Gas Call Services Ltd Reviews

Name: Gas Call Services Ltd
Address: unit 11, Baker Road, Cramlington, Northumberland
Rating: 4.55

4.6 Rating 387 Reviews

88 %

of reviewers recommend Gas Call Services Ltd

4.6

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Gas Call Services Ltd:

We do things differently around here. That’s because you’re our number 1 priority. It all starts with delivering brilliant customer service from the very start. And we don’t just install your boiler and then you never hear from us again. Nope – we’re here 24/7 and we’ll check in at regular intervals to make sure you’re happy. Our fixed price quotes and monthly repayment plans, with no deposit options, take the pain away from getting a new boiler installed.

Visit Website

Phone:

0330 002 1171

Email:

hello@gascall.oc.uk

Location:

unit 11,
Baker Road,
Cramlington
Northumberland
NE23 1XA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, prompt and efficient. Was kept informed all the way through especially as there was a snag with the fitting of new boiler. Engineer who fitted the system was professional and polite. Very pleased with all aspects, from booking to payment.”

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Posted 3 years ago

“Would highly recommend boiler plan. Excellent service from start to finish by Gary from boiler plan and lee who came out to fit my new combi as i was going from a back boiler to combi i thought the mess would b horrendous but lee and his colleague kept it minimal and cleaned up after themselves. Brilliant!!!”

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Posted 3 years ago

“From start to finish I felt I was in the capable hands of a company who knew what they were doing, they took all the stress and decision making away from me. I had several quotes one slightly less than Boiler Plan and 3 that were more. Getting the cheapest quote wasn't my main priority, I was undecided whether to change my original 'heat only' boiler to a combi,or whether my system needed a chemical flush etc; I did a WhatsApp video call with Wendy Lynch, Wendy was very professional and guided me through everything and explained the process. within a couple of hours my quote and boiler recommendation arrived by email. I just had a good feel about Boiler Plan and I wasn't disappointed with my choice. I contacted Wendy and she talked me through the type of boiler they would fit, when the job would be done and exactly what they would do. She also took me through all the payment options, once I decided Wendy sorted everything out. On the day of fitting, the engineer Chris Day, arrived promptly. Chris was extremely hard working, very efficient, polite and simply 'got on' with the job. There was quite a bit more work in changing my boiler from heat only to a combi, but Chris planned the job and completed it in good time without fuss or mess, he also ensured we knew exactly how the boiler operated before he left. I was contacted a couple of times by Boiler Plan to ensure I was happy with the whole process. I was also given a 10 year guarantee on the new boiler and offered a maintenance plan that covered the whole of my heating system, including parts and labour for ?96 per year (?8 per month) incorporated in that price was an annual service, absolutely brilliant value for money and for peace of mind and worry free for the next decade.”

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Posted 3 years ago

“Very helpful, quick, friendly and fantastic job, thank you.”

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Posted 3 years ago

“I have already sent my comments on another email and yet again still WAITING On a response”

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Posted 3 years ago

“Lovely person came to install the boiler. Professional, friendly and respectful to the house. Cleaned everything after finishing the job. Perfect score!”

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Posted 3 years ago

“Happy with the service provided and the time it took to install Warm happy customer”

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Posted 4 years ago

“Excellent install and service”

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Posted 4 years ago

“Best desicion ever to choose boiler plan”

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Posted 4 years ago

“Great service from start to finish. Peter the engineer arrived on time and did a very professional job. Very tidy and gave us a clear guidance on how to use the product. Definitely recommend this company”

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Posted 4 years ago

“Great service from start to finish and the best price.”

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Posted 4 years ago

“Boiler Plan were the company that came in with the cheapest quote out of several others i looked at. The staff were warm and friendly and the video call from John, to confirm the boiler size etc, was great. The lads who installed the combi boiler i went for were spot on and grafted like proper troopers. I couldn't be more happier.”

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Posted 4 years ago

“Could not fault this company from survey to install.”

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Posted 4 years ago

“Very pleased with the whole process. The engineer who did the survey was very knowledgeable and offered sound advice. The boiler installation went very smoothly and was finished in a day. Good communications with the office team and excellent all around service.”

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Posted 4 years ago

“Quick efficient installation with minimum disruption .Very impressed with the Boiler and the fitters.”

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Posted 4 years ago

“The process from start to finish was excellent. Only a few days from enquiring to having the new boiler installed. The engineer who fitted the boiler Harry Bourn was very efficient, a very polite young man. Explained everything to me. Harry left every thing clean and tidy. Would recommend boiler plan to my friends and family.”

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Posted 4 years ago

“The service and install was exallent the 2 fitters never stopped and complained the job in one day. Will recommend this company to my friends”

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Posted 4 years ago

“Fabulous service Fabulous customer service. The engineer was polite helpful and courteous would definitely recommend bolier plan ??”

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Posted 4 years ago

“I have rated the service 5 stars because everyone I dealt with were excellent. From the lady I spoke to on the phone, the guy who came to do the survey and the two lads who did the installation. We did have a an issue with one of the pipes leaking which i noticed later that night. I phoned boiler plan the folliwing morning and the problem was fixed that day. The lads couldn't apologise enough. I didn't feel this was a good enough reason to knock a star off. Things go wrong, it's how the problem is dealt with that is more important. The installation was done in a day with little disruption. They were friendly, helpful and left my house as clean as it was when they arrived.”

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Posted 4 years ago

“We had excellent service from start to finish - our installer Pete and His apprentice Harvey was absolutely amazing - nothing was too much trouble - I was really happy and felt confident in leaving them to do work and job was all completed in a day x”

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Posted 4 years ago

Gas Call Services Ltd is rated 4.6 based on 387 reviews