Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.92

4.9 Rating 435 Reviews

99 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Write Your review

Tell us how Gatwick Car & Van Rental made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used Gatwick Car and Van Rental on a couple of occasions and each time they have been excellent - friendly, efficient and great value. We have just had to cancel a future booking and they couldn´t have been more helpful. They even asked if there was anything they could do to help. We will certainly use them again.”

Helpful Report

Posted 2 years ago

“Their service is very good. Close to the end client, always paying attention to the details. They come to get us from the airport and then take us back, which makes a difference. They always have very new cars.”

Helpful Report

Posted 2 years ago

“Friendly team and always super accommodating. No hidden costs or charges! Higher recommend.”

Helpful Report

Posted 2 years ago

“i have used this company for up to 7 times now and they have been great to deal with. easy to book,friendly to deal with and competitive pricing makes it an easy choice for returning every time.”

Helpful Report

Posted 2 years ago

“My car broke down unexpectedly during this week and I needed a car asap. I called Gatwick car and van rental late in the evening and the man I spoke to was extremely helpful and said he had a car ready for me which I picked up first thing the next morning. The man at reception was very friendly and welcoming and I was on my way in 10 minutes. The car, a little fiat 500 was new and in beautiful condition with a half tank of petrol in to keep me going. On return, the man was just as helpful and friendly and my deposit was back in my bank the next day. I would highly recommend this company and I will certainly be using them again! Easy, no drama, and genuinely nice people.”

Helpful Report

Posted 2 years ago

“Cannot be beaten for service flexibility collection and return. I have used them for many years without problem even when I give short notice. Vehicles are always clean and ready to go”

Helpful Report

Posted 2 years ago

“Best service best price”

Helpful Report

Posted 2 years ago

“Great company to hire a car. Service excellent Car almost new Price was much cheaper than airport and they have a shuttle bus. Use this local company rather than the awful scamming airport company’s. Thankyou for a great experience”

Helpful Report

Posted 2 years ago

“Great service. I always book last minute and they always accommodate my needs. Value for money. Rental. Great range of vehicles. Can return after hours to layby outside. Never needed a refund. Great work Adnan & team”

Helpful Report

Posted 2 years ago

“Always very helpful price is reasonable”

Helpful Report

Posted 2 years ago

“Great service , Great Price , Great Team , seriously one of the best vehicle hires i have used over the last ten years!”

Helpful Report

Posted 2 years ago

“the service was very professional and quick the van was lovely to drive and clean inside and out. The price was very fair.”

Helpful Report

Posted 2 years ago

“Very happy with my moving van rental from The Gatwick Car & Van rental. Very good price, brand new van and friendly service. Would definitely use again!”

Helpful Report

Posted 2 years ago

“Really reliable, friendly and personal service. Great vehicles too!”

Helpful Report

Posted 2 years ago

“Best vehicle rental company I've delt with by far. They make the booking and rental process very easy. the staff are friendly and will do what they can to help. ive now used on 5 occasions.”

Helpful Report

Posted 2 years ago

“Great customer service”

Helpful Report

Posted 2 years ago

“Pleasant experience all around. We'll be booking with them again and certainly recommend to anyone looking for a friendly and personal local alternative to faceless corporate greed as we did :-) AAA+++”

Helpful Report

Posted 2 years ago

“Great experience renting from Gatwick Car & Van rental! They were friendly, super responsive, and extremely helpful. We end up arriving 3.5 hours late and they were still able to pick us at the airport. Got a new car (~5k miles on it) that drove well and t a great rate. We were able to alter our rental period with no penalty. We did slightly scratch a wheel (most likely a curb) and were charged a nominal damage fee ($75). When we returned the vehicle they were kind enough to take us to the nearby train station. I highly recommend renting from them vs the big companies. Not only do they have great cars and rates they have EXCELLENT customer service.”

Helpful Report

Posted 2 years ago

“We hired a vehicle for 28 days and found the staff friendly and helpful, the vehicle worked perfectly and was the cheapest option for our trip of the UK and Ireland. We travelled at our pace, taking the vehicle on the ferries and Gatwick worked with us to ensure the deliveries and return of the vehicle went smoothly. I will defiantly be using Gatwick again and recommend other to also, great value for money.”

Helpful Report

Posted 2 years ago

“Excellent all round - from the quality of the car, pick up and drop off at Gatwick and friendly team. Wouldn’t rent from anyone else.”

Helpful Report

Posted 2 years ago

Gatwick Car & Van Rental is rated 4.9 based on 435 reviews