Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.92

4.9 Rating 435 Reviews

99 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Write Your review

Tell us how Gatwick Car & Van Rental made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You can always judge the quality of a business when things go wrong! We booked a car and had to cancel as we couldn’t do the trip. All refunded no problems. Booked them again for this year and couldn’t fault the service provided. Answered all my questions before we booked. Delivered our car to us at the airport and dropped us off at the end of the hire. Very accommodating to our needs.”

Helpful Report

Posted 7 months ago

“Great service, good range of vehicles. Would not rent from anywhere else.”

Helpful Report

Posted 7 months ago

“The Team we very polite with good customer service and manners. The whole rental process from start tomfinish was straight forward.”

Helpful Report

Posted 8 months ago

“Very friendly service, the staff were very helpful!”

Helpful Report

Posted 8 months ago

“Always efficient, polite and friendly. I use this company for my regular trips down south via Gatwick airport. I have never had to wait long for a pick up or drop off. Would definitely recommend”

Helpful Report

Posted 8 months ago

“Excellent service as always”

Helpful Report

Posted 8 months ago

“I only use Gatwick Car and Van rental for the last 10 years locally as they always have a Van or Car available, iNew and Clean ( which is important also ) With Competitive prices . And Friendly fast service . I highly recommend this company.”

Helpful Report

Posted 8 months ago

“I had been using another company for a year until they let me down. Luckily I came across Gatwick car and Van rental. They have been amazing help, nothing is too much, very competitive prices. And the staff constantly go out of there way I honestly wouldn't use anyone else now. I use them nearly every weekend for van hire.”

Helpful Report

Posted 8 months ago

“Excellent service and fantastic price. Highly recommend!”

Helpful Report

Posted 8 months ago

“We have been using Gatwick Car and Van Rental for several years now a few times a year at times for both short and long periods. All of their staff are very professional yet friendly and warm each time we hire a car. Very easy to pick up and return cars with minimum waits time and queuing. Very competitive pricing at all times. Thank you for such great service always”

Helpful Report

Posted 8 months ago

“Recently started using this company and they are brilliant representative was very helpful explained everything definitely use them again. Thanks”

Helpful Report

Posted 8 months ago

“Their customer service was exceptional, providing prompt assistance. The prices were good,offering great value for money. van was in excellent condition.highly recommend Gatwick Car & Van Rental to future customers.”

Helpful Report

Posted 8 months ago

“I needed to hire a van at the last minute. Gatwick Car & Van rental were still just open and were able to hire me the van. The hire process was completed quickly and efficiently. The van was amazing! It was brand new - 160 miles old. Brilliant to drive and more than sufficient to complete my task. It was a shame that I didn't have more tasks to do with it!”

Helpful Report

Posted 8 months ago

“Good prices and even better customer care,everything explained.I have used them several times with no problems. Regards Richard”

Helpful Report

Posted 8 months ago

“I was very well looked after by Gatwick Car rental and enjoyed my Fiat 500 tremendously. I can highly recommend this company”

Helpful Report

Posted 8 months ago

“Excellent customer service after requesting invoices”

Helpful Report

Posted 8 months ago

“The best service with the best vans - every time. Very relaible”

Helpful Report

Posted 8 months ago

“it's amazing hazzle'free experience renting a van all here and professional customer service...refund can be worked on and made abit faster to process if possible...overall A+++”

Helpful Report

Posted 9 months ago

“The best car hire firm I have ever used, that is for sure. I used to fly into Gatwick regularly pre-Covid and always used Gatwick Car & Van. Excellent customer service, good vehicles and all at a very competitive price. After a break of a few years I flew into Gatwick again today. Lots of things have changed in the UK in recent years, some things not for the best, but Gatwick Car & Van Hire still offer an excellent service with a personal touch that is unrivalled. Very happy with the service, the car and the price.”

Helpful Report

Posted 9 months ago

“Really helpful and flexible”

Helpful Report

Posted 9 months ago

Gatwick Car & Van Rental is rated 4.9 based on 435 reviews