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Gas Call Services Ltd Reviews

4.6 Rating 387 Reviews
88 %
of reviewers recommend Gas Call Services Ltd
4.6
Based on 387 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Gas Call Services Ltd Reviews

About Gas Call Services Ltd:

We do things differently around here. That’s because you’re our number 1 priority. It all starts with delivering brilliant customer service from the very start. And we don’t just install your boiler and then you never hear from us again. Nope – we’re here 24/7 and we’ll check in at regular intervals to make sure you’re happy. Our fixed price quotes and monthly repayment plans, with no deposit options, take the pain away from getting a new boiler installed.

Visit Website

Phone:

0330 002 1171

Email:

hello@gascall.oc.uk

Location:

unit 11,
Baker Road,
Cramlington
Northumberland
NE23 1XA

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Anonymous
Anonymous  // 01/01/2019
Everything was fine regarding the installation, as was the installer. However I cannot say the same for the after sales service. After two weeks of the new boiler, I contacted the installer to ask about a difficulty experienced with the thermostat/timer. He could not answer my query but he promised to phone back that evening after contacting "Michael" who would know the answer. He advised me to contact the office which I did and repeated my query. That person couldn't give an answer but she said that she would contact the installer and Michael. No return calls were made. One week later I contacted the office again and spoke to a different person who informed me that no query had been logged. Again she could not answer my query but said she would make inquiries and call back. She has not done so. As it happens I have now managed to answer my query but marks out of ten for after sales service have to be nil. I do not need an answer now but an apology would be appreciated. Thank you Ian Turnbull
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Posted 6 years ago
Our gloworm boiler was constantly breaking down and decided to get a new boiler. We phoned boilerplan. They came and did a survey the next day. The following day we had a worcester bosch boiler fitted. Problem solved.
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Posted 6 years ago
The service we received was excellent from start to finish, Dale who fitted our boiler was professional and friendly.
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Posted 6 years ago
polite.and cheerful.on completion of the work, left everything tidy and work
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Posted 6 years ago
Would recommend anytime agreed price, turned up on time cleaned up after themselves. Boiler itself is better than expected the hot water is hot very happy.
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Posted 6 years ago
A brilliant installation, caused no disruption to our household. Clean and tidy, the new boiler looks superb. Very courteous and polite engineer. Impressed.
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Posted 6 years ago
Installation of the boiler was good with good communications prior to installation. A problem with the Nest thermostat controller was quickly rectified the same day as I reported the problem. There was a delay in getting the Bosch 10 year guarantee paperwork but was quickly forwarded to me after I chased it.
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Posted 6 years ago
I am very happy that I have found Boiler Plan to install my new boiler and a radiator. Clear contract, good communication, no waiting, flexible payment options, excellent quality boiler and absolutely professional job. Would recommend it 100%.
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Posted 6 years ago
excellent service from start to finish,the installers were polite and very tidy and kept me informed all through installation aswell as great instructions on how to operate everything,i would highly recommend boiler plan uk without a doubt.
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Posted 6 years ago
Our boiler was fitted in 2 days the fella who installed it was friendly and professional and cleaned up all the mess, he worked very hard and I would definitely recommend Boiler Plan uk
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Posted 6 years ago
Professional company who organised our new boiler fitting. The fitting went without a hitch. The engineers worked in a clean and tidy manner leaving the area as it was. Took time to explain how everything worked. Very frindly
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Posted 6 years ago
Good survey and clear explanation of work and costs. Good range of finance options. Work carried out promptly and efficiently.
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Posted 6 years ago
So very happy with our choice
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Posted 6 years ago
this was a very good service. Came out to give a quote Thursday boiler installed the next Tuesday. The enginears arrived about 8.15 and didn't leave until gone 7pm. Not once did they stop working.
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Posted 6 years ago
exellent company and gas fitter very helpfull nothing to much for them brilliant
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Posted 6 years ago
the installers were very efficient, no mess, no fuss, and all completed in just 2 hours. and i would thoroughly recommend. them
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Posted 6 years ago
Fantastic service. Great quality boiler and wonderful customer care.
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Posted 6 years ago
Excellent service. Very helpful. They arrived when they said and stayed until the job was finished.
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Posted 6 years ago
Very good and cleaned up after finished fitting boiler
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Posted 6 years ago
Great service
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Posted 6 years ago
Gas Call Services Ltd is rated 4.6 based on 387 reviews