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Gas Call Services Ltd Reviews

4.6 Rating 387 Reviews

88 %

of reviewers recommend Gas Call Services Ltd

Company Reviews

4.6

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Gas Call Services Ltd:

We do things differently around here. That’s because you’re our number 1 priority. It all starts with delivering brilliant customer service from the very start. And we don’t just install your boiler and then you never hear from us again. Nope – we’re here 24/7 and we’ll check in at regular intervals to make sure you’re happy. Our fixed price quotes and monthly repayment plans, with no deposit options, take the pain away from getting a new boiler installed.

Visit Website

Phone:

0330 002 1171

Email:

hello@gascall.oc.uk

Location:

unit 11,
Baker Road,
Cramlington
Northumberland
NE23 1XA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant people , right price , did what they said tidy workmanship”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Keith, We’re happy to hear you’ve had such a great experience with us. Thank you so much for the great feedback, we’ll make sure it's passed on to the right people/team.

Posted 3 years ago

“I have been so happy with my boiler since it has been installed. From the initial person who took my call to the engineer who installed my boiler, I thank everyone so much. Every process went smoothly and I would recommend this company 59 everyone.”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

We’re happy to hear you’ve had such a great experience with us. Thank you so much for the great feedback, we’ll make sure it's passed on to the right people/team. If there's anything we could have done better, then please let us know as we’re always trying to improve our customer experience.

Posted 3 years ago

“I have no complaints at all”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Pauline, Thanks for leaving us a positive review.

Posted 3 years ago

“Fitted at date stated...and quicker than expected, all was good..couple of hiccups but all sorted...would highly recomend...”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Chris, We pride ourselves on being there every step of the way and delivering the highest level of customer service possible. So, thank you for taking the time to leave such a positive review.

Posted 3 years ago

“Good quote and friendly fitters”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Thanks for the positive feedback. Happy customers = Happy Boiler Plan.

Posted 3 years ago

“Very efficient”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Roger, Thanks for the positive feedback. Happy customers = Happy Boiler Plan.

Posted 3 years ago

“Friendly helpful service. Explained all options. Engineer was helpful polite when on site. Would recommend”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Laurence, Thank you for taking the time to leave a positive review. We’re dedicated to providing the highest levels of service as standard.

Posted 3 years ago

“The only good part was the start and the finish. The fitter was most professional”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

We’re happy to hear you’ve had such a great experience with us. Thank you so much for the great feedback, we’ll make sure it's passed on to the right people/team.

Posted 3 years ago

“Explained the finance options clearly , and the install was efficient and timely.”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Alan, Your feedback is important to us, so thank you for taking the time to leave a positive review.

Posted 3 years ago

“Very good service but unfortunately I didn't receive the 5 year Guarantee .”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Stephen, Thank you for taking the time to leave a positive review. Here at Boiler Plan we’re dedicated to providing the highest levels of service as standard to every single customer. I have asked one of the team to make sure your warranty certificate is sent out to you.

Posted 3 years ago

“I have had a leak since October , I waited for the plumber for an AM appointment , he rang and said he would be late. I couldn’t wait in so the appointment was make. I waited in all day, no one showed up. Another appointment was made and the plumber didn’t show. Another appointment was booked but unfortunately he tested positive for covid. I rang numerous times and left voicemails and emails which were mainly unanswered”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Karen, At Boiler Plan we pride ourselves on delivering the highest level of customer service possible. So, we’re sorry to hear that you’ve had a bad experience. We will raise a ticket to investigate these appointments.

Posted 3 years ago

“Gave me incorrect quote did not include scaffolding£1000 extra or ceiling repair £750 rough instillation initially needed to come back and rectify. I still have a hole in the ceiling”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Elizabeth, At Boiler Plan we pride ourselves on delivering the highest level of customer service possible. So, we’re sorry to hear that you’ve had a bad experience. One of our team will be in contact to investigate your installation issues.

Posted 3 years ago

“Excellent value for money, mine was a difficult installation due to pipe size. The engineer was fantastic and came up with a excellent solution to get the heating up and running. I would recommend this company to anyone.”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Kevin, We pride ourselves on being there every step of the way and delivering the highest level of customer service possible. So, thank you for taking the time to leave such a positive review, your feedback is incredibly important to us. If you need anything please don’t hesitate to get in touch.

Posted 3 years ago

“Very satisfied with the installation.”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Frances, Thanks for the positive review. Happy customer = Happy Boiler Plan.

Posted 3 years ago

“Service was great.”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Malcolm, Thanks for the positive review. We pride ourselves on being there every step of the way and delivering the highest level of customer service possible.

Posted 3 years ago

“Wonderful service thought out”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Janet, Thanks for the glowing feedback. Happy customers equal happy Boiler Plan.

Posted 3 years ago

“Installation was done but the flue wasn’t installed correctly which led to issues. Took you about 10 months to eventually sort it out, including two boiler disconnections by the manufacturer. Last time I called nobody answered the phone and was left without any information. I’m waiting for for you to contact me for my annual service. Looking to move once the contract is up!”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Neil, I am sorry you had issues during installation that took time to resolve. Your boiler service is now due and I will arrange for someone to call you to arrange it. Your feedback is important to us, so thank you for taking the time to leave a review.

Posted 3 years ago

“When it was fitted the man couldn’t get in and out of the house quick enough. He didn’t do what I paid for either. Nor did he explain how to use the system.”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Nick, We’re sorry to hear that you’ve had a bad experience. Positive or negative feedback is important to us, so thank you for taking the time to leave a review - this will help us identify where we can be even better. I will privately message you for more information.

Posted 3 years ago

“Booked online for the following week only to be told that wasn't enough time to process order. Poor communication.”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi David, We’re sorry to hear that you’ve had a bad experience. Positive or negative feedback is important to us, so thank you for taking the time to leave a review - this will help us identify where we can be even better.

Posted 3 years ago

“Very pleased with the installation. Savings on cost of running.”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

Hi David, We love nothing better than a happy customer enjoying the cost savings of a new energy-efficient boiler. Thanks for the positive feedback.

Posted 3 years ago

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Gas Call Services Ltd is rated 4.6 based on 387 reviews