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Gatwick Car & Van Rental Reviews

4.9 Rating 407 Reviews
99 %
of reviewers recommend Gatwick Car & Van Rental
4.9
Based on 407 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Gatwick Car & Van Rental  Reviews

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Anonymous
Anonymous  // 01/01/2019
Hello, I’m Mitch Matthews, a private event dj. I play all over the UK and Europe. I hire vans as that leaves me to focus what I do best. I’ve used all the major van hire companies in my time. However, Ad (the boss) and his team have been 100% brilliant for many years, ever since I started using their company. Fines, Dints and scratches -over the years I’ve had a couple of parking and London congestion charge tickets. I’ve also accidentally put a dint and scratch on their vans. On all occasions they have been totally honest and fair with any charges. To summarise, I’ve used the other major van companies many times over the years, but not once since I e started using Gatwick Car and Van rental. They’re honest fair and cheaper than the rest. Use them you’ll be happy that you did. I’m happy to endorse their service.
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Posted 1 year ago
Great service, never had any issues when hiring from these guys I would definitely recommend them.
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Posted 1 year ago
I've rented vans from this company probably over 30 times and have always had impeccable service. Great vans, in great condition, sparkling inside and out. Lovely people to deal with also. Fully recommend!
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Posted 1 year ago
Great service with a smile and the van I hired was very clean. Nice and simple procedure for paperwork
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Posted 1 year ago
Great customer service, great value rental for a minibus. The vehicle was in good condition and lovely and clean. Reception was welcoming and paperwork and verification on picking up vehicle was dealt with quickly and efficiently. Communication was excellent too. I will definitely be using again and recommending to friends.
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Posted 1 year ago
Excellent small business. Took no more than 10 minutes to get the keys and be off. The staff were friendly and courteous throughout. I rented vans twice from them and had no problems, they were both spotlessly clean too! Will definitely use again.
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Posted 1 year ago
Nice and easy to hire, very good customer service, they explain everything so there are no hidden extras. The cars are pristine, very well looked after. Their prices are very competitive for the quality of vehicle and service.
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Posted 1 year ago
Excellent service will referto friends
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Posted 1 year ago
Raz and Prada make the hiring process a real dream. Thank you
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Posted 1 year ago
From start to finish this was a brilliant company to deal with. The guy (Raz) who gave our vehicle and collected it was very professional and really listened to us. He did not try and sell extras but did offer (which we actually bought as it was a good deal). They gave me an upgrade and I can honestly recommend this company 100%.
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Posted 1 year ago
I used to rent from the big companies but I've decided to try this local business and I didn't regret at all. Very friendly and polite staff, easy collection and return even out of opening hours, not pushy for extras insurances, I can just confirm the previous good reviews they had !
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Posted 1 year ago
Customer service was amazing. Helpful, kind, answered all questions. Price was excellent very competitive. Car was delivered to LHR exactly as said on phone and used what's app to maintain great contact, even gave me description of person I was looking for to take me to car. Detailed inspection of car with me on arrival and invoiced immediately with photos so nothing hidden, very honest. Very polite and understanding even though I missed the services in my rush to get to LHR and hadn't filled tank to full, no hidden charges, only what was required to fill tank on return. Highly recommend everyone thinking of coming to UK to use Gatwick Car and Van rental Will definitely use them again.
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Posted 1 year ago
Great price, van was only 6mths old and it perfect condition. Great service on pickup and drop-off. Will definitely use them again.
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Posted 1 year ago
Great price, great service and great car. Pick up from airport and transfer to rental car depot was great too, fast and efficient. Would definitely use these guys again.
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Posted 1 year ago
I've been using Gatwick Car & Van Rental since 2014. I stick with them because I can be confident of getting a great car at a great price and be served by excellent people who are prompt and reliable!
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Posted 1 year ago
As a single woman it can be daunting hiring a car, but Gatwick Car & Van Rental were super friendly. I will 100 % be using them again.
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Posted 1 year ago
Totally friction free, helpful and friendly service by Prada. Will use them again.
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Posted 1 year ago
Always efficient, helpful, cost effective and convenient. I am a regular hirer and the pickup service from Gatwick and drop off is excellent. Highly recommended.
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Posted 1 year ago
Brilliant fast and simple service. Friendly customer service
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Posted 1 year ago
Very good rate for rental on long term nice staff. Thanks
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Posted 1 year ago
Gatwick Car & Van Rental is rated 4.9 based on 407 reviews