Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.91

4.9 Rating 406 Reviews

99 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 406 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service by all of the team. The car was immaculate and I am very grateful for the flexibility in extending an extra day hire. I will definitely recommend Gatwick Car & Van Rental and I will use them again. Thank you so much again!”

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Posted 4 months ago

“Friendly people and a clean perfect car. We were picked up and dropped at the airport, everything was easy and pleasant. Good information, the free mileage and the "fill it up to the level it had when you got it" suited us perfect. 100% our recommendation.”

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Posted 4 months ago

“Same day rental with ease, friendly team and good car.”

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Posted 5 months ago

“Very reasonable and friendly people”

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Posted 5 months ago

“I have been working with Gatwick Car & Van Rental for a few years now, hiring minibuses for our school fixtures - their level of service is fantastic, they are helpful and flexible and I would definitely recommend them.”

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Posted 5 months ago

“I have been using Gatwick Car & Van Rental for several years now. They are excellent, the absolute best car rental agency I have used anywhere in the world. Always customer focused, honest, caring top notch service and great vehicles matched to meet customer needs. Rarely do businesses remember to treat others with such kindness and it is evident from my personal experience to the way all employees treat each other and their customers.”

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Posted 5 months ago

“Hands down, this is my favorite car hire company anywhere in the world. I have been using Gatwick Car & Van Rental for severa years. I have never had a single issue.”

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Posted 5 months ago

“Flew in as a single older female from Australia, great guidance and service from beginning to end. No man-splaining, no add on’s, just brilliant honest service. And I got a ride back from the boss to my hotel after I dropped the van off, I didn’t even ask and he said he’d drop me off, in rush hour too! Brilliant. Thanks guys.”

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Posted 5 months ago

“The vehicles are immaculate and virtually new. The service is prompt and efficient, with the additional bonus of dealing with delightful staff and owners. An absolute joy to find such an awesome business locally.”

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Posted 5 months ago

“Service was excellent and efficient. All the staff I had contact with were courteous and helpful. I have used Gatwick Car and Rental a number of times and they are one of the reasons why I prefer to fly to Gatwick rather than Heathrow. Rates are competitive and my deposit refund was processed promptly.”

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Posted 5 months ago

“This is the best place to rent a van. Wide selection of modern vans to suit all needs, competitive pricing and efficient communication. Best of all, however, is the opening times - I was able to pick up the van on Sunday morning and return it late the same day. With other companies this is simply not possible. I would definitely recommend this company.”

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Posted 5 months ago

“You can always judge the quality of a business when things go wrong! We booked a car and had to cancel as we couldn’t do the trip. All refunded no problems. Booked them again for this year and couldn’t fault the service provided. Answered all my questions before we booked. Delivered our car to us at the airport and dropped us off at the end of the hire. Very accommodating to our needs.”

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Posted 5 months ago

“Great service, good range of vehicles. Would not rent from anywhere else.”

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Posted 5 months ago

“The Team we very polite with good customer service and manners. The whole rental process from start tomfinish was straight forward.”

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Posted 6 months ago

“Very friendly service, the staff were very helpful!”

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Posted 6 months ago

“Always efficient, polite and friendly. I use this company for my regular trips down south via Gatwick airport. I have never had to wait long for a pick up or drop off. Would definitely recommend”

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Posted 6 months ago

“Excellent service as always”

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Posted 6 months ago

“I only use Gatwick Car and Van rental for the last 10 years locally as they always have a Van or Car available, iNew and Clean ( which is important also ) With Competitive prices . And Friendly fast service . I highly recommend this company.”

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Posted 6 months ago

“I had been using another company for a year until they let me down. Luckily I came across Gatwick car and Van rental. They have been amazing help, nothing is too much, very competitive prices. And the staff constantly go out of there way I honestly wouldn't use anyone else now. I use them nearly every weekend for van hire.”

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Posted 6 months ago

“Excellent service and fantastic price. Highly recommend!”

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Posted 6 months ago

Gatwick Car & Van Rental is rated 4.9 based on 406 reviews