Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.91

4.9 Rating 407 Reviews

99 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best car hire company! Good and quick service from the airport. Reliable advice and personal guidance. Perfect car to suit our requirements at a fair price. Easy returns and immediate confirmation that the car had been received in perfect order. Deposit paid back in a few days. Absolutely our first choice of a car hire company when in the UK next.”

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Posted 5 years ago

“Very happy to deal with Gatwick Car and Van Rental and all workers. Had a very pleasant trips with their really best cars and the attitude of personal was on the highest level. For sure I will rent cars always from you!”

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Posted 5 years ago

“Excellent service over the last 7 or so years for long summer rentals. Please, helpful, efficient always. High Quality vehicles at reasonable prices with a personal service un matched by the bigger companies. Highly recommend for all your UK needs.”

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Posted 5 years ago

“Very helpful from the start, friendly staff that made everything clear as crystal. The vehicle was top quality and a comfortable ride with plenty of space, would definitely use them again.”

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Posted 5 years ago

“I used Gatwick Car & Van Rental again on my last trip to the UK. All sorts of complications with my incoming flight, but Alex was there to greet me and within minutes I was on the road. Every time I use this company I am impressed with their efficiency and their customer service, which is superb. I have used them four or five times now and would not think about using anyone else. Not only have all the cars I have hired been nearly new, but their rental costs are a fraction of the other airport hire companies. Thanks again guys, great service.”

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Posted 5 years ago

“This is a terrific company! Do yourself a favor and rent from Gatwick Car Rental. Excellent customer service! Due to a horrible mix-up at another car rental company, we were stranded without a car and desperately needed a rental car at the last minute. Gatwick was amazingly accommodating and helped me with the difficult situation, at no extra charge. The rental charge for the car was beyond reasonable in price and the customer service was a welcome treat after a long day of stress. Thx Gatwick Car Rental!!”

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Posted 5 years ago

“Very impressed by all aspects of my recent vehicle hire experience. Well prepared vehicle, good price, transparent transaction. Polite and courteous service. Had one minor problem with vehicle during hired but excellent liaison and resolved very quickly.”

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Posted 5 years ago

“Very friendly and professional personal. Really new, comfortable and nice cars for a good price. I highly recommend this rental firm!”

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Posted 5 years ago

“Rented the 9 seater Tourer for the weekend (Fri - Mon). Easy and stress free from booking call to handing the van back on Monday. Vehicle did not skip a beat on the 600 odd miles i did. Can't fault the service!”

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Posted 5 years ago

“Very efficient and pleasant people to deal with. Good choice of vehicles. Wouldn't hesitate to use them again.”

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Posted 5 years ago

“I booked an 8 seater van for a weekend of family visits. The team called me as I had mistakenly thought they closed at 7pm and not 6pm and their call enabled me to pick up the van and they even stayed open until I had done that. They were very polite, clear courteous and accommodating. The vehicle was clean and in great condition and was easy to drive. The drop off was extremely easy and I cannot recommend them enough.”

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Posted 5 years ago

“Great company, very friendly and very competitive prices, just booked again.”

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Posted 5 years ago

“Great Service and was able to extend the rental without any fuss”

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Posted 5 years ago

“It is great to find this family owned company with such a positive attitude. They certainly make travelling from Gatwick much more straightforward with a pick up and delivery service. Friendly, helpful and good value...couldn't ask for more!”

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Posted 5 years ago

“Hired a Luton van last week for the day. I am extremely impressed with the high level of customer service received along with seamless transition and the quality of the van. Would highly recommend this company to anyone. Thank you.”

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Posted 5 years ago

“Very, very impressed! This was my first car hire with Gatwick Car and Van Rental, after using a certain other "off airport" company for many years. What a difference to be treated with real and genuine courtesy, with everything explained very clearly - and none of the £100's "fear factor" if the car was returned with a tiny scratch! Well done indeed! I look forward to many future stress free hires.”

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Posted 5 years ago

“I have recently had to hired two different vehicles from GCVR and they have been fantastic on both occasions. Very professional, efficient and most of all really friendly staff. I cannot recommend them highly enough and will definitely use them again. 10 out of 10”

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Posted 5 years ago

“It is very unusual for me to write a review but I was so impressed by Gatwick Car & Van Rental I made a mental note to make sure I put a review online. My experience renting a car with Gatwick Car & Van Rental was seamless from start to finish and for me the best part was how friendly all of the staff I encountered were. The car I hired was a lovely little Kia Sorento in great condition. I will definitely be hiring a car with them again. Keep up the good work.”

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Posted 5 years ago

“Local business, so very convenient, found the staff very efficient and helpful, the cost of hiring a van was competitive and the van itself (a VW short wheel base) was in excellent order, clean and easy to drive. Would return to hire again in the future and would like to recommend to others.”

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Posted 5 years ago

“I have used this firm for many years. Good cars, excellent service from friendly and helpful staff and very competitive prices.”

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Posted 5 years ago

Gatwick Car & Van Rental is rated 4.9 based on 407 reviews