staff. Sunday night drop off with lock box for the keys was a great bonus. Have used before, and will use again.”

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Posted 1 year ago

“I only had a one day window to hire this truck & it was on a Sunday. Their late hours afforded me a late Sat collection and a late Sun drop-off. Accordingly, a one-day rate for hiring was possible. Great vehicle. Great rates and superb customer service. Would definitely use them again. Highly recommended.”

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Posted 1 year ago

“Service quick and fast. Process easy. Agent friendly and efficient. Van however was damaged. Sat nav/radio not working. But fit for purpose at reasonable price”

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Posted 1 year ago

“Very straightforward collection and return of the car. No issues. Prompt return of deposit paid. Would definitely use this company again.”

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Posted 1 year ago

“We have used this company several times when visiting the UK from Australia. They have been very helpful recommending the correct size of vehicle for our needs and the pickup and drop off is always hassle free and very convenient”

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Posted 1 year ago

“Excellent range and quality of vehicles. Very honest appraisal of vehicle condition on return. Having hired several vehicles over the last two years I believe Gatwick Car & Van Rental to be totally trustworthy.”

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Posted 1 year ago

Thank you very much for your 5-star rating of Gatwick Car & Van Rental, Terry! We are pleased to hear that you have enjoyed the excellent range and quality of our vehicles as well as the very honest appraisal of the vehicle condition on return. Your feedback is very valuable to us and it is great to know that you trust us as you have hired vehicles from us multiple times over the last two years. Thank you so much for your kind words!

Posted 1 year ago

“Very convenient location, great new van which drove like a dream! Would definitely use this Company again!”

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Posted 1 year ago

Thank you so much for the 5 star rating of Gatwick Car & Van Rental. We are thrilled to learn that we provided you with a convenient location, great van that drove like a dream, and a great rental experience. We would be more than happy to welcome you back for a future rental. Thanks again for your kind words.

Posted 1 year ago

“We have been using this company for the past 15 years, booking from Australia is problem free and being met at the airport and dropped back again at the conclusion of our trip is very convenient. The overall cost compared to other rental companies is very good. The cars we have been given are always of the highest standard and clean through out. We recommend this company to all of our associates here in Australia.”

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Posted 1 year ago

Thank you Patrick so much for your 5-star rating of Gatwick Car & Van Rental! We are so appreciative that you have been happy with our services over the past 15 years. It is great to hear that booking from Australia was problem free for you, and we are glad you enjoyed the convenience of being picked up and dropped off from the airport. We are even more pleased that you found the overall cost to be favourable compared to other rental companies. Additionally, we are humbled to hear that the cars have been up to the highest standard and clean throughout. Your recommendation here in Australia means a lot to us. Thank you once again for your kind words!

Posted 1 year ago

“Excellent service. Good value and helpful staff”

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Posted 1 year ago

Thank you so much, Lee, for the 5 star rating and your kind words about Gatwick Car & Van Rental! We're very glad to hear that you had an excellent service experience with our helpful staff, and that you found our services to be of good value. We also really appreciate you being a returning customer!

Posted 1 year ago

Gatwick Car & Van Rental is rated 4.9 based on 407 reviews