Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.91

4.9 Rating 406 Reviews

99 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 406 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, even to the point of running our driver up to the main dealer to collect our van from repair.”

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Posted 1 year ago

Thanks for the 5-star rating of Gatwick Car & Van Rental! We are delighted to hear that you received great service, even to the point of our driver taking you to the main dealer to collect your van from repair. We really appreciate your kind words and take all customer feedback as a way to improve our services. Thank you for choosing us!

Posted 1 year ago

“Excellent service as always from Adnan and the team. Very quick, friendly and efficient service and thoroughly recommend!!”

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Posted 1 year ago

Thank you, BM, for your positive and generous 5-star rating of Gatwick Car & Van Rental! We are thrilled to read of your positive experience with Adnan and the team, and that you were impressed with the quick, friendly and efficient service. We are highly grateful to have you as a customer!

Posted 1 year ago

“Awesome, awesome, awesome customer service sets Gatwick Car and Van apart from the rest (Of course the van was excellent and a lot cheaper than the big rental companies). What we really liked was fast responses to email queries, and always talking to a real person who was helpful and knowledgeable. Very flexible about airport shuttle pickups and dropoffs. Super fast process to collect the van and sign the forms online, plus they’d already taken photos of the vehicle condition to save time. Amazingly good to us when our van was damaged, nothing is a problem, they are extremely honest and trustworthy. I would honestly give them 6 stars if I could!!”

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Posted 1 year ago

“Great check in / out the staff are friendly I would recommend!”

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Posted 1 year ago

“The guys where amazing. On such short notice there where able to sort me out with not just one but 2 van. On the same day while also swapping half way through the day. They where amazing from start to finish. Would use again in a heart beat. Thanks again”

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Posted 1 year ago

“What a find these guys were... Way better than the big name brands. Great service, no queues, everyone really friendly and helpful. Made life so much easier after a long haul flight with kids. Will definitely be back. Thanks, Team!”

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Posted 1 year ago

“I needed an Automatic Medium Van for immediate pick-up to move some garden furniture m. Once I made the booking online, I got a confirmation and was behind the wheels all within two hours of booking . The van I got on this occasion was new with just 600miles on it. It didn't have in-built satnav but had the all important android auto and apple car-play thingy. The price was okay. And was able to return the van after office hours by 10pm. It was my second time of using them and I will definitely rent from them when the need arises again.”

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Posted 1 year ago

“This is a gem of a rental company. Nothing is ever too much for them. Everyone I have dealt with is polite, patient, and so accommodating! I highly recommend it to anyone needing to rent a car or van!”

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Posted 1 year ago

“Amazing customer support. They go out of their way to help you and i always have a good experience with them. Always top notch cars nice clean with full tank fuel you never regret for having business with this company , Thank you so much - will definitely be booking with you guys again.”

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Posted 1 year ago

“Excellent service very friendly have used them for many years now”

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Posted 1 year ago

“Excellent and friendly service as always”

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Posted 1 year ago

“I was very happy renting this transit van for a week . It performed very well and provided enough space for my partners mobility scooter to go on holiday with . The price for the week was also very competitive and I shall certainly be using this company again for any rental needs I have .”

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Posted 1 year ago

“Great service!!!”

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Posted 1 year ago

“easy communication - great van - great value - we'll book that van again!”

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Posted 1 year ago

“Very easy to work with, easy pick up and drop off!”

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Posted 1 year ago

“Having been a manager in car and van rental for many years with one of the big brands, I have to write the following review. I found Gatwick car and van one of the top places to rent from, with better and fairer pricing, excellent staff and no sales pressure it was an experience that I will repeat. The process of renting has to be enjoyed again with this company.”

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Posted 1 year ago

“Outstanding service. Lovely people to deal with and nothing is too much trouble. 1st time customer and I shall definitely be back!”

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Posted 1 year ago

“Easy people to work with, very helpful!”

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Posted 1 year ago

“Friebdly service and great cars . Always Clean and New . The car rental really added to our holiday .”

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Posted 1 year ago

“Fantastic service from start to finish… excellent rates , very efficient staff nothing to complain about”

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Posted 1 year ago

Gatwick Car & Van Rental is rated 4.9 based on 406 reviews